Hayes Travel at Ely were excellent. The whole process of choosing our holiday was made easy by Megan the travel consultant. She made the whole experience very pleasant. Megan was extremely detailed a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is the first time using Hays Travel. We were made welcome as soon as we entered the shop. Our holiday was organised for us by Megan. She was very knowledgeable and was able to answer all our ques... もっと見る
企業が回答しました
Excellent service as usual. Sharon (and all the staff) are so helpful and efficient. Booking is so much easier at Hays rather than trying to do it all yourself on line.
企業が回答しました
always five stars Sharron always goes that extra mile to make sure everything is exactly right before signing us up don’t know how she puts up with our expectations but she is so patient. I would thin... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
11 Market Street, CB7 4PB, Ely, 英国
- 01353464029
4.9
優良
820件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A stress free and enjoyable experience
A stress free and enjoyable experience. Our requests were delivered in a friendly, efficient and respectful manner.
2026年1月18日
Hays Travel - Ely からの回答
We are so happy that you found the experience stress-free and enjoyable. It was our pleasure to assist you with your requests in a friendly and efficient manner.
Hays Travel
Hays Travel - Ely からの回答
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear about your positive experience and that our team were helpful.
Hays Travel
Warm friendly welcome as usual we love…
Warm friendly welcome as usual we love using Hays travel the personal point of contact knowledgeable colleagues nothing is too much trouble for them
2026年1月16日
Hays Travel - Ely からの回答
We appreciate you taking the time to share your kind words. We're so happy to hear that you enjoy using Hays Travel and find our colleagues helpful!
Happy Customer!
The attention to detail and dedication in finding the best deal for me was the finest I have experienced from any similar agency. I have absolutely no hesitation in continuing to use Hayes for all future occasions. Thank you Natalie.
2026年1月13日
Hays Travel - Ely からの回答
We appreciate your kind words and are so happy we could find the best deal for you. It's wonderful to know you'll continue to use us for future bookings. Its always a pleasure to help - Natalie
Choosing a family holiday
Choosing a family holiday was made to be a very simple process, with advice and guidance from Sharon who was very well informed of many discussed destinations.
2026年1月5日
Hays Travel - Ely からの回答
We appreciate you taking the time to leave us a review. We are so happy to hear that the advice and guidance we provided made planning your family holiday simple.
australia 2026
simon created a travel package for our trip to australia which included our flights hotel and transfers giving us the most conveniant flights and central hotel
2026年1月9日
Hays Travel - Ely からの回答
We're happy to hear that the Australia travel package, including flights, hotel, and transfers, provided you with convenient flights and a central hotel. Thank you for your positive feedback.
Hays Travel - Ely からの回答
We appreciate you taking the time to share your positive experience with our knowledgeable staff and great services.
Hays Travel - Ely からの回答
Thank you so much for your review - it was my pleasure to help - Natalie
Helped me find the right holiday
I didn’t really know what I was looking for and Megan did a great job of helping me narrow it down and patiently guide me through.
2026年1月10日
Hays Travel - Ely からの回答
Thank you for your review
Hays Travel - Ely からの回答
We appreciate you taking the time to leave us such a fantastic review. We are so glad that you found our service helpful and easy - Simon
Hays Travel - Ely からの回答
Thank you for your review
Excellent advice and knowledge
Excellent advice and knowledge of places to visit. Friendly staff who work hard to find you the best deal.
2026年1月9日
Hays Travel - Ely からの回答
Pleasure to book you again, thank you for booking with us.
Hays Travel - Ely からの回答
Thank you for your review
Good experience
Professional, efficient & knowledgeable tour operator who answered all my questions.
I have confidence in Hays and would use again
2026年1月7日
Hays Travel - Ely からの回答
We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that our team was able to answer all of your questions and we hope you enjoy your holiday! -Megan
Excellent knowledge, advice and service.
We are very happy and impressed by the service provided by Sharon at Hays Travel in Ely. Once I explained the considerations we needed as a neurodivergent family, Sharon immediately suggested a company and location that would accommodate our needs. She helped us find the right holiday for us and the booking process was smooth and easy. After care is also excellent as we have requested a couple of minor changes. 100% would recommend and use again.
2025年12月31日
Hays Travel - Ely からの回答
We're very happy to hear that you were impressed with the service you received! It's great to know that we could help your family find the right holiday and that the booking process was smooth. We appreciate your recommendation and look forward to helping you again in the future. - Sharon
Great service by Simon
Great service by Simon. Explained the summary of of our holiday in detail. Would recommend.
2026年1月6日
Hays Travel - Ely からの回答
We're happy to hear that you had a great experience and that the details of your holiday were thoroughly explained. We appreciate your recommendation! - Simon
Brilliant stress free experience
Brilliant stress free experience. Friendly and knowledgeable staff
2026年1月3日
Hays Travel - Ely からの回答
Thank you for your review
Knowledgeable and helpful
Top class customer service with a friendly smile. This branch never fails to deliver. On this occasion it was Megan who helped sort out our requirements!
2026年1月1日
Hays Travel - Ely からの回答
Thank you for your review.
Great customer service
Great customer service, found me my ideal hoilday and a great price.
2025年12月31日
Hays Travel - Ely からの回答
We appreciate you choosing us and are so happy we could find your ideal holiday at a great price. Thank you for your review. - Megan
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。