Seen that Princess Cruises are doing a low deposit so called into our local Hays Travel Agency and booked a cruise for 2028. Our local store is Cwmbran and Alixandra who booked it for us was very frie... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were attended to straight away . We went in to Cwmbran shop . Katie looked after us . We told her what we were looking for and that my friend needed a room suitable for disabilities. Some of the in... もっと見る
企業が回答しました
Belle is a great help. She goes anove and beyond. Having been on a cruise and stay where Belle recomended a great hotel in Dubronvik after listening to what we like we went back to her to.book ano... もっと見る
企業が回答しました
Sarah at Hays Travel Cwmbran was super efficient. She made everything easy for us and nothing was too much trouble. It's always a pleasure booking with Hays Travel.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
18 South Walk, NP44 1PU, Cwmbran, 英国
- 01633504824
4.9
優良
967件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Cwmbran からの回答
Mrs Troisi,
We appreciate your positive feedback regarding the polite and efficient service you received; it means a lot to us.
Hays Travel
We were made to feel very welcome as…
We were made to feel very welcome as soon as we entered the shop. We were greeted by Ceri-Ann who was very informative and couldn't do enough to help. She was so friendly and helpful. We were delighted with the holiday we booked and she did her upmost best for us. We only went in for information on cruises but with her knowledge of her own experiences and listening to our preferences we came out having booked our cruise. We will always go to Hays from now on.
2026年1月27日
Hays Travel - Cwmbran からの回答
Hayley
We appreciate you sharing your booking experience. We're so glad to hear that our team member's service met your expectations and that you are delighted with your holiday. It's great to know you felt valued.
Hays Travel
At the Cwmbran Store Kerry Ann is an…
At the Cwmbran Store Kerry Ann is an excellent communicator and always remembers past booking requirements. Always goes the extra mile to meet customers requirements.
2026年1月29日
Hays Travel - Cwmbran からの回答
Jean,
We appreciate you taking the time to leave us such a wonderful review! It's great to hear that you value the excellent communication and personalized service you receive.
Hays Travel
Booking a first ever cruise can be a…
Booking a first ever cruise can be a bit daunting for an OA.P,but Ceri Ann was superb,explaining in detail what to expect exploring the right options and helping me chose the right cabin with balcony,thank you Ceri Ann and Hays travel.😃🛳️👍
2026年1月28日
Hays Travel - Cwmbran からの回答
Robert Stephens,
We're happy to hear that our agent provided such excellent support for your first cruise booking! It's great to know the detailed explanations and cabin selection assistance were helpful. Thank you for your kind words.
Hays Travel
Alex went through everything with us …
Alex went through everything with us found the right cruise for us and at a good price
2026年1月28日
Hays Travel - Cwmbran からの回答
Patricia,
We're happy to hear that we found the right cruise at a good price for you; it is always our pleasure to assist you.
Hays Travel
Hays Travel - Cwmbran からの回答
Peter,
We appreciate you sharing your kind words; we are so happy to hear about your positive experience with our service.
Hays Travel
From start to finish,the entire booking…
From start to finish,the entire booking process was first class.Gemma was very knowledgeable and patient with us as she took the time to find out exactly what kind of holiday we were looking for and found us the perfect holiday.
2026年1月18日
Hays Travel - Cwmbran からの回答
Hi Lee ,
We're happy to hear that the booking process was first class for you. We appreciate your kind words and are so glad we could find you the perfect holiday.
If you need anything please let us know
Thank you
Hays Travel
Excellent service from Ceri Ann
Excellent service from Ceri Ann and team who very patiently helped us find the holiday we wanted.
2026年1月23日
Hays Travel - Cwmbran からの回答
Barrie Lloyd,
We appreciate your kind words! We are so happy we could help you find the perfect holiday with our patient and friendly service.
Hays Travel
Very efficient and friendly staff .
