Great customer service. Courtney listened carefully to our needs and tailored what she offered to fit, taking advice from other staff with personal experience of the area when needed.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
My travel advisor, was very knowledgeable and very experienced in what she does. My booking when very smoothly. Thank you Nicole. Will definitely use Hays travel again.
Courtney from the Halifax branch was fabulous in tailoring a trip to Cappadocia and fethiye. Her ability to help us combine a perfect sightseeing and beach holiday was really appreciated. She kept us... もっと見る
The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, 英国
- 01422 734052
4.9
優良
929件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always friendly and knowledgeable
Always friendly and knowledgeable. Guided us through booking our 3rd and 4th cruises with them. Nicole was super patient and answered all our questions making the whole process simple. She really put us at ease and she certainly knew her stuff.
2026年2月12日
Hays Travel - Halifax からの回答
We’re absolutely delighted to hear that booking your 3rd and 4th cruises was such a positive experience. Nicole truly takes pride in making the process smooth, stress-free, and enjoyable, so it means a lot to know she helped put you at ease and answered all your questions with patience and expertise.
We can’t wait for you to set sail again and create even more amazing memories! If there’s anything you need before your next adventure, we’re always here to help. 🚢✨
Helpful and cheerful
Daisy our advisor, was extremely patient, and efficient.
She sorted the holiday we wished to book in no time. Overall it was a pleasant experience.
2026年2月13日
Hays Travel - Halifax からの回答
Thank you so much for your kind words! 😊
We’re delighted to hear that Daisy provided such a helpful and cheerful experience. Her patience and efficiency are qualities we truly value, and it’s wonderful to know she was able to organise the holiday you wanted so quickly and smoothly.
We’re so pleased your booking experience was a pleasant one! If you need anything at all before you travel, we’re always here to help. Wishing you a fantastic holiday! ✈️🌴
We use Hays Travel Halifax to book our…
We use Hays Travel Halifax to book our holidays, we always find staff very professional and friendly and approachable .
2026年2月13日
Hays Travel - Halifax からの回答
Thank you so much for your lovely feedback about Hays Travel Halifax.
We’re so pleased to hear that you consistently find the team professional, friendly, and approachable. Providing a welcoming and knowledgeable service is exactly what we strive for, so it means a great deal to know we’re getting it right.
We truly appreciate your continued trust in us to book your holidays and look forward to helping you plan many more wonderful trips in the future! 🌍✈️
Excellent customer service ny Nicola
Nicola was more than helpful,she was very informative and took the time to explain everything.
2026年2月12日
Hays Travel - Halifax からの回答
Thank you so much for your fantastic feedback! 🌟
We’re thrilled to hear that Nicole provided such excellent customer service. Being informative and taking the time to explain everything clearly is exactly the level of care we aim to deliver, so it’s wonderful to know she made such a positive impression.
We’ll be sure to pass along your kind words to Nicole — she’ll be delighted! If there’s anything else you need, we’re always here to help. 😊
Excellent smooth service
Excellent smooth service! Ella was great with lots of useful information and helpful advice
2026年2月12日
Hays Travel - Halifax からの回答
Thank you so much for your lovely feedback! 😊
We’re delighted to hear you experienced excellent, smooth service and that Ellie was able to provide lots of useful information and helpful advice. She’ll be so pleased to know she made the process easy and enjoyable for you.
We truly appreciate you taking the time to share your experience, and we look forward to helping you plan your next adventure! ✈️🌍
I called in to see what hays could…
I called in to see what hays could offer and after some reasonable time and a very polite young assistant that greeted me as soon as I walked I left with a very positive response and a great holiday package booked including good flight times and seats that I was looking for
2026年2月11日
Hays Travel - Halifax からの回答
Thank you so much for sharing your experience! 😊
We’re delighted to hear that you received such a warm welcome as soon as you walked in and that our colleague took the time to find the right options for you. It’s wonderful to know you left with a positive impression — and an exciting holiday package with the flight times and seats you were hoping for! ✈️🌍
We truly appreciate you choosing us and look forward to helping you again with your next adventure. Have an amazing trip! 🌴✨
I dealt with 2 members of staff
I dealt with 2 members of staff, Daisy and Thalia and both were very friendly and helpful. They helped me find flights and a hotel in Dublin for the weekend. Thalia took me though the booking and helped me access the Ryanair app. that I needed in order to locate my boarding passses.
