Seen that Princess Cruises are doing a low deposit so called into our local Hays Travel Agency and booked a cruise for 2028. Our local store is Cwmbran and Alixandra who booked it for us was very frie... もっと見る
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Sarah at Hays Travel Cwmbran was super efficient. She made everything easy for us and nothing was too much trouble. It's always a pleasure booking with Hays Travel.
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We were attended to straight away . We went in to Cwmbran shop . Katie looked after us . We told her what we were looking for and that my friend needed a room suitable for disabilities. Some of the in... もっと見る
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Belle is a great help. She goes anove and beyond. Having been on a cruise and stay where Belle recomended a great hotel in Dubronvik after listening to what we like we went back to her to.book ano... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
18 South Walk, NP44 1PU, Cwmbran, 英国
- 01633504824
4.9
優良
966件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic communication
Fantastic communication, the rep really listened to what we needed and ensured to provide it. My mother is 74 with mobility issues and the rep ensured she asked for low floor hotel room near a lift, sorted assistants at the airport for us.
2026年7月5日
Hays Travel - Cwmbran からの回答
Hi Helen ,
Thank you for your fantastic 5-star review! We are so pleased to hear that Sarah provided excellent communication and ensured all your specific needs were met, especially regarding the hotel room and airport assistance for your mother. We appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
Can’t fault Hays Travel
Can’t fault Hays Travel. The attention and experience you get from them is second to none.
2026年7月14日
Hays Travel - Cwmbran からの回答
Hi Dave
Thank you so much for your wonderful feedback! We are delighted to hear that you value the attention and experience you receive from us. We truly appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
Was made to feel very welcome the lady…
Was made to feel very welcome the lady was very helpful.
2026年7月12日
Hays Travel - Cwmbran からの回答
Hello,
Thank you for your wonderful 5-star review! We are so pleased to hear that you felt welcome and found our team member helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Belle was excellent
Belle was excellent. The booking is name of Jill Nairn. Amanda is one of the travellers. Always very welcoming. Kiosk lady offered a good deal on currency so purchased that as well
2026年7月11日
Hays Travel - Cwmbran からの回答
HI MR NAIRN,
Thank you for this wonderful review! We are so pleased to hear that you had such a positive experience and that our team was so welcoming and helpful. We appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
Our visit to Cwmbrân was as usual…
Our visit to Cwmbrân was as usual excellent, Alix is brilliant, always helpful.
2026年7月10日
Hays Travel - Cwmbran からの回答
Thank you for your fantastic review! We are so pleased to hear that your visit was excellent and that our team member was so helpful.
Kind Regards
Hays Travel Cwmbran
Very friendly and helpful staff
Very friendly and helpful staff. Nothing is too much trouble. They take their time helping you.
2026年6月30日
Hays Travel - Cwmbran からの回答
Mr & Mrs Parfitt,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was friendly and helpful, and that you felt well-assisted.
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Hi Donna,
Thank you for your wonderful feedback! We are so pleased to hear that booking your holiday was a straightforward process and that we could assist you over Messenger. We hope you have an amazing trip!
Kind Regards
Hays Travel Cwmbran
P&O Cruise holiday 2027
Sarah, was very helpful with finding us everything that we wanted. She explained everything very well and we left the shop feeling satisfied.
2026年7月4日
Hays Travel - Cwmbran からの回答
Mr Graham Moye,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was helpful and explained everything so well, leaving you completely satisfied.
Kind Regards
Hays Travel Cwmbran
She was so helpful would book again
2026年7月5日
Hays Travel - Cwmbran からの回答
Aaron Sharp,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was helpful and that you would book with us again. We truly appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
The lady was helpful in finding what I…
The lady was helpful in finding what I required and explained fully the options I had available
2026年7月1日
Hays Travel - Cwmbran からの回答
Hi Allison
Thank you for your kind words! We are so pleased to hear that our team member was able to provide such helpful assistance and fully explain all the available options.
Kind Regards
Hays Travel Cwmbran
Friendly and helpful would recommend
The lady that sorted our holiday was very helpful and friendly. As was the lady I spoke to the day before, but she was off so had to deal with someone else. I have booked with hays travel many times and can’t fault any of my experiences.
2026年7月3日
Hays Travel - Cwmbran からの回答
Hello Sandra ,
We are so pleased to hear about your positive experiences with us over the years. It's wonderful to know our team has consistently provided helpful and friendly service. Thank you for your continued loyalty!
Kind Regards
Hays Travel
Ceri Anne was fabulous 👌
Ceri Anne was fabulous 👌
Fantastic customer service and went the extra mile 👏 to get me the best deal on my mcs cruise 🛳 So helpful
And put my mind at ease with everything im very happy 😊
2026年6月26日
Hays Travel - Cwmbran からの回答
Hi Jason
We're so happy to hear we made your cruise booking experience a positive one. We appreciate your kind words and are always here to help!
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Hi Sharon
We appreciate your kind words. Thank you for your positive feedback.
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
Pauline,
We appreciate your kind words. Thank you for your feedback.
Kind Regards
Hays Travel
Staff
Some of the staff dont know the product or how to book you in on a cruise properly...but some are amazing.Getting to know the ones to go too .
Company seems good ..
2026年6月14日
Hays Travel - Cwmbran からの回答
We appreciate your feedback and are glad to hear about your positive interactions. We tried to contact you regarding this as we can see you have booked another cruise with us in Cwmbran, if there is anything further we can help you with, please let us know! Kind Regards, Hays Travel
Hays Travel - Cwmbran からの回答
Thank you for taking the time to leave us a review. We're delighted to hear you had a positive experience with our team and appreciate your kind feedback. We look forward to helping you plan your next trip!
Hays Travel Cwmbran
The staff are so friendly and helpful…
The staff are so friendly and helpful taking time to
answer all of our questions and concerns giving us peace of mind great experience from start to finish.
2026年6月19日
Hays Travel - Cwmbran からの回答
We are so pleased to hear our team provided such a great experience. Thank you for your kind words!
Kind Regards
Hays Travel Cwmbran
Prompt and efficient response to our…
Prompt and efficient response to our requirements. Documentation was detailed and comprehensive.
2026年6月11日
Hays Travel - Cwmbran からの回答
Hi Lynette,
We are so pleased to hear we met your requirements! Thank you for your kind feedback.
Kind Regards
Hays Travel Cwmbran
Hays Travel - Cwmbran からの回答
We are so pleased to hear you had such a wonderful experience with our team. Thank you for your kind words!
Kind Regards
Hays Travel Cwmbran
Staff is always very helpful no rushing…
Staff is always very helpful no rushing you will always use Hays travel
2026年6月14日
Hays Travel - Cwmbran からの回答
We are so glad to hear you appreciate our helpful team. Thank you for your loyalty!
Kind Regards
Hays Travel Cwmbran
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