Staff were very professional, friendly and inviting. Gave clear explanations of our options and pricing with no pressure applied as to which one we chose. Followed up with a phone call on the same day... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We really enjoy the personal service we experience,every time we book our holidays at the St Thomas branch. Laura and all her colleagues are very welcoming. We are always confident that they will ad... もっと見る
企業が回答しました
I was made welcome and Georgia helped me to find the River Cruises I wanted to travel on. She also explained that she could arrange Hotel accommodation and a taxi service should I need assistance in r... もっと見る
企業が回答しました
Our whole experience with Hays, Exeter, was fantastic. Esme was fantastic, and incredibly helpful throughout the whole process, and her colleague Teresa was amazing too. From service, to customer care... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, 英国
- 01392 202066
4.9
優良
852件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind comments :)- Kelly
Your college was excellent with me and…
Your college was excellent with me and my husband as we hadnt been abroad for ages soon she was so helpful
2026年1月4日
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind review. It was a pleasure getting this booked for you- Laura :)
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind review! It was a pleasure to get this booked for you- Holly :)
Initially I was very happy with the…
Initially I was very happy with the service and effort gone into finding exactly what I wanted. Following payment and completion of deal I was informed that baggage was not included in price. I had to return to Hays and make an extra payment. I was very unhappy with this and caused me a lot of anxiety as I was not sure whether I had purchased enough weight. Apologies were made for error. This did add stress to my experience
2026年1月10日
Hays Travel - Exeter St Thomas からの回答
Thank you for leaving your review, we are glad we were able to resolve the issue and that you were very happy with our service.
Very helpful & informative nothing was…
Very helpful & informative nothing was too much trouble.
2026年1月9日
Hays Travel - Exeter St Thomas からの回答
Thank you for kind review, it was a pleasure to book your holiday :) - Hayley
5 stars! Very efficient
I recently saw a post on Facebook regarding a holiday and messaged Hays, they were super attentive and replied to all queries I had. The process from seeing the initial post to booking the holiday was really smooth and quick. I couldn’t recommend them enough
2026年1月6日
Hays Travel - Exeter St Thomas からの回答
Thank you for your lovely review, it was pleasure booking your holiday :) - Esme
Very helpful and knowledgeable staff
2026年1月3日
Hays Travel - Exeter St Thomas からの回答
Thank you for taking the time to leave your kind review!
Very helpful and informative nothing to…
Very helpful and informative nothing to much trouble.
2026年1月3日
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind comments, it was a pleasure to book your holiday :)- Theresa
Holly at Exeter Hays is the lady to go to ❤️
We hardly ever travel. We went to Greece back in 2019. Our first holiday abroad, sorted through Hays. We went into the Exeter branch today to sort another holiday abroad and Holly was brilliant. She explained everything and really made the experience relaxing for people with little to no knowledge. We’ve booked a week away in May now and Holly was superb. Thank you.
2025年12月31日
Hays Travel - Exeter St Thomas からの回答
Thank you so much for your kind review. It was a pleasure to get this booked for you- Holly :)
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind comments, it was a pleasure to book your holiday :)-Theresa
laura at hays exeter
laura always makes it such a pleasant experience when we book our holiday ,she is always so warm friendly and it makes it a pleasure booking our holiday
2025年11月17日
Hays Travel - Exeter St Thomas からの回答
We appreciate your lovely feedback! It's wonderful to hear that you find booking your holidays with me such a warm and enjoyable experience, hope you and Sharon have a lovely Christmas, see you both soon. Laura
Excellent Help & Advice (As Always):
As always - excellent help and advice from Andrew and the staff at Hays Travel, Exeter St. Thomas. No need to go anywhere else for your travel needs.
2025年11月25日
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind review, it is greatly appreciated :)
Kelly from Exeter helped and found the…
Kelly from Exeter helped and found the perfect solution to are holiday
2025年12月10日
Hays Travel - Exeter St Thomas からの回答
Thanks for taking the time to leave your kind review :) Kelly
Great Service
We saw the Jet 2 holiday advertised on the Hays Travel-Exeter St Thomas facebook page. Phoned the branch & we booked the holiday with no deposit & 20 monthley payments
All booked and confirmed by the very efficient Hailey. Great price & good service.
2025年11月27日
Hays Travel - Exeter St Thomas からの回答
Hi peter, it was my pleasure to get your holiday booked for you! Enjoy your free parking. : )
Hays Travel - Exeter St Thomas からの回答
Thank you for your lovely review, always happy to help, Kelly
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind comment :)
The Assistant knew her subject
The Assistant knew her subject, the availability to meet our request and appeared competent
2025年11月21日
Hays Travel - Exeter St Thomas からの回答
Than you for the kind review! Holly :)
Excellent
Excellent, friendly and knowledgeable service. Given time to consider options and no pressure.
2025年11月19日
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind review, it was a pleasure to book your holiday :)- Kelly
Hays Travel - Exeter St Thomas からの回答
Thank you for your kind review :) - Theresa
Laura sorted out our booking very…
Laura sorted out our booking very professionally and quickly which made it so pleasant to use Hays Exeter again. Laura was so cheerful and knowledgeable as usual. Many thanks.
2025年11月17日
Hays Travel - Exeter St Thomas からの回答
Thankyou for taking the time to leave me a lovely review, see you both again soon. Laura :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。