Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... もっと見る
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Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... もっと見る
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Always book through Hays in Hastings (many staff members previously with Thomas Cook group before take over). Booking made with confidence. Travel Agent Sue was able to help us and book for us, ha... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
209/210 Queens Rd, TN34 1QP, Hastings, 英国
- 01424572604
5.0
優良
1100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
As always the staff are polite
As always the staff are polite, friendly, professional and VERY helpful.
2026年2月28日
Hays Travel - Hastings からの回答
We appreciate your kind words regarding our team's helpfulness, politeness, and professionalism. We are happy to hear that you had a positive experience!
Dedicated helpful staff
Dedicated helpful staff.
Sue helped us secure our cruise on her day off and she was very efficient.
2026年2月28日
Hays Travel - Hastings からの回答
We appreciate your kind words and are so happy we could help you secure your cruise. Thank you for booking with us.
Hays Travel - Hastings からの回答
We appreciate you taking the time to leave us such a positive review, and we are so happy you enjoyed our friendly service.
quick and efficient service
2026年2月25日
Hays Travel - Hastings からの回答
Peter Rogers,
We appreciate you taking the time to share your experience, and we are so glad our service was quick and efficient for you.
hastings, Hays Travel
Millie sorted out all our needs efficiently
We knew where we wanted to go and at what time, so Millie booked our holidays exactly as we wanted. She will also make sure about the disabled transfer and request the room we want. She advised us not to cancel another holiday just yet, wait and see until the full balance is nearer as we could use the deposit on something for next year.
2026年2月18日
Hays Travel - Hastings からの回答
Mrs Jenny Smith,
We're happy to hear that the booking process met your needs, including the arrangements for disabled transfers and room requests. We appreciate your positive feedback regarding the advice you received about your other holiday. Thank you!
hastings, Hays Travel
Great service, Competitive Pricing and Helpful Advice
We now choose to book through, Sue, if possible, at Hays Travel in Hastings. So helpful, knowledgeable and are able to keep price competitive.
Thank you.
2026年2月23日
Hays Travel - Hastings からの回答
Mrs Angela House,
We appreciate you choosing to book with us and for your kind words. We're happy to hear that our team is helpful, knowledgeable and competitive. Thank you!
hastings, Hays Travel
We have used Hay’s for all our holidays…
We have used Hay’s for all our holidays since moving to Hastings. Every time the service has been excellent, they always go the extra mile to ensure all our requirements are met and always exceeded. A special thanks to Sue at the Hastings shop who always makes sure we are completely satisfied. Wouldn’t book through anyone else.
2026年2月17日
Hays Travel - Hastings からの回答
We appreciate you taking the time to leave us such a complimentary review. We're happy to hear that our team consistently exceeds your expectations and ensures your satisfaction.
Hastings, Hays Travel
Easy and efficient booking
Sue made booking our cruise very straightforward. She handled everything efficiently and was consistently friendly throughout the process. A reliable and easy experience from start to finish
2026年2月23日
Hays Travel - Hastings からの回答
Tony Lee,
We appreciate you sharing your experience. We're happy to hear that booking your cruise was straightforward and efficient, and that you found the process easy and reliable.
hastings, Hays Travel
Hays Travel - Hastings からの回答
Andy Mould,
We're so glad to hear you felt respected and listened to. Thank you for your positive feedback; it means a lot to us!
hastings, Hays Travel
Hays Travel - Hastings からの回答
Les,
We appreciate your feedback and are so glad to hear that you found our service helpful, understanding, and knowledgeable.
hastings, Hays Travel
Hastings branch
We booked our holiday in your Hastings branch. I could not fault the wonderful Sarah for helping us plan and book our dream wedding to America! She was helpful, accommodating and extremely knowledgeable. Sarah made this process so easy and enjoyable. Thank you Sarah!!!!
2026年2月12日
Hays Travel - Hastings からの回答
Roxanne,
We are so happy we could help you plan and book your dream wedding! It's great to hear that you found our team member helpful and knowledgeable. Thank you for sharing your positive experience with us.
hastings, Hays Travel
No need to book an appointment
No need to book an appointment, friendly Knowledgeable staff.
2026年2月8日
Hays Travel - Hastings からの回答
antony,
We appreciate you sharing your experience with us. We are so happy to hear that you found our staff friendly and knowledgeable, and that you did not need to book.
hastings, Hays Travel
Hays Travel - Hastings からの回答
Claire,
We appreciate you sharing your experience in our new store. We are so glad our team was helpful and friendly during your visit.
hastings, Hays Travel
Always great experience
Always great experience, lovely staff Always pleasent and professional, nothing is never to much fir the wonderful staff.
2026年2月17日
Hays Travel - Hastings からの回答
Mr Goring,
We appreciate your kind words! We are so happy to hear that you consistently have a great experience with our pleasant and professional staff.
hastings, Hays Travel
Very easy to book I had no idea where I…
Very easy to book I had no idea where I could go just had dates that I could be away. Happy to see all the alternatives and made a decision, paid and now look forward to getting a break. Thank you Hays.
2026年2月17日
Hays Travel - Hastings からの回答
Kevin Beale,
We're delighted booking was easy and that you're looking forward to your break. It's great we could show you alternatives and help you decide. Thank you for your review!
hastings, Hays Travel
A lovely young lady called Katy looked…
A lovely young lady called Katy looked after us. Got us a fantastic deal. We have always booked our own holidays, but from now on we will be going to Hays. Thank you Katy for our fantastic holiday
2026年2月15日
Hays Travel - Hastings からの回答
Tracey Cole,
We're so happy to hear that you received a fantastic deal and had such a positive experience. Thank you for booking with us, and we look forward to helping you again!
hastings, Hays Travel
Explained great and gave us options we…
Explained great and gave us options we didn’t think of , very happy with service
2026年2月13日
Hays Travel - Hastings からの回答
We appreciate your review and are so happy we could provide options for you that you had not considered. Thank you for booking with us!
Hays Travel
Sue was very kind and understanding…
Sue was very kind and understanding helping me book my first ‘solo’ trip.
2026年2月12日
Hays Travel - Hastings からの回答
Thank you for your lovely review! Sue :)
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