Maria the manager helped me book a very big special holiday for 8 family members She was very helpful and researched a couple of holidays Then finally booked one for me and was very meticulous a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Nick was patient and extremely helpful. Booking hotels,flights and transfers. Not rushing and listening to all our requests No matter what. Well done
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Excellent service. The agent listened to what we had to say about our request for the holiday. She searched her system and gave us various options. She was patient and readily answered our questions.... もっと見る
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It was so easy working with Cas when talking about our holiday with friends she went through loads of different hotels and holidays till we found 3 to choose from & show our friends we had no trouble... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Hempstead Valley Shopping Centre, Unit 39, ME7 3PD, Hempstead Valley, 英国
- 01634914113
4.9
優良
1395件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff member I spoke excellent
The staff member I spoke to was able to answer my questions and found out all the info we needed. Very pleasant and courteous. Everything covered well by Hays Travel
2026年7月21日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team member was able to answer all your questions and provide such pleasant and courteous service. We appreciate your kind words. We hope you have a lovely holiday :)- Charlotte
Many thanks for Fleur for assisting us…
Many thanks for Fleur for assisting us finding a good deal for my/our get away birthday holiday. Fleur is friendly, she’s always smile and accommodating. Hays is well recommended.
2026年7月26日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that Fleur was so helpful and friendly in assisting you with your birthday getaway. We truly appreciate your kind words. We hope you have a lovely holiday :) - Charlotte
St George’s day cruise on the Britannia to norway
Spoke fleur very informative easy to book first trip on a cruise to Norway next year cant wait
2026年7月18日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your wonderful review! We are delighted to hear that you found the booking process easy and informative for your upcoming Norway cruise. We hope you have an absolutely fantastic trip! - Charlotte
Staff were extremely helpful and…
Staff were extremely helpful and friendly. Will definitely be using Hays travel in future
2026年7月22日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your wonderful feedback! We are so pleased to hear that our staff were extremely helpful and friendly, and we look forward to assisting you with your future travel plans.
We hope you have a lovely holiday - Caz :)
Staff was so helpful everything went…
Staff was so helpful everything went very smoothly ✈️⛱️😃
2026年7月17日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your wonderful 5-star review! We are so pleased to hear that our staff were helpful and that everything went smoothly for you.
We hope you have a lovely holiday - Caz :)
Emma at Hempstead Valley was…
Emma at Hempstead Valley was informative, patient, knowledgable and very helpful to make our holiday booking easier.
2026年7月24日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that your experience was made easier and more enjoyable.
We hope you have a lovely holiday - Caz :)
Always happy & always very helpful…
Always happy & always very helpful &they always got time you never feel rushed especially when customers like me are undecisive
2026年7月16日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you always feel happy and well-assisted, and that you never feel rushed, even when making decisions.
We hope you have a lovely holiday - Caz :)
Superb advice
Superb advice, very friendly engaging staff, made booking my cruise effortless and saved me money based on an online quote
2026年7月14日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that Emma provided superb advice and made your cruise booking effortless. It's fantastic that we could also help you save money. We hope you have a lovely holiday - Caz :)
Booking our first ever cruis
I was made to feel at ease, very helpful from start to finish, never felt pressured into any decision, took time to explain things and very knowledgeable.
2026年7月14日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that you felt at ease and that Nic was helpful and knowledgeable throughout your experience. We appreciate your kind words. We hope you have a lovely holiday - Caz :)
We were seen promptly by a very helpful…
We were seen promptly by a very helpful assistant. We explained exactly what we wanted and were delighted with the efficient and professional way our queries were dealt with and our tickets booked.
2026年7月11日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful review! We are so pleased to hear that Katy provided you with such efficient and professional service. We appreciate your kind words. We hope you have a lovely holiday :) - Charlotte
Hays Travel - Hempstead Valley からの回答
Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that Teresa provided fantastic service. We hope you have a lovely holiday - Caz :)
Fast
Fast, detailed and just what we required. The young lady gave detailed information on the hotel and location.
2026年7月16日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided you with such detailed and helpful information about your hotel and its location. We hope you have a fantastic trip!
We hope you have a lovely holiday! :) - Sophia
Friendly and helpful
Friendly, happy and helpful, no rushing and plenty of explaining. A very enjoyable way to book a holiday. Would recommend to anyone. First class all round.
2026年7月15日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed the booking process and found our team friendly and helpful. We appreciate your recommendation. We hope you have a lovely holiday :) - Charlotte
Helpful
As usual all staff are happy to help, good knowledge of resorts, we never go anywhere else.
2026年7月7日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team's knowledge and helpfulness are appreciated. We look forward to assisting you with your future travels! We hope you have a lovely holiday :) - Charlotte
Rosie our consultant at Hempstead…
Rosie our consultant at Hempstead Valley is very knowledgeable and helpful this is our 6th booking with Rosie @ hays travel she always has time to look at all the available options
2026年7月13日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful review! We are so pleased to hear that you consistently have such a positive experience. It's great to know that Rosie always takes the time to explore all available options for your bookings. We appreciate your continued loyalty! We hope you have a lovely holiday :) - Charlotte
Friendly and helpful staff as always
Friendly and helpful staff as always
Sorted our holiday very easily and thouroghly
2026年7月13日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and helpful in sorting out your holiday easily and thoroughly. We appreciate you choosing us!
We hope you have a lovely holiday! :) - Sophia
Attention to detail
2026年7月12日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience with us.
We hope you have a lovely holiday! :) - Sophia
Lovely, helpful staff
This is our second holiday booking with Hays at the Hempstead Valley Shopping centre. I have also discussed holiday options via email and over the phone and every time my interactions are good. The team are polite and friendly with good knowledge and helpful in lots of ways. We were guided very clearly through the process and got a fairly last minute holiday booked well. Very happy and will use again in the future.
2026年7月11日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear about your positive experiences with us, and we're delighted we could help you book your last-minute holiday so smoothly. We look forward to assisting you again in the future! Have a lovely holiday - Caz :)
I was having trouble booking my flight…
I was having trouble booking my flight with Ryanair. The lady who sorted it out for me was very helpful & removed the stress of me trying to book it myself.
2026年7月11日
Hays Travel - Hempstead Valley からの回答
We're so pleased to hear that our team was able to assist you with your flight booking and alleviate the stress you were experiencing. Thank you for sharing your positive experience! We hope you have a great holiday - Caz :)
Friendly very knowledgeable about the…
Friendly very knowledgeable about the resort we are going to. Great customer service would highly recommend Hays travel to friends and family.
2026年7月9日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and found our team knowledgeable. We truly appreciate your recommendation!
We hope you have a wonderful holiday :-) Maria
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