We were attended to straight away . We went in to Cwmbran shop . Katie looked after us . We told her what we were looking for and that my friend needed a room suitable for disabilities. Some of the in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service and made our job so much easier. The young lady who dealt with us was really excellent and handled our holiday with ease ! Hays Travel come highly recommended and we will continue... もっと見る
企業が回答しました
We wanted to book a trip to Disney Paris for a party of 7. Disney couldn't book it as a package and couldn't guarantee the rooms/flights would be available but Ceri-Ann in Cwmbran did her utmost best... もっと見る
企業が回答しました
Belle is a great help. She goes anove and beyond. Having been on a cruise and stay where Belle recomended a great hotel in Dubronvik after listening to what we like we went back to her to.book ano... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
18 South Walk, NP44 1PU, Cwmbran, 英国
- 01633504824
4.9
優良
945件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were excellent and professional…
Staff were excellent and professional will book again
2026年8月14日
Hays Travel - Cwmbran からの回答
Hi Jeffrey
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff to be excellent and professional. We look forward to assisting you again in the future.
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Hi Joy
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and polite, and that nothing was too much trouble for them.
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Thank you so much for your lovely review! We’re so pleased you received great service and really appreciate your feedback!
Hays Travel Cwmbran
Sarah was fantastic great service and…
Sarah was fantastic great service and provided me with all that I wanted x
2026年8月10日
Hays Travel - Cwmbran からの回答
kay evans,
Thank you so much for your wonderful feedback! We are so pleased to hear you received such great service and found everything you wanted.
Kind Regards
Hays Travel Cwmbran
Staff were friendly
Staff were friendly, helpful and knowledgeable. They easily addressed a holiday change.
2026年8月8日
Hays Travel - Cwmbran からの回答
Hi Maxine
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly, helpful, and knowledgeable in assisting you with your holiday change.
Kind Regards
Hays Travel Cwmbran
always use hays travel as the girls are…
always use hays travel as the girls are fab and are willing to go above and beyond to help
2026年8月7日
Hays Travel - Cwmbran からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear you always choose Hays Travel and that our team goes above and beyond to help. Providing great service is really important to us, so your kind words mean a lot. We look forward to helping you with your next holiday!
Hays Travel - Cwmbran からの回答
Hi Lynda
We're so pleased you had a great experience with us. We are glad to hear our team member was knowledgeable!
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Rosemary,
Thank you for your wonderful 5-star review! We are so pleased to hear that our assistant was able to provide you with such helpful support. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Cwmbran
Alix was incredible
Alix was incredible. We told her what we wanted and she found the most amazing deal. Can’t fault the service. Will definitely book with Alix again.
2026年8月5日
Hays Travel - Cwmbran からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that Alix found you an amazing deal and that you were so pleased with the service. We look forward to helping you again. - Hays Travel Cwmbran
Katie at Cwmbrân branch was very…
Katie at Cwmbrân branch was very helpful. Guided us every step
Of the way, she recommended a few places and we’ve now booked for this September, my first holiday in 8 years due to my illness. I’m so looking forward to it. Thank you Katie x
2026年7月27日
Hays Travel - Cwmbran からの回答
Hi Joanne
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that our team member was so helpful in guiding you every step of the way. We are especially delighted to know that you're looking forward to your first holiday in eight years. We hope you have an absolutely fantastic time!
Kind Regards
Hays Travel Cwmbran
Belle at the Cwmbran branch has been…
Belle at the Cwmbran branch has been very helpful and patient with me who is not very tech savvy. I would definitely book with Hays again. Customer Service was amazing.
2026年7月28日
Hays Travel - Cwmbran からの回答
Jane,
Thank you for your wonderful feedback! We are delighted to hear that our team member was so helpful and patient, and that you had such a positive experience with our customer service. We look forward to assisting you again.
Kind Regards
Hays Travel Cwmbran
Disney trip
We wanted to book a trip to Disney Paris for a party of 7. Disney couldn't book it as a package and couldn't guarantee the rooms/flights would be available but Ceri-Ann in Cwmbran did her utmost best to book the holiday for us. She is a credit to your company.
Thanks.
2026年7月26日
Hays Travel - Cwmbran からの回答
Kerrie & Chris Daw,
We are so pleased to hear that our team member went above and beyond to help you book your Disney Paris trip. It's wonderful to know she provided such excellent service!
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Hi Terence,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be friendly and helpful, with great attention to detail. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Cwmbran
We were attended to straight away
We were attended to straight away . We went in to Cwmbran shop . Katie looked after us . We told her what we were looking for and that my friend needed a room suitable for disabilities. Some of the info available to her was limited so she contacted Jet2 directly and answered our questions. She also booked our seats and arranged assistance at the airport & managed to get us £100 discount . 2 very happy customers.
2026年7月22日
Hays Travel - Cwmbran からの回答
Hi Jayne,
We are so pleased to hear about your positive experience with Katie. It's wonderful that we could assist with all your requirements and secure a discount for you. We appreciate your kind words!
Kind Regards
Hays Travel
Just fabulous A1
2026年7月21日
Hays Travel - Cwmbran からの回答
Hi Gerald
Thank you for you 5* review, it does mean a lot to us.
Hays Travel Cwmbran
Excellent service and made our job so…
Excellent service and made our job so much easier.
The young lady who dealt with us was really excellent and handled our holiday with ease !
Hays Travel come highly recommended and we will continue using them !
2026年7月22日
Hays Travel - Cwmbran からの回答
Pat Davies,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so excellent and handled your holiday with ease. We truly appreciate your kind words and your continued loyalty.
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Hi Angela,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff to be friendly and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
It was are first time to use Hays…
It was are first time to use Hays travel definitely use them again for staff knew what we wanted we need
2026年7月18日
Hays Travel - Cwmbran からの回答
Paul, We're so happy you chose us for your first trip! We're glad our team understood your needs. We look forward to helping you again - Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Michael, Thank you for your wonderful review! We are so pleased to hear that you received professional services from our team. Your feedback is greatly appreciated. Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Thank you so much for your lovely review! We're delighted to hear you were able to book the cruise you wanted. I'll be sure to pass your kind words on to Grace – she'll be thrilled to know she was able to help. We really appreciate your support and hope you have an amazing holiday. We look forward to seeing you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。