Excellent service has always, the staff are really helpful. Couldn’t ask for more. Always contacted two weeks before our holiday, print of our paperwork so really happy. Until the next time thank you... もっと見る
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Brandon at Hays northfield branch ,yet again went out of his way to spend time looking for the right holiday for us because I have some mobility difficulties, and he yet again found us the perfect ho... もっと見る
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I wanted to go on safari but wasn’t quite sure on how to go around booking it. Contacted Hays to get some different options, Megan was amazing and helped me book my dream holiday!! She gave me so many... もっと見る
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Trenaye is always friendly and efficient, so makes the whole process so easy. We booked a holiday to Lanzarote in Jan 27, and she is investigating various cruise options either around the UK, or Norwa... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
5 Church Road, B31 2JZ, Northfield, 英国
- 01213146247
4.9
優良
1717件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Northfield Branch
We use Northfield Branch for all our holiday bookings.
The staff are all great and efficient. Recommend
2026年5月14日
Hays Travel - Northfield からの回答
Lin,
We truly appreciate your kind words. We are so happy our team provides great service.
Kind Regards
Hays Travel Northfield
Hays Northfield where the most amazing…
Hays Northfield where the most amazing team advisement on any think that I needed answered all my questions very thorough made me feel so comfortable. I would definitely be booking all my holidays through them.
Brandon was amazing so kind thank you team your all amazing 👏
2026年5月13日
Hays Travel - Northfield からの回答
Louise,
We're happy to hear that our team's advice and thoroughness made you feel comfortable. It's wonderful you'd book future holidays with us. We appreciate your kind words and recognition of our team's efforts!
Kind Regards
Emma
Hays Travel - Northfield からの回答
Peter Boyce,
We appreciate you sharing your experience! We are so glad you received excellent service from our friendly and knowledgeable staff.
Emma
100% Reliable & supportive service
The staff are supportive to everyone with different needs. The booking process was 100% spot on. No stress of checking in everything is done for you in the Hays Travel & printed out (transfers, check-in, hotel vouchers, etc).
2026年5月4日
Hays Travel - Northfield からの回答
Thank you Jehan
We're happy to hear that our team was supportive and met your needs. It's great to know the booking process was seamless and stress-free for you.
Kind Regards
Hays Travel Northfield
Hays Travel - Northfield からの回答
Thank you for leaving such a lovely review Errol, I was so glad we found a flight with good times to help you visit home! I look forward to helping with more itineraries in future.
Many thanks
Brandon
Excellent service
Excellent service. Don’t usually book through a travel agent and I was very impressed by how helpful and efficient it was. The agent understood my needs and researched well to get me the holiday I wanted.
2026年5月10日
Hays Travel - Northfield からの回答
Thank you for such a lovely review Elaine, it was my pleasure to help you find a great holiday, so glad we managed to find something suitable. Hopefully we will be able to help you again in future.
Many thanks
Brandon
Hays Travel - Northfield からの回答
Richard,
We're glad you had an outstanding experience with Trenaye. Looking forward to helping with more holidays in future.
Kind Regards
Hays Travel Northfield
Good experience always helpful n answer…
Good experience always helpful n answer our queries always like to book with them
2026年5月6日
Hays Travel - Northfield からの回答
Thank you Pouruchisty
We appreciate you taking the time to share your experience. We are so happy to hear that our team is helpful and answers your questions, we look forward to helping with more holidays.
Kind Regards
Hays Travel Northfield
Brandon booked us another holiday and…
Brandon booked us another holiday and he was brilliant as always .
2026年5月8日
Hays Travel - Northfield からの回答
Thank you for leaving a 5star review both. It's always my pleasure to help with your bookings. Looking forward to helping with many more in future!
Many thanks
Brandon
Knowledgeable staff, excellent experience
Knowledgeable staff. Very friendly.
Gave me all the information I required without pushing me to make a decision.
I was greeted with a smile and friendly hello from all the staff as I entered the shop.
2026年4月29日
Hays Travel - Northfield からの回答
Thank you for leaving such kind comments Sandra
We appreciate you taking the time to share your experience. We are happy to hear that our team was helpful and provided you with the information you needed in a friendly manner.
