Karen was very helpful she listened to what we required and did her very best to get it,which she did.Being friendly helps the customer to ask questions relating to what they require.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
James, at Hays Travel. Hemel Hempstead, sorted our holiday to Spain again. And just like last time was very professional and knowledgeable. Highly recommend James and Hays Travel. Hemel Hempstead.... もっと見る
企業が回答しました
Karen made the experience lovely. She was so knowledgeable and helpful. She listened to our needs and worked hard to get the best on offer. She went out of her way to answer a medical question.
企業が回答しました
Stephen was knowledgable, listened, confirmed things for our break as he went along on the system. Nothing was too much trouble, even phoned the hotel as ground room ended due to mobility issue... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
29 The Marlowes Centre, HP1 1DX, Hemel Hempstead, 英国
- 01442816562
4.9
優良
623件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and friendly staff
2026年7月8日
Hays Travel - Hemel Hempstead からの回答
Good Afternoon
Thank so much for leaving a review.
Enjoy Cyprus on your lovely flight times :)
Sally
Holiday booking
The operative I spoke to (Steve) was very helpful and looked at various options for my holiday.we decided which one suited me best
2026年7月10日
Hays Travel - Hemel Hempstead からの回答
Thank you so much for your lovely comments.I'm so glad that I was able to meet your requirements.You now have a lovely holiday to look forward to.
Kind Regards
Steve
Stephen was knowledgable
Stephen was knowledgable, listened, confirmed things for our break as he went along on the system.
Nothing was too much trouble, even phoned the hotel as ground room ended due to mobility issues.
Printed out holiday insurance quote too.
James.. needs a mention too… very hot day & we’re given glasses of water.
Never been into Hays Travel in Hemel before but it will be my go too place in future.
First class service ! 😎🏖️ ✈️
2026年7月9日
Hays Travel - Hemel Hempstead からの回答
Thank you so much for your lovely comments.I'm so glad that I was able to meet your requirements.You now have a lovely holiday to look forward to.
Kind Regards
Steve
We had the most excellent service from…
We had the most excellent service from Sally she made time for us with a different booking as we wanted to join other family members that had already booked they could not have been more helpful it was so refreshing to have such great customer service
2026年7月7日
Hays Travel - Hemel Hempstead からの回答
Good Morning
Thank you for taking the time to leave a review.
We hope you and all the family enjoy Mexico.
Best Wishes
Sally
Danielle was extremely helpful
Danielle was extremely helpful, and nothing was too much trouble, all very simple and everything was done and organised by Danielle
2026年7月4日
Hays Travel - Hemel Hempstead からの回答
Good Afternoon
Thank you for your wonderful review! We are so pleased to hear that Danielle was extremely helpful
Best Wishes
Sally
Really helpful
Really helpful. Couldn’t ask for a better service in booking our holiday. Would definitely recommend to my friends and I will be booking another holiday again with Hayes travel.
2026年7月2日
Hays Travel - Hemel Hempstead からの回答
Good Afternoon
It was my pleasure to book your lovely cruise.
Best Wishes
Sally
Hays Travel - Hemel Hempstead からの回答
Thank you for your kind review.
We hope you have a great trip.
Best Wishes,
James
The lady who dealt with my flight was…
The lady who dealt with my flight was very professional. helpful and friendly, there was another lady on the other end of the booking fone was also very professional, I could overhear the other staff in the room taking bookings and they too were the same
2026年6月30日
Hays Travel - Hemel Hempstead からの回答
Good Morning
Thanks for the review , We hope you enjoy your time with your brother in Tasmania on the bike & side car racing 🏍
Best Wishes
Sally
Hays Travel - Hemel Hempstead からの回答
Good Morning
Thank you for the kind review.
We hope you enjoy all of your holidays 🛫 🛫 🛫 🛫
Best wishes
Sally
Hays Travel - Hemel Hempstead からの回答
It was a pleasure to be able to book your holiday. I hope you have a lovely time. We look forward to seeing you again soon
Karen
Sally at hayes travel booked me and my…
Sally at hayes travel booked me and my family a fantastic holiday thankyou
2026年6月27日
Hays Travel - Hemel Hempstead からの回答
Good Morning
Thanks for the review.
Enjoy your holiday ✈🧳
Best Wishes
Sally
Booking was seamless
Booking was seamless, the staff were so professional and helpful . I always book with Hays travel Hemel. Thank you for helping me book my surprise trip to Italy .
2026年6月26日
Hays Travel - Hemel Hempstead からの回答
Good Morning
Thanks for taking the time to leave a review.
Enjoy your little child free break , & wish your partner a very Happy Birthday from us all at Hays Travel.
Best Wishes
Sally
Always a pleasure to come into the…
Always a pleasure to come into the Hemel Hempstead store and be greated by friendly, helpful and professional staff with a great sense of humour
2026年6月21日
Hays Travel - Hemel Hempstead からの回答
Good afternoon,
Thank you so much for your kind review.
We hope you enjoy the André Rieu concert and Christmas markets🎼😎
Kind Regards,
Keesha
Hays travel agents in Hemel Hempstead…
Hays travel agents in Hemel Hempstead always go the extra mile. I have used them many times have never had to worry about anything. They are great.
2026年6月19日
Hays Travel - Hemel Hempstead からの回答
Good afternoon
Thank you for using our services again at Hays Travel Hemel 🙂
We hope you have a lovely time in America with your friends 🛫
Thanks
Keesha
Top rate!
Top rate!
We have used Karen before when she worked for Tui & found her time spent with us & assuring that we got the right holiday very good.
We will use them agaiin.
2026年6月11日
Hays Travel - Hemel Hempstead からの回答
Good Morning
Many Thanks for taking the time to leave a review. Thank you for booking with me again.
We hope you enjoy your holiday to Lanzarote.
Best Wishes
Karen
Stephen made the whole booking…
Stephen made the whole booking experience easy, searching for best deals and travel times. Great see.
2026年6月10日
Hays Travel - Hemel Hempstead からの回答
Good Morning
Many Thanks for taking the time to leave a review , We really do love each review that is left.
We hope you enjoy your trip to the Netherlands.
Best Wishes
Steve
Very knowledgeable of area where we…
Very knowledgeable of area where we booked/friendly staff
2026年6月13日
Hays Travel - Hemel Hempstead からの回答
Thank you very much for your kind review. It was my pleasure to help you find your holiday.
Kindest Regards
Danielle
Sally Hurley is amazing
Sally Hurley is amazing. Great customer service. I am really happy with the outcome. Thanks!
2026年6月10日
Hays Travel - Hemel Hempstead からの回答
Ah that's really lovely.
Enjoy your time in the UK
Best Wishes
Sally
Ive used quiet a few times,and service…
Ive used quiet a few times,and service is excellant the chap who organised me trip always goes the extra mile, excellent management skills.
2026年6月9日
Hays Travel - Hemel Hempstead からの回答
Thank you so much for your kind words.Always a pleasure to help you with your holidays. Regards Steve
Really nice staff very helpful with our…
Really nice staff very helpful with our holiday booking
2026年6月7日
Hays Travel - Hemel Hempstead からの回答
Thank you for your very kind comments.You certainly have a lovely trip to look forward to.
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