Hays Travel - Goring レビュー 

528
TrustScore 5段階評価の5

4.9

334 Goring Road, BN12 4PD Goring, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... もっと見る

企業が回答しました

5つ星のうち5の評価

Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... もっと見る

企業が回答しました

5つ星のうち5の評価

As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.

企業が回答しました

5つ星のうち5の評価

We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... もっと見る

企業が回答しました


企業情報

  1. 旅行代理店
  2. クルーズ代理店
  3. クルーズ旅行代理店
  4. カルチャーツアー提供業者
  5. 通貨両替業
  6. 旅行情報収集サイト

当該企業による記述

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


連絡先

4.9

優良

TrustScore 5段階評価の5

528件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(528)

過去12か月のレビュー数: 126,693

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

No waiting

No waiting, seen straight away, good informative information and easy booking.

2026年2月27日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Cathy Ward,

We're happy to hear that your booking experience was easy and informative, with no waiting time. Thank you for your positive feedback!

goring, Hays Travel

5つ星のうち5の評価

Very professional

Karen at the Goring branch was so helpful, patient and informative about various different destinations, which made it easy for us to make a choice. Everything was handled swiftly with real professionalism.

2026年2月25日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Thank you for your kind review. So pleased you found Karens service to be helpful, appreciate the feedback :)

5つ星のうち5の評価

Lovely lady Karen at goring

Lovely lady Karen at goring. Very helpful and knowledgeable helping find our holiday. Took time and never felt rushed.

2026年2月25日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Vincent Bloor,

We appreciate your kind words regarding the assistance you received while planning your holiday. We're so happy we could help you find the perfect trip!

goring, Hays Travel

5つ星のうち5の評価

Jade was really helpful and made it so…

Jade was really helpful and made it so much easier to book my holiday.
Thank you Jade.

2026年2月22日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Christine Chapman,

We're happy to hear that booking your holiday was made easier. Thank you for your positive feedback; it means a lot to us.

goring, Hays Travel

5つ星のうち5の評価

Very helpful young lady,

Very helpful young lady,

2026年2月19日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Colin,

We appreciate your kind words regarding the helpful service you received from our staff member; we are so grateful.

goring, Hays Travel

5つ星のうち4の評価

Staff were very helpful and explained…

Staff were very helpful and explained everything really nice

2026年2月13日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

John Ralph,

We appreciate your feedback and are so glad that our staff was helpful and provided a clear explanation.

goring, Hays Travel

5つ星のうち4の評価

Really helpful advice

Really helpful advice, however the travel insurance purchased was not particularly useful. The website of the insurer did not let me enter additional health issues, as the policy was taken out after October 2025. On phoning the company I was given a different number to call. This should have been included in the original email document from the company.

2026年2月8日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Thank you for your feedback, apologies you had issues with completing the medical screening. The paperwork that was given does include the correct website and phone number to complete this. We will feed this back that you had to call a different number.

5つ星のうち5の評価

i came in twice the first day with my…

i came in twice the first day with my daughter
the next day with a friend we were helped both days from a lovely young lady her name was jade
she listened to everything we had to say and she managed to fined both my daughter and my self the perfect holidays.
would really recommend hays travel

2026年2月13日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Thank you for your lovely review. Happy to hear you found Jade's service was great :) Many Thanks

5つ星のうち5の評価

A good first experience. Trip booked.

Clear advice and information from Megan once we'd outlined what we wanted. She found some options and discussed what we thought would be best for us. We ended up booking for our first experience using Hays Travel. It was a competitive price and she took time to answer our queries. I trust it won't be the last time we use Hays Travel.......

2026年2月10日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Thank you so much for your lovely feedback, I am glad I was able to assist! - Megan :)

5つ星のうち5の評価

Prompt, honest and friendly service

Prompt, friendly and honest service.

2026年1月31日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Luke,

We appreciate you taking the time to leave us a review, and we are so happy to hear you received great service!

Hays Travel

5つ星のうち5の評価

helpful

helpful and friendly staff, warm and welcoming, help negotiate the type of travel and best deal.

2026年1月28日
5つ星のうち2の評価

Not so great

Not so great. Davina McCall "great exchange rate too". On their advert on the TV. Far from the truth. Also depends on weather you have booked a holiday with them. Today's rate for sterling to Euro is 1.15. Hays say it is 1.09. !! So I should leave them out totally. Last holiday I also booked through them was nothing but hassle. TUI offered me £100 , in way of an apology. . It is now clear after response, that you can't expect to trust them. Up to you to haggle with them for the best exchange rate. Otherwise they will make as much profit as they think they can get away with. No point in asking them either for days rate, they are also just out to get away with as much as they possibly can. LOL.

2026年1月28日
自発的なレビュー
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

Sorry to hear you were disappointed with the exchange rate you purchased. Unfortunately, exchange rates do fluctuate daily and can differ, dependant on where they are purchased and if it's ordered online . Our preferential rate is a benefit from being a Hays Travel Holiday customer. We did offer you the customer rate, as you had booked a holiday with us previously. We can, where possible, try to price match or at least get as close as we can to rates seen elsewhere. But sadly this was not mentioned at the time of the transaction. We can only appoligise that your experience was not satisfactory.

5つ星のうち4の評価

Helpful and knowledgeable staff and no…

Helpful and knowledgeable staff and no pressure selling made booking our cruise a pleasurable experience

2026年1月25日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

We appreciate you choosing us for your cruise booking. We're happy to hear our team's knowledge and no-pressure approach made it pleasurable for you.

Hays Travel

5つ星のうち5の評価

Lovely reception

Lovely reception, dealt with our questions quickly and efficiently. Very pleased, will be booking our next breaks with them.

2026年1月25日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

We appreciate you taking the time to leave us a review. We are so glad to hear that you were pleased with our service and will book with us again.

Hays Travel

5つ星のうち5の評価

Staff amazing

Staff amazing. Knowledgeable, empathetic and understood our needs.Answered all our questions and made the whole experience easy.
A credit to Hays who I have never used but now would recommend at a heartbeat

2026年1月24日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

We appreciate your kind words! We are so glad that our team's knowledge made your experience easy. We are grateful for your recommendation!

Hays Travel

5つ星のうち5の評価

Really helpful and informative

Really helpful and informative. Isaac was lovely and the lady on the other desk was great unfortunately I did not get her name.

2026年1月20日
Hays Travel - Goring ロゴ

Hays Travel - Goring からの回答

We're happy to hear that our team was helpful and informative! We appreciate your positive feedback and are glad you enjoyed your experience with us.

Hays Travel

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