2026年2月8日
Hays Travel - Halifax からの回答
We appreciate your kind words! We are so glad we could assist you in finding flights and a hotel for your Dublin trip! Have an amazing time in Ireland!
Everyone was really helpful from the…
Everyone was really helpful from the moment I walked it.
Thaila was really informative and helpful at booking our holiday.
2026年1月31日
Hays Travel - Halifax からの回答
We are so happy to hear that everyone was helpful and we're glad that you had a great booking experience!
Spring Holiday.
Always a pleasant experience booking our holidays with Hayes Halifax.
Staff always polite and smiley ☺️
2026年2月7日
Hays Travel - Halifax からの回答
Thank you so much for your kind review! 🌸
We’re delighted to hear that booking your Spring holiday with Hays Travel Halifax was once again a pleasant experience. It’s wonderful to know our team’s polite and friendly approach continues to make a difference.
We truly appreciate your continued support and look forward to helping you plan many more fantastic holidays in the future! 🌍✈️
Daisy was polite and courteous…
Daisy was polite and courteous throughout the booking process , answered all our questions and if she wasn't sure found out for us. The whole process was made a lot easier by Daisy. Thank you
2026年2月6日
Hays Travel - Halifax からの回答
We appreciate you taking the time to leave us a review. Thank your for your kind words!
Hays Travel Halifax
The agent did a great job of explaining…
The agent did a great job of explaining all the options, then spent time to get us the best prices and most convenient flights.
2026年2月4日
Hays Travel - Halifax からの回答
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that our team member helped you find the best options for your trip.
Hays Travel Halifax
Courtney was fabulous
Courtney was fabulous. Helped in every way she could and got the best price. Friendly, smiley and a very comforted atmosphere!! Great service
2026年1月30日
Hays Travel - Halifax からの回答
Thank you for taking the time to write us such a lovely review! I will pass this onto Courtney and she will be so pleased.
Hays Travel Halifax
staff very good you can tell by the way…
staff very good you can tell by the way they tell the costumer everything they need to know excellent no more to say
2026年1月31日
Hays Travel - Halifax からの回答
Thank you for your excellent review and kind words!
Hays Travel Halifax
Hays Travel - Halifax からの回答
We appreciate your kind words about our team it means a lot to us that you had a great experience!
Hays Travel Halifax
Hays Travel - Halifax からの回答
Thank you for your fab feedback! We are happy to help.
Hays Travel Halifax
tahlia was amazing
tahlia was amazing. She took the time to find out what we really wanted in our holiday and found the perfect place. She was knowledgable about the places we looked at. My daughter and I are really grateful and looking forward to our first ever visit to Italy this summer
2026年1月31日
Hays Travel - Halifax からの回答
We are so happy we could assist in planning your first trip to Italy! It's wonderful to hear that we were able to find the perfect holiday. Thank you for your kind words.
Very supportive!
Walked in Hays travel with a few holiday options in mind. The lady Sarah was very helpful in supporting me to choose the right destination and hotel. Very efficient, quick and clear. Walked out 1 hour later with my family holiday all booked and organised.
2026年2月1日
Hays Travel - Halifax からの回答
Thank you for sharing your positive experience with us! It was a pleasure to book you holiday :)
Lots of patience from Sarah who also…
Lots of patience from Sarah who also gave various options on rooms.
2026年1月31日
Hays Travel - Halifax からの回答
Thank you for your lovely feedback Claire! Sarah will be happy to hear from your review.
Hays Travel - Halifax からの回答
Thank you for your feedback Julie! We love hearing about our customers experiences with us.
Hays Travel - Halifax からの回答
Thank you for your feedback Anne! We are happy to help.
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