Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... もっと見る
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Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... もっと見る
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Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... もっと見る
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Always book through Hays in Hastings (many staff members previously with Thomas Cook group before take over). Booking made with confidence. Travel Agent Sue was able to help us and book for us, ha... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
209/210 Queens Rd, TN34 1QP, Hastings, 英国
- 01424572604
5.0
優良
1098件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Fabulous experience
Fabulous experience. The atmosphere in the shop was upbeat and friendly. Our assistant Emma was very engaging and knowledgeable with a friendly funny manner. The booking process was fast and efficient.
Would highly recommend!
2026年7月13日
Hays Travel - Hastings からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that your experience with us was so positive and that our team member was engaging and knowledgeable. We truly appreciate your recommendation!
Kind Regards
Hays Travel Hastings
A great company to deal with
When we make a holiday booking, the agents at Hays Hastings are always very friendly, knowledgeable and make the experience pleasurable
2026年7月10日
Hays Travel - Hastings からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides friendly and knowledgeable service, making your holiday booking experience a pleasure.
Kind Regards
Hays Travel Hastings
Holiday 2027
Katy was very friendly and professional. She has been helping me for a few weeks to get the right holiday and price. We booked yesterday very quick and easy.
2026年7月12日
Hays Travel - Hastings からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you in finding the perfect holiday quickly and easily. We hope you have a fantastic trip!
Kind Regards
Hays Travel Hastings
Polite knowledgeable staff got us the…
Polite knowledgeable staff got us the holiday we were looking for
2026年7月11日
Hays Travel - Hastings からの回答
Thank you for your wonderful review! We are so pleased to hear that our team was able to help you find the perfect holiday you were looking for.
Kind Regards
Hays Travel Hastings
Michelle was absolutely brilliant and…
Michelle was absolutely brilliant and very helpful. Nothing was too much trouble
2026年7月8日
Hays Travel - Hastings からの回答
Paula prior,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was brilliant and helpful, and that you felt well-assisted.
Kind Regards
Hays Travel Hastings
Very friendly & informative thank you
Very friendly & informative thank you, but with being there for 2 hours, would have liked to be have been offered a coffee/tea/water especially as it was a very hot hot day, small detail but necessary I think.
2026年7月8日
Hays Travel - Hastings からの回答
Mr D Bishop,
We appreciate your kind words about our team. We understand that comfort is important, especially on a hot day, and we regret not offering refreshments during your two-hour visit. We will certainly consider this valuable feedback to improve our service.
Kind Regards
Hays Travel Hastings
Really lovely assistant,Katy,who…
Really lovely assistant,Katy,who couldn’t have been more helpful and talked us through and explained everything in great detail
2026年7月8日
Hays Travel - Hastings からの回答
Jennifer Hawkins,
We're so happy to hear that our assistant provided such a helpful and detailed explanation. We appreciate you sharing your positive experience with us.
Kind Regards
Hays Travel Hastings
Fabulous all round
Fabulous all round
Great staff always helpful and able to find just what you are looking for ☺️
2026年6月28日
Hays Travel - Hastings からの回答
Angela Simons,
Thank you for your wonderful feedback! We are so pleased to hear that our staff was helpful and able to assist you in finding exactly what you were looking for.
Kind Regards
Hays Travel Hastings
The lady was great and very helpful
The lady was great and very helpful. Couldn’t ask for anything better Tony.
2026年7月4日
Hays Travel - Hastings からの回答
Anthony,
Thank you so much for your wonderful review! We are so pleased to hear that our team member was helpful and provided such great service. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Katy welcomed us with a lovely warm…
Katy welcomed us with a lovely warm smile. Asked relevant questions as to the holiday we would like and found us a lovely break, making sure to include thd little tweaks we asked for ie good flight times, near quiet town , close to beach.
She was very attentive and took pleasure in our pleasure at the prospect of our holiday.
I would recommend Hays to anybody wanting a tailor made holiday with a human touch
2026年7月5日
Hays Travel - Hastings からの回答
sarah nicholls,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience. We will be sure to pass on your kind words.
Kind Regards
Hays Travel
Hays Travel - Hastings からの回答
Mr Michael Hanson,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our service reliable and informative.
Kind Regards
Hays Travel
Hays Travel - Hastings からの回答
Joanna Karlsson,
Thank you for your wonderful review! We are so pleased to hear that you experienced excellent service. We appreciate your kind words.
Kind Regards
Hays Travel
Hays as good as ever
Helpful member of staff who took the time to find the best holiday for us at short notice
2026年6月19日
Hays Travel - Hastings からの回答
Clive,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was able to help you find the perfect holiday, even at short notice.
Kind Regards
Hays Travel Hastings
Went in to book a cruise and they were…
Went in to book a cruise and they were so helpful and explained everything that we asked.
2026年6月24日
Hays Travel - Hastings からの回答
We're so glad we could assist you with your cruise booking. We hope you have a wonderful trip!
Kind Regards
Hays Travel
I am over the moon with the service we…
I am over the moon with the service we received Katy our rep was absolutely amazing explained everything she can do to help with our holiday so we are very very happy with the service thankyou Mrs Patricia mcminigal & mr John Davies
2026年6月22日
Hays Travel - Hastings からの回答
Mrs Patricia mcminigal,
We are so happy to hear you had such a wonderful experience! We're glad our representative provided excellent service. Thank you for your kind feedback.
Kind Regards
Hays Travel
Katy from Hastings branch was great and…
Katy from Hastings branch was great and very helpful. Great asset to the company.
2026年6月20日
Hays Travel - Hastings からの回答
Pamel Machin,
We appreciate you sharing your experience. We are so glad that you had a great experience!
Kind Regards
Hays Travel
I have dealt with Michelle before
I have dealt with Michelle before. Michelle is friendly, informative, understanding and efficient.
2026年6月17日
Hays Travel - Hastings からの回答
Vivien,
We are so pleased to hear that our team member was friendly, informative, understanding, and efficient. Thank you for your kind words.
Kind Regards
Hays Travel Hastings
Excellent experience as usual find me…
Excellent experience as usual find me exactly what I wanted very happy love going to hays for all my holidays x
2026年6月18日
Hays Travel - Hastings からの回答
Lesley Lane,
We are so pleased to hear you had an excellent experience and found exactly what you wanted! Thank you for your continued loyalty.
Kind Regards
Hays Travel
Knowledgeable, efficient and helpful agent
We found our agent, Sue to be very helpful, knowledgeable and friendly. Nothing was too much trouble and our booking was dealt with efficiently and confidently.
2026年6月7日
Hays Travel - Hastings からの回答
Guest,
We're so pleased to hear about your positive experience with our team. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Very prompt and efficient service.
2026年6月6日
Hays Travel - Hastings からの回答
Rodney Nickerson,
We appreciate your kind words!
Kind Regards
Hays Travel
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