Great customer service. Courtney listened carefully to our needs and tailored what she offered to fit, taking advice from other staff with personal experience of the area when needed.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Courtney from the Halifax branch was fabulous in tailoring a trip to Cappadocia and fethiye. Her ability to help us combine a perfect sightseeing and beach holiday was really appreciated. She kept us... もっと見る
The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... もっと見る
We couldn’t fault the service from the minute we walked into the shop. Warm friendly greeting by all the staff. The time & effort Grace & the rest of the team put in to finding the best holiday to fit... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, 英国
- 01422 734052
4.9
優良
924件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fourth holiday booked with the Halifax…
Fourth holiday booked with the Halifax team always very polite and engaging.
2026年3月25日
Hays Travel - Halifax からの回答
Thank you so much for your lovely feedback! It means a lot to hear this is your fourth holiday booked with our Halifax team. We’re thrilled that you always find everyone polite and engaging — we truly appreciate your continued trust in us.
Looking forward to helping you with many more holidays to come xx
We could not be happier
We could not be happier after receiving the brilliant service from Hays Travel, Halifax. From the moment we walked in to finally completing the complex booking for a fantastic cruise, tailored to suit us, Thalia was so professional, efficient and very friendly. Will highly recommend Hays.
2026年3月22日
Hays Travel - Halifax からの回答
Thank you so much for your lovely feedback. We’re absolutely delighted to hear how happy you were with the service you received at Hays Travel Halifax.
It’s wonderful to know that Thalia was able to make your experience so smooth, friendly, and enjoyable while helping you put together such a fantastic, personalised cruise. I will make sure your kind words are passed on to her — they will mean a lot.
Patient member of staff who helped us…
Patient member of staff who helped us choose our holiday.
2026年3月15日
Hays Travel - Halifax からの回答
Thank you for your lovely words x
Nicole was very friendly and helpful
Nicole was very friendly and helpful. Answered all our questions about cruising as we haven’t cruised before
2026年3月22日
Hays Travel - Halifax からの回答
Thank you so much for your lovely feedback. I’m really pleased to hear that you found me friendly and helpful, and that I was able to answer all your questions about cruising — especially with it being your first one! If anything else comes to mind as you get closer to your holiday, please feel free to get in touch. I’m always happy to help.
Kind regards,
Nicole
Ellie was very helpful
Ellie was very helpful and took the rime to make sure she understood exactly what we wanted. The other ladies in branch also helped out and gave advice when appropriate. Nice, convivial atmosphere in the shop.
2026年3月19日
Hays Travel - Halifax からの回答
Thank you so much for your lovely feedback. We’re delighted to hear that Ellie was so helpful and took the time to fully understand what you were looking for. It’s also wonderful to know that the rest of the team were able to support and offer advice when needed.
We really appreciate your kind words about the atmosphere in the branch — creating a welcoming and comfortable environment for our customers is very important to us, so it’s great to hear this came across.
Usual excellent service
Usual excellent service. Holiday booked by Nicole , who was friendly and helpful ,
2026年2月28日
Hays Travel - Halifax からの回答
We appreciate you taking the time to leave us such a nice review. We're so happy to hear that you received excellent service!
Hays Travel Halifax
Staff very welcoming and helpful
Staff very welcoming and helpful, they made booking really simple
2026年3月7日
Hays Travel - Halifax からの回答
We appreciate your kind words! We are so happy our team made your booking simple and welcoming, thank you for the 5 stars.
Hays Travel Halifax
Absolutely brilliant nothing was too…
Absolutely brilliant nothing was too much trouble thank-you
2026年3月8日
Hays Travel - Halifax からの回答
We appreciate you taking the time to leave us such a wonderful review. Thank you Phillip!
Hays Travel Halifax
I recently had the pleasure of dealing…
I recently had the pleasure of dealing with Grace at Hays Travel in Halifax, and I couldn't be happier with the service I received! From start to finish, Grace was incredibly helpful, knowledgeable, and friendly. She went above and beyond to ensure that our holiday was everything we wanted it to be.
