Led us through our holiday derails really well. They did not have a book on the holiday however we managedto get one from our local shop als9 a hayes travel.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was undecided about where to go and changed my mind a few times….I initially dealt with Gavin but also spoke to Hope and then finally booked with the help of Megan and another staff member..so sor... もっと見る
企業が回答しました
Knowledgeable and competent agent who understood precisely what I wanted and completed the transaction rapidly, including issue of the boarding pass. Cheerful and no attempt to pressurise me in any... もっと見る
企業が回答しました
The Dorchester Team have been very patient with us whilst we changed our minds several times from our initial enquiry. Hope has helped us come up with new ideas/destinations and always wanted to... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
26 South Street, DT1 1BY, Dorchester, 英国
- 01305 266061
4.9
優良
689件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My booking
Staff were very helpful and helped me pick the best cruise for my booking. I would highly recommend Hays and the Dorchester store.
2026年1月18日
Hays Travel - Dorchester からの回答
Thank you for your kind words, it was a pleasure helping you get your cruise booked. Gavin
Lapland
We came to enquire about a Lapland trip and hadn't really got a clue about the hotel.or the activity s
Georgia was so helpful and patient and took the time to compare everything for us we were so happy to get it booked.Thankyou Georgia
2026年1月18日
Hays Travel - Dorchester からの回答
Hi Mrs Spencer, thank you for this lovely review. I am glad i could get this amazing trip sorted for you! :)
Excellent customer service
Really friendly and helpful adviser who was knowledgeable as well.
2026年1月16日
Hays Travel - Dorchester からの回答
Hi Mrs White, thank you for this lovely review. I am glad we got everything sorted! :)
Megan was very pleasant and thoughtful…
Megan was very pleasant and thoughtful in helping us to choose our cruise,
2026年1月10日
Hays Travel - Dorchester からの回答
Thank you for your kind review! I'm glad we were able to find something that worked for you both! Best wishes, Megan :)
Welcoming and helpful
Used Hays in the past but a different branch. Dorchester branch were very welcoming and helpful, I noticed whilst we were there booking our holiday that a few frequent travellers came in which is always a good sign. We had gone in to confirm our plans but we then had a look at other options with Eleanor and found a better choice.
2026年1月11日
Hays Travel - Dorchester からの回答
Thank you!! We appreciate you choosing us, It's great to hear that we found an even better choice for your holiday plans. Thanks for your feedback! :)
Take the stress out of booking
The young lady who dealt with me was pleasant and efficient.
2026年1月10日
Hays Travel - Dorchester からの回答
We're glad you found our team member pleasant and efficient. Thank you for your positive feedback; we appreciate it! :)
Hays Travel - Dorchester からの回答
Thank you for the kind review, it was a pleasure helping you get your holiday confirmed. Megan
Hays Travel - Dorchester からの回答
Hi Johnnie, thank you for this review. I am glad i could get everything sorted for you :)
Gavin from Dorchester was fantastic!
Gavin from Dorchester was fantastic!! We booked our trip to Sorrento with ease and were really happy with our booking!!
2026年1月7日
Hays Travel - Dorchester からの回答
Thank you for your review! It was my pleasure getting your holiday booked! Best wishes, Gavin :)
Excellent, Expert Advice
Excellent and expert Help and advice in sourcing a short notice holiday. Thank you Shannon and the rest of the other staff in the branch
2026年1月4日
Hays Travel - Dorchester からの回答
Thank you so much for your lovely review!, It was such a pleasure booking your Holidays for you - Shannon :)
Wonderful service.
We were greeted with warm, friendly smiles from all the staff, went straight to Gavin who was very professional and helped us with our enquiry for booking a cruise.
We returned the following day and although the office was very busy, and Gavin already had other clients with him,we were shown to seats until an advisor was free and Eleanor then proceeded to book our chosen cruise holiday.
Everything was emailed and all our questions answered and we came away feeling thoroughly satisfied with the excellent customer service and all the tips and advice all the staff gave us have made this experience just perfect and as a family who normally book on line we will be returning again to book further holidays in the Dorchester office .
2026年1月7日
Hays Travel - Dorchester からの回答
Hi Geoff, thank you for this lovely review. We are glad we could get everything sorted for you. :)
Very friendly helped us make the right…
Very friendly helped us make the right choices. The service was excellent, nothing was too much trouble.
2026年1月3日
Hays Travel - Dorchester からの回答
Good evening Brenda, Thank you so much for your lovely review - Shannon :)
Definitely made me smile
Definitely made me smile on a very cold day can’t wait for September
2025年12月31日
Hays Travel - Dorchester からの回答
Hi Angela! Thank you for you kind review! I'm glad we've got you something to look forward to! Best wishes, Eleanor :)
Excellent friendly service.
2025年12月24日
Hays Travel - Dorchester からの回答
Hi Charles, thank you for this lovely review. I am glad i could get this all sorted for you! :)
Really good service and helpful staff
2025年12月31日
Hays Travel - Dorchester からの回答
Hi Mervyn, thank you for this lovely review. I am glad i could get your cruise sorted for you! :)
Hays Travel - Dorchester からの回答
Hi Alisoun, thank you for this lovely review. I am glad i could get this all sorted for you! :)
Lovely staff
Lovely staff, very helpful, relaxed,thorough, reassuring, friendly, patient and professional.
2025年12月19日
Hays Travel - Dorchester からの回答
Hi Karen, thanks for this lovely review. I am glad i could get this amazing trip sorted for you. :)-Eleanor
Friendly knowledgeable staff
2025年12月9日
Hays Travel - Dorchester からの回答
Hi, thank you for this lovely review! I am so glad i could help with booking your flight. :)
Dorchester Branch are so versatile…
Dorchester Branch are so versatile everyone of them can pick up a booking and carry on where the last person finished. Very friendly and helpful and go the extra mile. Fantastic branch.
2025年12月6日
Hays Travel - Dorchester からの回答
Thank you for taking the time to leave your kind words.
We are pleased that your happy with our service and we look forward to seeing you again soon :)
The lady I dealt with was amazing so…
The lady I dealt with was amazing so helpful , went through everything to find the best deal and location . Always use Hays for city breaks .
2025年12月5日
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