Our personal concerns were well noted and the lady who looked after us was very experienced, patient and understanding. We will never book online again after going into store, well done Hays Travel.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Maria the manager helped me book a very big special holiday for 8 family members She was very helpful and researched a couple of holidays Then finally booked one for me and was very meticulous a... もっと見る
企業が回答しました
Felt very comfortable booking with Hays have used before allways get Terry good service nothing is to much trouble Use them all the time
Nick was patient and extremely helpful. Booking hotels,flights and transfers. Not rushing and listening to all our requests No matter what. Well done
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Hempstead Valley Shopping Centre, Unit 39, ME7 3PD, Hempstead Valley, 英国
- 01634914113
4.9
優良
1395件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely, helpful staff
This is our second holiday booking with Hays at the Hempstead Valley Shopping centre. I have also discussed holiday options via email and over the phone and every time my interactions are good. The team are polite and friendly with good knowledge and helpful in lots of ways. We were guided very clearly through the process and got a fairly last minute holiday booked well. Very happy and will use again in the future.
2026年7月11日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear about your positive experiences with us, and we're delighted we could help you book your last-minute holiday so smoothly. We look forward to assisting you again in the future! Have a lovely holiday - Caz :)
I was having trouble booking my flight…
I was having trouble booking my flight with Ryanair. The lady who sorted it out for me was very helpful & removed the stress of me trying to book it myself.
2026年7月11日
Hays Travel - Hempstead Valley からの回答
We're so pleased to hear that our team was able to assist you with your flight booking and alleviate the stress you were experiencing. Thank you for sharing your positive experience! We hope you have a great holiday - Caz :)
Friendly very knowledgeable about the…
Friendly very knowledgeable about the resort we are going to. Great customer service would highly recommend Hays travel to friends and family.
2026年7月9日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and found our team knowledgeable. We truly appreciate your recommendation!
We hope you have a wonderful holiday :-) Maria
Rosie
Rosie! Really cheerful, knowledgeable, helpful and fun! Gave good advice and honest thoughts!
2026年7月10日
Hays Travel - Hempstead Valley からの回答
We are so pleased to hear that our team member was cheerful, knowledgeable, and helpful, and that you appreciated their advice and honest thoughts. Thank you for your kind words!
We hope you have a wonderful holiday :-) Maria
The staff where so professional
The staff where so professional. Very polite and got me everything I wanted in a holiday and more. Will definitely go back to Hays travel to book again . Everything was so easy
2026年7月10日
Hays Travel - Hempstead Valley からの回答
Thank you for your fantastic review! We are so pleased to hear that our team was professional and helpful, and that we could exceed your expectations for your holiday. We look forward to assisting you again soon!
We hope you have a wonderful holiday :-) Maria
Emma was very professional
Emma was very professional, while being friendly and easy to talk to. Extremely helpful, flexible and very good at her job.
A most pleasurable experience.
2026年7月10日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a pleasurable experience and found our colleague to be professional, friendly, and helpful.
We hope you have a wonderful holiday :-) Maria
Caz was very professional and made the…
Caz was very professional and made the booking experience a pleasure. We told her what we wanted and she knew exactly where to look. All sorted quickly and stress free.
2026年7月7日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful review! We are so pleased to hear that your booking experience was a pleasure and that everything was sorted quickly and stress-free by Caz. - We hope you have a lovely holiday - Emma
Sophia was amazing
Sophia our travel agent was amazing was so helpful in guiding us through the process, as well as being polite and friendly. She even got us discount due to the football special which as holiday costs are going up really helped. Would definitely recommend the service from Sophia.
2026年7月6日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your wonderful review! We are so pleased to hear that Sophia provided such helpful and friendly service, and that the discount was a great help. We truly appreciate your recommendation. We hope you have a lovely holiday :) - Charlotte
Amazing staff
Amazing staff, really kind and helpful.
Helped us find a lovely holiday and we are so grateful
2026年7月5日
Hays Travel - Hempstead Valley からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that our team was able to help you find the perfect holiday. We truly appreciate your kind words.
Have a lovely holiday! :) - Sophia
Polite, friendly, efficient service.
My wife and I were served by Joanne of Hays Travel (Hempstead Valley).
She was polite, friendly and efficient.
2026年7月2日
Hays Travel - Hempstead Valley からの回答
We are so pleased to hear about your positive experience! Thank you for taking the time to share your kind words about Jo's excellent service. We hope you have a lovely holiday :) - Charlotte
Helpful professional and knowledgeable…
Helpful professional and knowledgeable sales assistant
2026年6月25日
Hays Travel - Hempstead Valley からの回答
Thank you for your kind words. We are so pleased you had a positive experience with our sales assistant. We hope you have a lovely holiday :) - Charlotte
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our agent was pleasant, helpful, and knowledgeable while booking your cruise.
We hope you have a fantastic time on your trip! :) - Sophia
I very happy with the staff there I…
I very happy with the staff there I always get a good service .I been going to hays travel for years.
2026年7月1日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear you consistently receive good service and appreciate your loyalty over the years.
We hope you have a lovely holiday! :) - Sophia
Very helpful
Very helpful, informative, friendly and helped us through the process having not travelled for a while. I do like to speak with a human rather than book online .
2026年6月30日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased we could assist you with your booking and make the process easy and enjoyable. We hope you have a fantastic trip! - Caz :)
Hays Travel - Hempstead Valley からの回答
We appreciate your kind words and 5-star rating. We are so pleased we could assist you.
We hope you have a lovely holiday :) - Jo
Very good experience with pleasent
Very good experience with pleasent, helpful and cheerful member of staff. Not really sure of what we wanted or options available but cruise identified and booked in no time. All in all - excellent and thank you
2026年6月30日
Hays Travel - Hempstead Valley からの回答
We appreciate your kind words and 5-star rating. We are so pleased we could assist you.
We hope you have a lovely holiday :) - Jo
Sophia was exceptional on every aspect…
Sophia was exceptional on every aspect of our holiday booking. She was efficient, professional, friendly, extremely knowledgeable and courteous. We could not have asked for a better experience.
2026年6月29日
Hays Travel - Hempstead Valley からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive and seamless experience with your holiday booking and Sophia. - We hope you have a lovely time - Caz :)
Super helpful
2026年6月25日
Hays Travel - Hempstead Valley からの回答
We appreciate your kind words and 5-star rating. We are so pleased we could assist you.
We hope you have a lovely holiday :) - Charlotte
Welcoming store
. A warm welcome every time you walk into the store from all the staff.
. Always happy to answer any queries we may have.
. Knowledgable and able to guide us through the process.
.Very good service given all round .
2026年6月17日
Hays Travel - Hempstead Valley からの回答
We are so pleased to hear you consistently receive a warm welcome and excellent service from our team. Thank you for your kind words. We hoe you have a lovely holiday - Caz :)
Hays Travel - Hempstead Valley からの回答
We appreciate your kind words and 5-star rating. We are so pleased we could assist you.
We hope you have a lovely holiday :) - Charlotte
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。