Hays Travel - Fulwell レビュー 

The staff were polite and helpful

From the moment we got to the branch we were welcomed and looked after. Not just the lady looking after us but all staff were keeping the kids entertained. Khia played with my youngest looking at the animals in the brochures and then got them a box of toys while we booked out holiday. Amelia who looked after us looked at all options in real detail ensured we had all the information we needed printed sheets for us to go away and look at this made us not feel rushed to make a choice. When we made a choice Amelia booked it and gave us all the information needed she was very thorough and friendly in fact all the staff on the fulwell branch were extremely friendly and I believe the service we were given was above and beyond.

Very helpful and informative

Very pleasant and competant assistance. Took time to find the best deal for me.
Just lovely service.

Staff great and so friendly

Excellent customer service and nothing was a problem

Amelia at Hays Travel Fulwell branch in Sunderland has been very helpful, professional and approachable, explaining every step of my booking. I feel very reassured, knowing that Amelia or her colleagues will help me if I have any queries about my booking.

Always a great experience, all the staff are brilliant and can not do enough for us. This time booking Kirsty went above and beyond sorting everything out we can't thank her enough.

Professional, friendly service once again from Kirsty and other staff members in Hays Fulwell branch. Thanks again.

Khia was fantastic in helping us source a holiday. Khia was friendly, extremely helpful and a pleasure to book a holiday with.

Used the Fulwell branch. Very friendly staff, made things nice and easy.

All staff are friendly going above and beyond to get the right holiday for there customers. I wouldn't go anywhere else to book my holidays .

As always, helpful knowledgeable staff. Thank you

First class service from a member of staff at the Sea Road branch of Hays Travel on Friday 17th April 2026. In the space of 30 minutes we had selected and booked a late break holiday. Everything was arranged for us including reserving our seats on the plane and checking us in. I would definitely recommend this branch if looking to book a holiday and aren’t too great on the internet.

As always when booking with Hays Travel the staff are professional with a friendly smile and complete my booking with efficiency.

The young lady who booked my holiday was so polite, a credit to Hays travel. She offered me many options on my holiday and went over things at the end to ensure all spelling and information was correct. All the other staff in shop were polite as well and this is the 2ndcholiay I have booked with the Fulwell shop in the last 6 weeks.
First class service from an exceptional company.

Second to none

Quick and very efficient

Maddie sorted my holiday efficiently

Amelia was really helpful when booking a trip for myself and family.
Always use Hsys, great customer service.