Emily was very polite and helping us to sort our Tenerife holiday out .. We have been to this hotel number of times but with another tour operator. Thought we would try Hays travel and we wasn’t d... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service we received was excellent. We were seen promptly and the representative Amanda was welcoming and friendly. It was so nice to be face to face. She explained everything and found us the best... もっと見る
企業が回答しました
Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... もっと見る
企業が回答しました
Tina, Eastbourne Branch was brilliant. It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
101 Terminus Road, BN21 3LY, Eastbourne, 英国
- 01323340583
4.9
優良
1083件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The lovely lady whom I spoke with was…
The lovely lady whom I spoke with was extremely helpful and helpful. Finding me the perfect holiday
2026年2月26日
Hays Travel - Eastbourne からの回答
Tansy,
We appreciate your kind words! We are so happy we could find you the perfect holiday, and we appreciate you taking the time to share. Kind regards Emily and team Eastbourne
Assistant very knowledgable about the…
Assistant very knowledgable about the country we wanted to holiday in. Gave us great advice
2026年2月24日
Hays Travel - Eastbourne からの回答
We're glad our assistant's knowledge and advice were helpful in planning your holiday. Thank you for sharing your positive experience with us. Kind Regards Team Eastbourne
Very helpful and professional
Lola was very engaged and helpful. Thorough and professional. Made the booking process very easy.
2026年3月4日
Hays Travel - Eastbourne からの回答
Thank you for your 5* review. We appreciate you taking the time to leave us such a wonderful review. We hope you enjoy your holiday! Kind regards Lola and team Eastbourne
Hays Travel - Eastbourne からの回答
Thank you for your 5* review. We appreciate you taking the time to leave us such a wonderful review. We hope you enjoy your holiday! Kind regards Lisa and team Eastbourne
Holiday planning
I couldn't ask for a better service! The Hays employee was fantastic! She made me feel at ease, took her time to answer all my questions and was extremely professional.
2026年2月24日
Hays Travel - Eastbourne からの回答
Annette Perrin,
We appreciate you sharing your experience. We're so glad to hear that our employee made you feel comfortable and provided professional answers to all of your questions! Kind regards Team Eastboune
Highly recommend
Excellent service as usual would highly recommend Hays Travel in Eastbourne. Very professional and lovely people. Thankyou Declan for looking after us booking our second holiday this year with you.
2026年3月3日
Hays Travel - Eastbourne からの回答
Paula East Sussex ,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you received excellent and professional service. We hope you enjoy your holidays! Kind regards Declan and team Eastbourne
eastbourne, Hays Travel
Excellent
Excellent, we told Tina what we were looking for. We came out with what looks like the perfect holiday for us. Now looking forward to April
2026年3月1日
Hays Travel - Eastbourne からの回答
Mrs C Wilkinson,
We're so pleased to hear that we could help you find what seems to be the perfect holiday! We hope you have a truly wonderful time in April. Kind regards Tina and team Eastbourne
A lovely experience booking our holiday…
A lovely experience booking our holiday to Cyprus. Awesome deal and super service.
Looking forward to booking my next break.
2026年2月27日
Hays Travel - Eastbourne からの回答
Myke,
We appreciate you sharing your wonderful experience booking your holiday to Cyprus. We're so glad we could provide an awesome deal and super service. Kind regards Debbie and team Eastbourne
Great experience
Efficient and professional service from Lisa . I would highly recommend booking with Lisa at Hayes .
2026年2月26日
Hays Travel - Eastbourne からの回答
Catherine Pollard,
We appreciate you sharing your positive experience with us. We're so glad that you found our service efficient and professional, and thank you for recommending us. Kind regards Lisa and team Eastbourne
Pleasant staff.
Pleasant staff.
Young trainee very good polite, but still learning. Joined by more experienced lady and correct holidsyvfor us now booked
2026年2月19日
Hays Travel - Eastbourne からの回答
Allan Chalmers,
We appreciate you booking your holiday with us. It's great to hear that our staff were pleasant and helpful. Glad you understand that she was a trainee and needed a bit of support from another team member, I am glad that they have found you the perfect holiday. Kind Regards Tania Branch Manager and team Eastbourne
From the moment I stepped into the…
When I stepped into the premises of Hays Travel i was immediately greeted with a nice smile.
The experience was excellent the person who looked after me was amazing Amanda was very professional and very knowledgeable so I was very impressed.
I Would have no hesitation in recommending Hays Travel.
2026年2月27日
Hays Travel - Eastbourne からの回答
Robert Delaney,
We appreciate you taking the time to share your experience! We're happy to hear that you were greeted with a smile and that you were impressed with the service you received. We're glad you would recommend us! Kind Regards Amanda and team Eastbourne
System was down and when up and…
System was down and when up and running called us to let us.know and was able to book a holiday
2026年2月27日
Hays Travel - Eastbourne からの回答
Mrs Laffan,
We're happy to hear that we could assist you in booking your holiday after the system was back up. Thank you for your positive feedback! Kind Regards Lola and Team Eastbourne
Hays Travel - Eastbourne からの回答
Winnie,
We appreciate you taking the time to leave us this wonderful feedback; we are so happy to hear you were pleased with our service.
Regards Lola and team Eastbourne
As always a first class experience,
As always a first class experience,the staff are very knowledgeable and friendly, would not hesitate in recommending the Eastbourne travel shop with Tania giving so much help for that special holiday.
2026年2月24日
Hays Travel - Eastbourne からの回答
Arthur & Pam,
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team was knowledgeable and helpful in planning your holiday. Always a pleasure booking your lovely holidays. Kind Regards Tania and team Eastbourne
Helpful & Thorough.
We've booked with Lisa (of Hays Travel) before, and always find her to be very helpful and thorough.
2026年2月22日
Hays Travel - Eastbourne からの回答
We appreciate you choosing us again. We are so glad to hear that you find our service helpful. Thank you for your continued support! Kind Regards Lisa and team Eastbourne
The ladies that was helping us was…
The ladies that was helping us was absolutely brilliant thank you very much, Debbie. X
2026年2月22日
Hays Travel - Eastbourne からの回答
Thank you for your review, we appreciate your kind words! We are so glad to hear that our team provided you with excellent support and assistance. Kind Regards Debbie and Team Eastbourne
Friendly efficient service.
2026年2月14日
Hays Travel - Eastbourne からの回答
Thank you for your 5* review. It is much appreciated. Kind Regards Lola and team Eastbourne
Excellent service
Excellent service, friendly helpful staff who are a credit to Hays Travel Agents.
Didn't get a cup of tea though. 😂
2026年2月16日
自発的なレビュー
Hays Travel - Eastbourne からの回答
Mark Jukes ,
We appreciate your kind words about our team and the service you received! Thanks for the feedback! Amanda and Team Eastbourne.
Amanda was absolutely amazing finding…
Amanda was absolutely amazing finding us the perfect holiday to attend a wedding. All the staff at Hays Travel Eastbourne are wonderful and helpful.
2026年2月20日
Hays Travel - Eastbourne からの回答
Lisa,
We're so happy we could find you the perfect holiday for the wedding! It's great to hear that our Eastbourne team were so helpful. Thank you for your kind words.
eastbourne, Hays Travel
Hays Travel - Eastbourne からの回答
Thank you for your 5* review. It is much appreciated. Kind Regards Debbie and team Eastbourne
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