Very efficient and friendly staff .. Alex is always pleasant and helpful
2026年1月14日
Hays Travel - Cwmbran からの回答
Geraldine,
We appreciate you taking the time to leave us such a kind review. We're so happy to hear you find our staff efficient and helpful.
Hays Travel
The Lady we saw was very helpfull
The Lady we saw was very helpfull, we told her what dates we had and she gave us a few options. Lovely person to speak to
2026年1月12日
Hays Travel - Cwmbran からの回答
Mrs Jayne Davies,
We appreciate your kind words! We are so happy to hear that our team member was helpful in finding you some great options for your dates.
Hays Travel
Excellent service throughout
Excellent service throughout. Nothing was to much trouble. Ceri Ann was extremely knowledgeable and helpful.
2026年1月12日
Hays Travel - Cwmbran からの回答
STEPHEN ,
We are so glad to hear that you received excellent service from Ceri-Ann. It's great to know our expertise and support were so helpful to you.
Hays Travel
Booked a holiday there
Booked a holiday there , was great , straight forward and easy experience , very helpful staff , was a slight problem with booking one the hotel rooms and after a week of trying for us was offered another hotel which we accepted and we're all transfered within 24 hours of finding it.
2026年1月11日
Hays Travel - Cwmbran からの回答
Robert,
We're glad to hear that booking your holiday was straightforward and easy. We appreciate your positive feedback and are happy our team was helpful in resolving the hotel room issue efficiently.
Hays Travel Cwmbran
Hays Travel
Katie did a great job helping us and…
Katie did a great job helping us and all the staff were very friendly.
2026年1月17日
Hays Travel - Cwmbran からの回答
Alun,
We appreciate you taking the time to leave us a review. We're so happy to hear that our team were friendly and helpful.
Hays Travel
Hays Travel - Cwmbran からの回答
We appreciate your wonderful feedback and are so glad that you found our team member helpful and friendly.
Hays Travel - Cwmbran からの回答
Thank you for your lovely comment
Ceri-Anne was fabulous
Ceri-Anne was fabulous. After years of booking holidays online it was a lovely experience and we will definitely be back to see her for help booking our next adventure.
2026年1月13日
Hays Travel - Cwmbran からの回答
We are so happy to hear you had such a lovely experience. We appreciate your kind words and look forward to helping you book your next adventure!
Excellent service from start to finish…
Excellent service from start to finish very professional and explained everything in detail even though we were only booking flights checked as we requested day flight out and back nothing was to much trouble ,Ceri Ann even booked our seats suitcases and parking .absolutely wonderful ,will definitely use Hays again highly recommended, cant praise service enough
2026年1月10日
Hays Travel - Cwmbran からの回答
We appreciate you taking the time to leave us such a wonderful review! We're so glad we could provide such detailed and professional service while booking your flights and extras. We look forward to helping you again! Thank you Joanne
Always very friendly and helpful best…
Always very friendly and helpful best deals about wouldn't book with anyone else 👍❤️
2026年1月4日
Hays Travel - Cwmbran からの回答
We appreciate your kind words! We are so happy to hear that you find our team friendly and helpful, providing you with great deals.
Hays Cwmbran
Excellent - Friendly and helpful
We visited Hays Cwmbran to search for a winter sun holiday with a preference for Lanzarote. We met Gemma who was extremely friendly, knowledgeable and professional. Gemma provided suggestions and looked for offers for a suitable; resort, flights and car hire options. Over a few visits, we decided on and booked a holiday. Overall we were delighted with the service we received from Hays Travel Cwmbran.
2026年1月4日
Hays Travel - Cwmbran からの回答
We appreciate you taking the time to share your positive experience. We're so glad to hear that you were delighted with the friendly, knowledgeable, and professional service you received while booking your winter sun holiday. We hope you have a wonderful time!
Hays Cwmbran
Every one was friendly in the shop
2025年12月31日
Hays Travel - Cwmbran からの回答
We're glad you found our team friendly. We appreciate your positive feedback!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。