Great customer service. Courtney listened carefully to our needs and tailored what she offered to fit, taking advice from other staff with personal experience of the area when needed.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Courtney from the Halifax branch was fabulous in tailoring a trip to Cappadocia and fethiye. Her ability to help us combine a perfect sightseeing and beach holiday was really appreciated. She kept us... もっと見る
The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... もっと見る
We couldn’t fault the service from the minute we walked into the shop. Warm friendly greeting by all the staff. The time & effort Grace & the rest of the team put in to finding the best holiday to fit... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, 英国
- 01422 734052
4.9
優良
924件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Halifax からの回答
We appreciate your positive feedback and thank you!
Halifax, Hays Travel
Everyone really friendly
Everyone really friendly. I felt Courtney understood what I was looking for, we talked about different options to stay within budget. She shared different date options and recommended a different hotel in same area saving me £400. And now its booked
2026年2月24日
Hays Travel - Halifax からの回答
Hey Jacqueline,
We're so glad to hear that you felt supported and understood while planning your trip. It's fantastic that we could find options that fit your budget and preferences. Thank you for your review.
Courtney - Hays Travel
Booking a holiday
The assistant Nicole was very knowledgeable about the process.She was quick and made me feel comfortable She explained every step in detail
A very helpful and friendly person
2026年2月24日
Hays Travel - Halifax からの回答
Hi Douglas,
We appreciate you taking the time to share your wonderful experience. We are so happy to hear that you felt comfortable and found the assistance very helpful and informative.
Nicole, Hays Travel
Fantastic service
Well I rang a lady called Courtney on Sunday to to see if you had a hotel that I wanted to stay in , she was very helpful and talked me through a few things and had what I was looking for nothing was too much trouble at all , so on the Monday after work I went into the shop and booked it she was very friendly and professional and her knowledge was amazing, I will certainly book my holidays with your company again 😊
2026年2月24日
Hays Travel - Halifax からの回答
Hi Denise,
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our team member to be helpful, friendly, and knowledgeable. We look forward to helping you book future holidays!
Thalia, Hays Travel
Choosing the right cruise for us…
Courtney took time to search through options at our request. She had already given us information on a cruise we were interested in but wanted to make sure it was the right one to choose. Having made our choice she patiently took us through the details and assured us updates would be given
2026年2月24日
Hays Travel - Halifax からの回答
Hi Martin,
We appreciate you sharing your experience. It's great to hear that we could assist you in finding the perfect cruise and provide you with the details you needed. Thank you for your review!
halifax, Hays Travel
Excellent service
Nicole was very personable who immediately put me at ease.
Her recommendations were extremely valuable as I have never been on a cruise before or even a solo holiday and she explained all my options with the knowledge of actually having done cruising before herself.
A credit to the company.
2026年2月24日
Hays Travel - Halifax からの回答
We're so happy to hear that our team member made you feel comfortable and great recommendations for your first cruise and solo holiday. We appreciate your kind words! Thank you :)
Hays Travel - Halifax からの回答
Thank you Christine for such lovely feedback! It was a pleasure to meet you!
Excellent service
Excellent service. Grace was brilliant on the phone and email amd sent me some good quotes very quickly. When we came into book Ellie dealt with us. Very friendly and chatty. A lovely feel in store even though it was very busy Ellie gave us plenty of time to talk through things and took a genuime interest.
2026年2月22日
Hays Travel - Halifax からの回答
We appreciate you taking the time to leave us such a lovely review. We're happy to hear that you received excellent service and that our team members were so helpful and friendly!
When you ring up
When you ring up
And asked to be rang back do so
Was not happy
Cost me another £700
This was not resolved
Hotel was so bad 3 out off 4 off us came back with bed bugs bites
Never again
2026年2月22日
Hays Travel - Halifax からの回答
Hi there,
Thank you for taking the time to leave your feedback. We’re really sorry to hear you were unhappy with the communication you received, and we understand how frustrating it must have been when you didn’t receive a call back as expected.