Kind Regards
Hays Travel Northfield
Hays Travel - Northfield からの回答
Thank you so much for leaving a 5 star review Sue!
We appreciate you taking the time to leave us such great comments. We are so glad our team was helpful and informative.
Kind Regards
Hays Travel Northfield
Suzanne was so helpful & kind sorting…
Suzanne was so helpful & kind sorting out a holiday for two Merry Widows.we look forward to booking with you again
2026年5月7日
Hays Travel - Northfield からの回答
Thank you so much for this great review Joan
We are so happy to hear that you found Suzanne helpful while booking your holiday. We look forward to assisting you again in the future with many more holidays.
Kind Regards
Hays Travel Northfield
Staff are very helpful and took their time to find a nice place within my budget
I came into store yesterday and Emma was very helpful when looking for a last minute getaway with 4/5 different options she was very knowledgeable on different countrys and she took her time to find out the transfer times.
When i called back to book Megan did this with me over the phone.
The following day I needed to book seats together as my partner is scared to fly and lisa helped sort this over the phone and was done promptly.
Thank you ladies you were all very helpful.
2026年5月7日
Hays Travel - Northfield からの回答
Thank you Suzanne for such a kind review.
We appreciate you sharing your experience. We're happy to hear that you found the team knowledgeable and helpful when booking your getaway and sorting your seating arrangements. Thank you for your positive feedback!
Kind Regards
Hays Travel Northfield
Staff going the extra mile to get us…
Staff going the extra mile to get us what we wanted. All very pleasant. Offered tea or coffee. Great team.
2026年4月29日
Hays Travel - Northfield からの回答
Thank you for taking some time to leave a great review Ian
We're happy to hear that our team provided excellent service and met your needs. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Kind Regards
Hays Travel Northfield
Can't remember her name but she was…
Can't remember her name but she was very helpful done a brilliant job booking the two holidays benedorm and fuerteventura in June done a great job happy days
2026年5月6日
Hays Travel - Northfield からの回答
Thank you for such a great review Graham
We're so happy to hear that you found our service helpful! We appreciate you taking the time to share your positive experience booking your holidays.
Kind Regards
Hays Travel Northfield
Always friendly and helpful and nothing…
Always friendly and helpful and nothing is too much trouble for the hay’s in Northfield
2026年5月4日
Hays Travel - Northfield からの回答
Thank you, Denise, for the lovely review. It is a pleasure to help you with your holidays.
We look forward to helping you again in the future.
Kind regards
Hays Travel Northfield
Helpful and giving time to the children…
Helpful and giving time to the children during the booking.
2026年5月1日
Hays Travel - Northfield からの回答
Thank you Mrs Hughes for your lovely review, we much appreciate the feedback and very happy that we were able to get you booked and look forward to serving you again in the future :)
Many Thanks
Harry from Hays Travel Northfield
Fantastic communication and support…
Fantastic communication and support with booking our holiday - thanks Megan for making the whole booking process effortless! 😀
2026年4月30日
Hays Travel - Northfield からの回答
Thank you Mrs Walshe for taking the time to leave us a such a positive review we much appreciate it and we are very happy you were happy with Megan's service and was able to get you booked.
Many Thanks
Hays Travel Northfield
megan dealt with our booking
megan dealt with our booking. She was so helpful, polite and explained everything which made us feel comfortable and excited about our 2027 holiday to greece .
2026年5月1日
Hays Travel - Northfield からの回答
Thank you Mrs Hill, for taking the time to leave Megan such a lovely positive review we really appreciate the feedback and look forward to serving you again in the future.
Many Thanks
Hays Travel Northfield
Megan was friendly & professional
Megan was friendly, professional and informative, finding and booking 2 great holidays for us
Thank you 🙏
2026年4月19日
Hays Travel - Northfield からの回答
Thank you Mrs Pickering for leaving Megan such a kind review we much appreciate the feedback and look forward to serving you again in the future.
Many Thanks Harry from
Hays Travel Northfield
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