Excellent customer service! We had been searching for the perfect holiday for over a month with no luck. We popped into Hay’s and were greeted by the very helpful and knowledgeable Sandra, who listene... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Lauren was fantastic from start to finish. Once she understood exactly what I was looking for, she took the time to find options that suited me perfectly, resulting in a fantastic holiday that she... もっと見る
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Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... もっと見る
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This is the second cruise holiday we have booked this week with Hays Cumbernauld, One by phone on Wednesday with Evelyn and Lauren and the latter one on Saturday in store with Sandra. As always the... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, 英国
- 01236885444
5.0
優良
768件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Helpful friendly staff with plenty of…
Helpful friendly staff with plenty of knowledge of the booking
2025年10月27日
Hays Travel - Cumbernauld からの回答
Thanks so much for your lovely comments we really appreciate you booking with us again :)
The service was first rate took time to…
The service was first rate took time to explain the options and answer the questions I raised .very helpful and informative.
2025年11月1日
Hays Travel - Cumbernauld からの回答
Thank you for your kind feedback ! Hope you are looking forward to your next trip :)
Travel agent Cumbernauld
From entering the travel agent we we're greeted by Lauren, we where made very welcome and Lauren was very helpful and explained all about the holiday we were looking at. Hays travel Cumbernauld very helpful and continuous staff..
2025年10月30日
Hays Travel - Cumbernauld からの回答
thanks so much for your kind feedback
Evelyn was more than accommodating with…
Evelyn was more than accommodating with my queries, customer service was amazing!
2025年10月25日
Hays Travel - Cumbernauld からの回答
Thank you for such positive feedback. It was a pleasure to help.
Evelyn :)
Hays Travel - Cumbernauld からの回答
Thank you so much for your kind feedback.
Caring Staff .
This was a booking that had some problems,
The staff were able to overcome the difficulties, and all the while we’re aware of me the customer and the importance of making me aware of the status of the booking.
2025年10月25日
Hays Travel - Cumbernauld からの回答
Thank you for your patience while we sorted your booking! We hope you have a lovely cruise :)
Everyone is so kindly and helpful,we…
Everyone is so kindly and helpful,we always use Hays
2025年10月16日
Hays Travel - Cumbernauld からの回答
Thank you for such positive feedback. It was a pleasure to help.
They will find your happy place
Welcoming staff. They do their best to find the holiday that suits us.
2025年10月18日
Hays Travel - Cumbernauld からの回答
Thank you for your kind feedback :)
Hays Travel - Cumbernauld からの回答
Thank you for your kind feedback :)
Hays Travel - Cumbernauld からの回答
thanks so much for your kind feedback
The girls were were friendly and…
The girls were were friendly and helpful with anything I asked about with no pressure to book x
2025年10月9日
Hays Travel - Cumbernauld からの回答
Thank you for the lovely feedback :) Hope to see you in store again soon
Great service
Oceane dealt with my enquiry and then our booking and all was done quickly and smoothly. Great service.
2025年10月7日
Hays Travel - Cumbernauld からの回答
Thank you for such positive feedback. It was a pleasure to help.
Hays Travel - Cumbernauld からの回答
Thanks for your kind feedback. It was a pleasure to get you booked.
Representative was very helpful and…
Representative was very helpful and pleasant. We were unsure of where we wanted to go and she was great at helping us to choose to get exactly what we wanted.
2025年10月5日
Hays Travel - Cumbernauld からの回答
Thanks so much Phyllis was lovely to meet you and get you guys all booked up. Deborah :)
Staff efficiency
Deborah was very efficient and listened carefully to our requests. She offered helpful suggestions and we left very satisfied after booking our holiday
2025年10月4日
Hays Travel - Cumbernauld からの回答
Thanks so much Jim it is always a pleasure to chat with you guys and get you all booked up. thanks for choosing to book with us. Deborah :)
Hays Travel - Cumbernauld からの回答
Good morning Kathleen thank you so much for the lovely review we appreciate you choosing to book with us. Lauren :)
Follow Up
Very helpful, friendly & i am pleased with my booking. Great follow up service as well.
2025年8月30日
Hays Travel - Cumbernauld からの回答
Thanks so much for the review Barrie it was a pleasure getting you all organised and we appreciate you choosing to book with us :)
On the ball.
Lauren was on the ball from the moment we called and by the end of the day had us all booked with no fuss for us at all. Would highly recommend Hays Cumbernauld every time.
2025年9月30日
Hays Travel - Cumbernauld からの回答
Thanks so much for the lovely review Ann it was a pleasure getting you guys all booked up. Lauren :)
The agent that we dealt with was very…
The agent that we dealt with was very helpful and knowledgeable a pleasure to deal with.
2025年9月27日
Hays Travel - Cumbernauld からの回答
Thank you for your kind feedback! It was a pleasure booking your holiday :)
Evelyn was incredible
Evelyn was incredible so helpful and made the whole experience go seamlessly
2025年9月17日
Hays Travel - Cumbernauld からの回答
Thank you for your kind feedback :)
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