We’re glad we were able to resolve the issue for you in store and if there’s anything more we can do to help, please don’t hesitate to get in touch. We’re always here to support you.
Many Thanks Ellie
Hays Travel - Halifax からの回答
We appreciate you mentioning our friendly staff and service. We are so glad that you had a positive experience with us!
Seher was helpful and professional when…
Seher was helpful and professional when we came in to book our holiday. She was able to answer all our queries. She was polite and efficient throughout the visit.
2026年2月19日
Hays Travel - Halifax からの回答
We appreciate you taking the time to share your positive experience. Thank you for booking with us - We are happy to help!
Very helpful- and went the extra mile…
Very helpful- and went the extra mile to find me the best price and flights and hotels. Nothing was too much trouble and they stayed back after work to sort everything out
2026年2月18日
Hays Travel - Halifax からの回答
Hi Robert,
We appreciate you taking the time to leave us such a fantastic review! We are so glad we could find the best options for you and that our efforts were helpful.
halifax, Hays Travel
Always deliver the best service from…
Always deliver the best service from the staff . Used them for many years. No complaints.
2026年2月11日
Hays Travel - Halifax からの回答
Thank you for your amazing feedback Elizabeth! It's always a pleasure booking your booking you holidays.
Friendly and helpful staff
2026年2月18日
Hays Travel - Halifax からの回答
We appreciate you taking the time to leave this lovely review!
Hays Travel - Halifax からの回答
Thank you Lynne for your lovely Feedback!
Hays Travel - Halifax からの回答
Thank you for your lovely feedback!
Always friendly and knowledgeable
Always friendly and knowledgeable. Guided us through booking our 3rd and 4th cruises with them. Nicole was super patient and answered all our questions making the whole process simple. She really put us at ease and she certainly knew her stuff.
2026年2月12日
Hays Travel - Halifax からの回答
We’re absolutely delighted to hear that booking your 3rd and 4th cruises was such a positive experience. Nicole truly takes pride in making the process smooth, stress-free, and enjoyable, so it means a lot to know she helped put you at ease and answered all your questions with patience and expertise.
We can’t wait for you to set sail again and create even more amazing memories! If there’s anything you need before your next adventure, we’re always here to help. 🚢✨
Helpful and cheerful
Daisy our advisor, was extremely patient, and efficient.
She sorted the holiday we wished to book in no time. Overall it was a pleasant experience.
2026年2月13日
Hays Travel - Halifax からの回答
Thank you so much for your kind words! 😊
We’re delighted to hear that Daisy provided such a helpful and cheerful experience. Her patience and efficiency are qualities we truly value, and it’s wonderful to know she was able to organise the holiday you wanted so quickly and smoothly.
We’re so pleased your booking experience was a pleasant one! If you need anything at all before you travel, we’re always here to help. Wishing you a fantastic holiday! ✈️🌴
We use Hays Travel Halifax to book our…
We use Hays Travel Halifax to book our holidays, we always find staff very professional and friendly and approachable .
2026年2月13日
Hays Travel - Halifax からの回答
Thank you so much for your lovely feedback about Hays Travel Halifax.
We’re so pleased to hear that you consistently find the team professional, friendly, and approachable. Providing a welcoming and knowledgeable service is exactly what we strive for, so it means a great deal to know we’re getting it right.
We truly appreciate your continued trust in us to book your holidays and look forward to helping you plan many more wonderful trips in the future! 🌍✈️
Excellent customer service ny Nicola
Nicola was more than helpful,she was very informative and took the time to explain everything.
2026年2月12日
Hays Travel - Halifax からの回答
Thank you so much for your fantastic feedback! 🌟
We’re thrilled to hear that Nicole provided such excellent customer service. Being informative and taking the time to explain everything clearly is exactly the level of care we aim to deliver, so it’s wonderful to know she made such a positive impression.
We’ll be sure to pass along your kind words to Nicole — she’ll be delighted! If there’s anything else you need, we’re always here to help. 😊
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