If you're looking for a travel agent who truly cares about their customers, look no further than Hays Travel and Grace. She's a credit to the company and I wouldn't hesitate to recommend her to anyone.
5 stars isn't enough - I'd give her 10 stars if I could! Thanks, Grace, for making our holiday planning so stress-free 😊
2026年3月1日
Hays Travel - Halifax からの回答
We appreciate you taking the time to share your kind words. We're happy to hear that your holiday planning experience was stress-free, and that Grace was helpful and knowledgeable. We look forward to assisting you with future travel plans. This is a lovely review and she will be over the moon to read this!
Hays Travel Halifax
It was a fantastic price and…
It was a fantastic price and destination not to book
Staff at Hayes travel are fab and very helpful with any questions
Great job Hayes
2026年2月28日
Hays Travel - Halifax からの回答
We are so happy you found a great deal and destination! It's wonderful to hear our staff were helpful and answered all your questions. Thank you for your feedback!
Hays Travel Halifax
Thalia was fantastic as always and…
Thalia was fantastic as always and found the perfect hotel and destination for me.
2026年2月28日
Hays Travel - Halifax からの回答
We appreciate your wonderful review! We are so happy we could find the perfect hotel and destination for you; thank you for your feedback for Thalia.
Hays Travel Halifax
A first class service from Nicole at…
A first class service from Nicole at Hays Travel. We were updated at every stage and booking was so simple and seamless. Thank you Nicole.
2026年3月7日
Hays Travel - Halifax からの回答
We appreciate you taking the time to leave us such a great review! We're so happy to hear that your booking experience was simple and seamless.
Hays Travel Halifax
Very helpful staff
2026年3月7日
Hays Travel - Halifax からの回答
Thank you Christine for sharing your experience with us! We're always happy to help.
Nicole was very patient & helpful…
Nicole was very patient & helpful trying lots of different options
2026年3月5日
Hays Travel - Halifax からの回答
We appreciate your feedback. We are so happy to hear that our team was helpful in exploring various choices for you. Thank you for booking your holiday with us and sharing your experience!
Hays Travel Halifax
I was made very welcome
I was made very welcome, Nicole was very helpful in helping me choose the right hotel for me she went above and beyond I would greatly recommend the Halifax branch as I have used it a lot in the past and always go away feeling well looked after
2026年3月5日
Hays Travel - Halifax からの回答
We're so happy to hear that you felt welcomed and well looked after. We appreciate your recommendation Rachel!
Hays Travel Halifax
new adventers
wanted somthing differant to spain so sarah at hays found us one in corfo where none ofus have been so all 6 of us very happy and looking forward to an adventer all sorted over phone no lnternet
2026年3月3日
Hays Travel - Halifax からの回答
Thank you Mrs Mann for your lovely comments , Thank you Sarah x
We found the staff to be very attentive…
We found the staff to be very attentive and patient when we called in to book a holiday for four of us.
2026年2月22日
Hays Travel - Halifax からの回答
Thank you Christine for the lovely comments , very much appreciated -Kind Regards Hays travel Halifax
Hays Travel - Halifax からの回答
Thank you Mrs Mackie, your lovely review! I appreciate you taking the time to write this :) - Ellie
Patient with older people.Listening to…
Patient with older people.Listening to what you are requesting.Checks what you are asking for and gets back to you with the information .Shows you as much as possible about hotel and surroundings.Nothing too much trouble.
2026年2月28日
Hays Travel - Halifax からの回答
Thank you Lynne for your kind words! Thank you for booking your holiday with us, we're always happy to help.
a well deserved Spring break
We have been waiting to book a winter break for some time but due to health issues we had to delay. The staff at Hays are very helpful and knowledgeable and we are grateful for that.
2026年2月27日
Hays Travel - Halifax からの回答
We're glad our staff could assist you with their knowledge and support. Thank you for booking and we hope you have an amazing holiday!
Halifax, Hays Travel
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