Led us through our holiday derails really well. They did not have a book on the holiday however we managedto get one from our local shop als9 a hayes travel.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was undecided about where to go and changed my mind a few times….I initially dealt with Gavin but also spoke to Hope and then finally booked with the help of Megan and another staff member..so sor... もっと見る
企業が回答しました
Knowledgeable and competent agent who understood precisely what I wanted and completed the transaction rapidly, including issue of the boarding pass. Cheerful and no attempt to pressurise me in any... もっと見る
企業が回答しました
The Dorchester Team have been very patient with us whilst we changed our minds several times from our initial enquiry. Hope has helped us come up with new ideas/destinations and always wanted to... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
26 South Street, DT1 1BY, Dorchester, 英国
- 01305 266061
4.9
優良
689件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Understanding of problematic travel…
Understanding of problematic travel flights in February to Bari. for enabling to find a way
Thank you
2026年2月11日
Hays Travel - Dorchester からの回答
Hi Vivian, thanks for this lovely review. I am glad i could get your flight sorted! :)
Dorchester Branch is Brilliant!
Gavin was very kind and patient, and after looking at lots!!! Of different options and staying late, we found the right solution. Dorchester branch is brill.
2026年2月10日
Hays Travel - Dorchester からの回答
Thank you for your kind words, it was a pleasure helping you secure your holiday. Gavin
Hays Travel in Dorchester the best
Hays Travel in Dorchester are very friendly and competent,staff are all very friendly and welcoming.
Georgia guided us through the process of booking our holiday,making it easy and understandable.
We would highly recommend her and The Company.
2026年2月6日
Hays Travel - Dorchester からの回答
Hi Judith, thank you for this lovely review. :)
Very professional and friendly advice
Very professional and friendly advice
My requirements were sorted very quickly
2026年1月31日
Hays Travel - Dorchester からの回答
Hi Lesley, thank you for this lovely review. I am glad i could get everything sorted for you! :)
Booked the holiday we wanted but it…
Booked the holiday we wanted but it took 3 attempts for the provider to get the dates right.
2026年1月27日
Hays Travel - Dorchester からの回答
Thank you for the feedback, I'm glad we were able to secure your holiday for you. Gavin
Excellent service from Georgia and Meg…
Excellent service from Georgia and Meg again. Had the holiday booked within the hour. I've used the Dorchester branch for years. 5 stars
2026年2月2日
Hays Travel Dorchester Booking a Holiday
When entering Hays Travel Dorchester we were made to feel very welcome by Shannon , with her patience and help we booked a holiday to Dominican Republic for Jan/ Feb 27 ,we thought that Shannon represented Hays Travel very professionally .
2026年1月26日
Hays Travel - Dorchester からの回答
Hi David, thanks for this lovely review! I am glad we got everything sorted for you! :)
Shannon was amazing
Absolutely amazing Shannon was so helpful and the first holiday she found us was the one we booked she did all the hard work for us will be definitely using hays travel again
2026年2月1日
Customer Service at its Best
We walked in off the street with a vague idea of a holiday and came out less than an hour later with a very good result. Excellent welcome. Very well presented agent (Georgia). Slick and knowledgeable search for a location, flight and timescale. Not at all pushy. A very professional bit of customer service... with a bit of humour thrown in to boot. Thank you
2026年1月30日
Shannon was incredibly helpful and…
Shannon was incredibly helpful and talked us through our first cruise.
2026年1月30日
Hays Travel - Dorchester からの回答
Good afternoon Susan , Thank you so much for your lovely review! . It was a pleasure booking your holiday for you - Shannon :)
Very helpful staff and made the whole…
Very helpful staff and made the whole booking very easy. Very well done! !
2026年1月30日
Hays Travel - Dorchester からの回答
Good afternoon Richard, Thank you for your lovely review!
We visited Hays in Dorchester and spoke…
We visited Hays in Dorchester and spoke to Megan. We haven’t travelled a lot in recent years and we wanted to speak to someone directly. We visited the shop and Megan answered our many questions and helped us book our holiday. She was very patient, understanding and knowledgeable and made the experience very easy.
2026年1月20日
Hays Travel - Dorchester からの回答
Thank You for you kind words, it was a pleasure helping you book your holiday. Megan
Excellent Eleanor!!
Easy conversation with Eleanor...helpful thoughts and patient attention to our requests..
2026年1月26日
Hays Travel - Dorchester からの回答
Hi Michael, thank you for this lovely review. I am glad i could get your holiday sorted! :)
The assistant was very efficient and…
The assistant was very efficient and answered all my questions. I would certainly use Hays Travel again in the future
2026年1月27日
Really fantastic
Really fantastic, kind and patient team of staff. Always smiling, always happy to help and to go the extra mile to make things fun and easy. So much appreciated.
2026年1月25日
Hays Travel - Dorchester からの回答
Hi Victoria, thank you for this lovely review. I am glad i could get everything sorted for you :)
Gavin always go's that extra mile to…
Gavin always go's that extra mile to make sure everything is what we wanted.
Everything is explained where we understand and we are comfortable to asked further questions if needed.
2026年1月25日
Hays Travel - Dorchester からの回答
Thank you for your kind words, it's always a pleasure helping you secure your cruise. Gavin
Very good service as usual at our local…
Very good service as usual at our local Hays Travel.
2026年1月10日
Hays Travel - Dorchester からの回答
Hi Wendy, thank you for this lovely review. I am glad i could get this amazing trip sorted! :)
Prompt, efficient and friendly
Prompt, efficient, helpful and serviced our needs politely and in a friendly manner.
2026年1月17日
Hays Travel - Dorchester からの回答
Hi Keith, thank you for this lovely review. I am glad we could get everything sorted! :)
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