Sharon had the patience and made the time to look for a holiday in Egypt for us on the required dates and came up with various hotels and flights to look at to choose from. Decided on one and went in... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Supported questions, went through all details for holiday, took a fair amount of time and contacted tour provider to confirm also. Just walked in, they were busy but sat down and discussed straight... もっと見る
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Excellent, friendly and helpful service from Diane. She has helped us book several holidays and has always given good advice and answered any questions we may have had about the holiday. Nothing is to... もっと見る
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Many thanks to Holly of Hays Travel Dumfries. Absolutely excellent customer service. This young lady showed us different hotels/pick up points/transfer options/guided us through tours/currency/routes/... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
4-6 Great King Street, DG1 1BD, Dumfries, 英国
- 01387417531
4.9
優良
840件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Holly was very patient and gave us the time to select the right combination of hotels for our trip.
2026年2月1日
Hays Travel - Dumfries からの回答
Thanks for your very kind feedback, so glad to help plan an amazing trip for you both! Holly :)
As usual the we received from Kira was…
As usual the we received from Kira was second to none. Thank you
2026年2月1日
Hays Travel - Dumfries からの回答
Thank you for your lovely feedback, its greatly appreciated. Kira :)
Hays Travel - Dumfries からの回答
Many thanks for your kind feedback and a pleasure to get your holiday all booked. Kira, Sales Consultant
Excellent service as always
Excellent service as always. Pleasure to go into the Dumfries store. Always get a lovely welcome, very professional, helpful and service with a smile.
2026年1月31日
Hays Travel - Dumfries からの回答
Always a pleasure to get your next tripped booked and thank you for taking the time to submit your feedback. Diane, Assistant Manager
Hays Travel - Dumfries からの回答
Many thanks for your feedback. Much appreciated. Diane, Assistant Manager :-)
Sharon always takes the time to make…
Sharon always takes the time to make sure that our holiday is exactly what we want. Never feel rushed
2026年1月29日
Hays Travel - Dumfries からの回答
Thank you for you kind feedback and I'm sure you will have a great time when it comes round. Sharon, Branch Manager
Knowledgeable helpful staff
2026年1月26日
Hays Travel - Dumfries からの回答
Thank you for your kind feedback. Glad we could get you sorted for your trip. Kira :)
Diane was very helpful in helping us…
Diane was very helpful in helping us find the perfect holiday for us as a family of 4. Husband is a nervous flyer and narrowing down our options for flight times must have been no easy feat but we have booked a holiday which we think will be perfect for us as family for our first holiday abroad alone as a family. We can’t wait to get there and enjoy some sun and relaxation, Diane had good knowledge of the area which helped.
2026年1月25日
Hays Travel - Dumfries からの回答
Really appreciate your lovely feedback. I'm sure you will all have a great time when it comes. Diane, Assistant Manager
Kira was very professional friendly…
Kira was very professional friendly accommodating and took her time to get us exactly what we wanted.
2026年1月25日
Hays Travel - Dumfries からの回答
Thank you for your kind feedback. Glad we could get you all sorted. Kira :)
Hays Travel - Dumfries からの回答
Thanks for taking the time to fill in the review. Much appreciated. Diane, Assistant Manager
Hays Travel - Dumfries からの回答
Many thanks for your feedback. Much appreciated. Diane, Assistant Manager :-)
Found booking our trip very easy
Found booking our trip very easy. Kira was very patient and gave me lots of options to consider when booking what i was looking for. Easy ptocess throughout.
2026年1月22日
Hays Travel - Dumfries からの回答
Thank you for your kind feedback. Glad we could get you all sorted for your trip. Kira :)
Suburb staff member,welcoming
Suburb staff member,welcoming, knowledgeable ,extremely helpful,patient and reassuring
2026年1月22日
Hays Travel - Dumfries からの回答
Appreciate your feedback and kind words. Enjoy your trip when the time comes. Diane, Assistant Manager :-)
All the staff in the Dumfries branch…
All the staff in the Dumfries branch are so very helpful. They go above and beyond to help you get the best holiday. A Special Thank you to Kiera and Sharon for all your help
2026年1月13日
Hays Travel - Dumfries からの回答
Thank you for your kind feedback. Glad we could get you another holiday sorted. Kira :)
Just a supportive experience all round...
The girls that where working that day we're all very welcoming. Any and all queries I had were either resolved or already answered during our meeting. I found them very easy to talk too and no question was stupid. It helped as I had a few... They have also set my mind at ease regarding the time before I travel. Anything at all I'm unsure of, just ask...
2026年1月14日
Hays Travel - Dumfries からの回答
Thank you for your kind feedback, its very much appreciated. Sharon :)
Holly was very helpful and…
Holly was very helpful and knowledgeable in helping us to find a holiday,nothing was too much trouble.
2026年1月11日
Hays Travel - Dumfries からの回答
Thanks Hazel for your kind feedback, it is much appreciated and I hope you have a fab time! Holly :)
Booking a cruise
During my first visit Sharon was very helpful explaining about cruising seasons and where to go. Listened to what I wanted for my cruise and then advised me the best destinations. On my second visit to book the cruise Diane was extremely helpful given us the correct information to make informed choices and completing and explaining all paperwork to us. 5 * experience all round.
2026年1月16日
Hays Travel - Dumfries からの回答
Thank you for your kind comments, we appreciate this very much. Thank you for booking with Hays Travel, Dumfries. Sharon :)
Friendly, helpful above and beyond
Friendly and helpful above and beyond. Made me feel at ease and gave me enough time to think things through. Excellent service. Will use them again.
2026年1月17日
Hays Travel - Dumfries からの回答
Thank you so much for you kind comments. Im glad we got you all booked up and hope you are looking forward to your holiday. Sharon :)
Friendly listening staff
Friendly listening staff. Positive outcome...
As always friendly and excellent.
2026年1月4日
Hays Travel - Dumfries からの回答
Thank you for your kind feedback. we appreciate it. Always a pleasure to get you booked Sharon :)
We're off on our travels, again.
Your staff are always friendly and courteous. No enquiry is ever a problem and we get great ideas and tips. We feel more like friends than customers.
2026年1月15日
Hays Travel - Dumfries からの回答
Thank you for your lovely feedback. Its always a pleasure to get you booked. Sharon :)
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