The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... もっと見る
企業が回答しました
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
企業が回答しました
Lynne gave plenty of helpful advice about sights and accommodation,some from personal experience. She was very helpful to narrow down our choice of place and hotel. Also travel arrangements including... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
23 The Avenue, G77 6EY, Newton Mearns, 英国
- 01413197965
4.9
優良
802件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Erin at Hays Travel
Erin was very friendly and helpful when booking the holiday we wanted.
2025年12月23日
Hays Travel - Newton Mearns からの回答
Thank you for your kind comments
Hays Travel - Newton Mearns からの回答
Thank you for the kind comments on the service received in-store
Great friendly helpful staff.
2025年12月20日
Hays Travel - Newton Mearns からの回答
Thank you for your kind comments
Staff are very attentive nothing is a…
Staff are very attentive nothing is a problem to them, very pleased
2025年12月18日
Hays Travel - Newton Mearns からの回答
Thank you so much for the kind comments on the service received in-store.
Very Good Service at Hays Travel!
Once again the staff at Hays Travel in Newton Mearns were extremely helpful. Another holiday in the bag and a new Hays Travel currency card into the bargain!10/10.
2025年12月16日
Hays Travel - Newton Mearns からの回答
We're happy to hear that our team was so helpful in planning your holiday. We appreciate your perfect rating.
Excellent service Nothing was too much trouble
Excellent service
Will definitely use them again
2025年12月9日
Hays Travel - Newton Mearns からの回答
Thank you for the kind comment on the service received in-store.
Hays Travel - Newton Mearns からの回答
Thank you so much for the kind comments on the service received in store.
Fast and easy.
2025年12月7日
Hays Travel - Newton Mearns からの回答
Thank you for the kind comments regarding the service received in-store
Happy holidays!
Both staff members were especially helpful in branch. It was an enjoyable and exciting booking experience. Looking forward to our 2026 holiday!
2025年11月24日
Hays Travel - Newton Mearns からの回答
Thank you very much for your lovely feedback, it's very much appreciated.
Hays Travel - Newton Mearns からの回答
Thank you very much for your lovely feedback, it's very much appreciated.
Faith at newton mearns branch was…
Faith at newton mearns branch was excellent booking our holiday. Explained everything we needed to know. Extremely friendly. 2nd time booking with Hays and will be in future.
2025年12月7日
Hays Travel - Newton Mearns からの回答
Thank you so much for the kind comments on the service received in-store from Faith.
Excellent help in making our booking
Excellent help in making our booking. Ample time taken to check the most advantageous route and timings.
2025年12月3日
Hays Travel - Newton Mearns からの回答
Thank you very much for your lovely feedback, it's very much appreciated.
Great customer service - went above & beyondd!
Mark is very personable with a wealth of knowledge and great attention to detail.
Made the booking a pleasant experience.
2025年11月25日
Hays Travel - Newton Mearns からの回答
Thank you very much for your lovely feedback, it's very much appreciated.
Excellent service initially from Erin…
Excellent service initially from Erin and then yesterday from Mark the manager. We have booked several holidays with you and shall continue to so do
Pleased with our holiday arrangements and also the fact that Mark is happy to print out our boarding passes and give me paper documents as I much prefer documents that way. We shall of course be checking the exchange rates before we go and I remain positive that Hay's rates will beat anyone else!! Very efficient service and our apartment seems to have all we require for an excellent Spanish holiday. Now just waiting to be contacted by Mark to let me know all documents are either printed for us or are already printed. First class.
2025年12月1日
Hays Travel - Newton Mearns からの回答
Thank you for your kinds comments on the service received from both Erin and Mark in-store.
Great experience
I felt that we got very good attention from the staff who took all our requests on board and gave us all the time we needed to get the dates and location we wanted. It was a very positive experience
2025年11月29日
Hays Travel - Newton Mearns からの回答
Thank you for taking the time to review the service received in-store from Faith.
Excellent service again from Lynn
Excellent service again from Lynn. A credit to Hays.
Got our cruise booked and was very knowledgable with flights and pre cruise hotel.
Will definitely use Hays and Newton Mearns branch again
2025年11月25日
Hays Travel - Newton Mearns からの回答
Thank you very much for your lovely feedback.
We were bing served by a trainee
We were bing served by a trainee, which made the process pretty slow, but Mark stepped in to help and gave her lots of support, and was very experienced.
2025年11月12日
Hays Travel - Newton Mearns からの回答
Thank you very much for your feedback, it's very much appreciated.
Hays Travel - Newton Mearns からの回答
Thank you for the kind comments on the service received when in store.
Hays Travel - Newton Mearns からの回答
Thank you for the kind comments on the service received.
Answered all questions nicely and…
Answered all questions nicely and completed the holiday booking we asked for to our request.
2025年10月28日
Hays Travel - Newton Mearns からの回答
Thank you so much for your lovely feedback, it's very much appreciated.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。