Thank you Kirsty, fantastic service again, wouldn't go anywhere else, Fulwell staff are all amazing so friendly and very helpful. Kirsty always makes sure you are looked after from booking to colle... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Always receive 5 star service from these girls, they will go above and beyond to help you find your perfect holiday. Help with any queries and try their best to solve them. Sharon helped and sorted... もっと見る
企業が回答しました
Had a recent visit to Hays Travel Fullwell to pick up tickets for our cruise. As always met with a smile and looked after very well. Sharon sorted everything out for us as well as further bookings... もっと見る
企業が回答しました
Kirsty was brilliant in getting us booked for Sunderland in Milan! even staying late to make sure it was all sorted before she left!
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
2 Sea Road, SR6 9BX, Fulwell, 英国
- 0191 5488300
4.9
優良
1042件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Problem free
2026年1月19日
Hays Travel - Fulwell からの回答
Thank you so much,
Glad we could get you all booked.
Kirsty
Always there for you in travel shop .
Always there for you in travel shop .. service brilliant.
2026年1月11日
Hays Travel - Fulwell からの回答
Hi Maureen,
Thankyou for your lovely words. Sharon is currently off due to unforeseen circumstances, however I will make sure she receives this feedback. Thanks once again, we really do appreciate it.
Many thanks
Team Fulwell
Hays Travel - Fulwell からの回答
Thank you for taking your time to leave a review. I am glad we managed to get you sorted in the end!.
Kind Regards,
Khia
Excellent straight forward process khia…
Excellent straight forward process khia was very professional
2026年1月12日
Hays Travel - Fulwell からの回答
Thankyou for leaving a review not long now ! :)
Hays Travel - Fulwell からの回答
My pleasure
Thank you so much.
Kirsty
Excellent communication
Excellent communication. Very helpful & friendy. Ended up booking & queries ongoing for another with Amelia 😀
2026年1月11日
Hays Travel - Fulwell からの回答
Hi Lisa, Thank you so much for your kind review! It was a pleasure doing your booking :) Ameilia
I always have a great experience…
I always have a great experience booking a holiday with hays, the staff are very hard working and are very helpful. I wish hays travel would implement some sort of loyalty card for it's customers.
2026年1月1日
Hays Travel - Fulwell からの回答
Thank you so much Barry for your fantastic feedback and once again booking your holiday with us.
I will make sure your suggestion is passed on.
Kind Regards
Sharon
Maddison was lovely and helpful got us…
Maddison was lovely and helpful got us a great deal on our holiday would highly recommend booking through her
2026年1月6日
Hays Travel - Fulwell からの回答
Hi Kayliegh,
Thankyou for your lovely words, I really do appreciate it.
Thanks Maddie
Helpful and professional.
As usual, the service and level of professionalism at Haystravel Fulwell is exemplary.
During the same visit, we booked a holiday to Cyprus, exchanged foreign currency, and started to process to claim a refund for a cancelled Cruise.
2026年1月6日
Hays Travel - Fulwell からの回答
Thank you so much,
I'm so pleased we were still able to get you a holiday.
Have a lovely time see you both soon.
Kirsty
:)
Very friendly and informative
Very friendly and informative , nothing was a hassle for them , maddie went the extra mile
2026年1月6日
Hays Travel - Fulwell からの回答
Hi Shelley,
Thank you for your lovely review. We really appreciate this amazing feedback.
Thanks Maddie
Hays Travel - Fulwell からの回答
Thankyou for taking your time to leave a review, i am glad we managed to get you booked up! - Khia :)
A great team effort from the staff in…
A great team effort from the staff in Hays to ensure we got the holiday we wanted. It wasn't easy but they all worked together for a great end result. Thank you!
2025年12月31日
Hays Travel - Fulwell からの回答
Thank you for taking your time to leave a review, we got there in the end! :)
Kind Regards,
Khia
Khia in the Fulwell branch persevered…
Khia in the Fulwell branch persevered with the extremely annoying Ryan Air process for booking flights.
2025年12月30日
Hays Travel - Fulwell からの回答
Thankyou for taking your time to leave a review and once again thank you for your patience whilst in branch :)
Kind Regards,
Khia
I am not very good with phones or…
I am not very good with phones or technology but ameilia your staff member at fulwell was more than helpful she sorted everything out for me ie boarding passes ans such ,i think if i had asked her to carry my bags to the airport i think she would have obliged lol,,i am flying home tomorrow and ive had no problems at all up to now ,thanks again
2025年12月19日
Hays Travel - Fulwell からの回答
Hiya James, Thank you so much for your kind review! I am so glad you have had a lovely time :) Ameilia
Hays Travel - Fulwell からの回答
Thankyou Nicola,
We appreciate your feedback and are so glad we could help you. Thank you for letting us know about your positive experience.
Maddie
Hays travel Fulwell never disappoints a…
Hays travel Fulwell never disappoints a young lady Amelia looked after us and like all the staff in the branch she made the whole experience simple explaining everything and more importantly doing everything for us thank you so much.
Another gem at the Fulwell branch 👏👏👏👏
2025年12月10日
Hays Travel - Fulwell からの回答
Hi Ian, Thanks a lot for your kind review :) It is much appreciated! Ameilia
Holiday booked
As always, Sharon is the most professional, efficient and patient person. She was able to book everything we needed. Thanks Sharon!!
2025年12月16日
Hays Travel - Fulwell からの回答
Thank you so much for your wonderful feedback and for once again booking your holiday with us. It is always a pleasure to see you both and I hope you both have an amazing holiday.
Kind Regards
Sharon
Friendly helpful staff!
Friendly helpful staff!
Went in to book Caledonian coach trip able to answer a queery I had
2025年11月28日
Hays Travel - Fulwell からの回答
Thankyou for taking your time to leave a review. Once again thankyou for booking with us :)
Kind Regards,
Khia
Great service as always
Great service as always, the staff are very efficient and very friendly and help to make sure your holiday needs are taken care of.
2025年11月21日
Hays Travel - Fulwell からの回答
Thank you so much :)
The staff were very help and…great staff
The staff were very help and professional in every way
2025年11月21日
Hays Travel - Fulwell からの回答
Thank you Michael for taking the time to leave feedback and once again booking your holiday with us. It is very much appreciated.
Kind Regards
Sharon
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