Fiona was very helpful and patient, especially as we didn't know much about the cruise company we were booking. She also made us feel comfortable if we needed to come back with any queries.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Michelle was very helpful, chased down answers to all our questions and booked our cruise exactly as we wanted. Much nicer to deal with a real person rather than IT!
企業が回答しました
Stephanie was cheerful, welcoming, patient and incredibly knowledgeable. She managed to secure us a cabin in a location we favoured on our preferred Cunard cruise. Overall it was an enjoyable experi... もっと見る
企業が回答しました
We dealt with Fiona and found her first class in her work and very helpful. Nothing was too much trouble and booking the holiday was most enjoyable. She has great knowledge and answered all our querie... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
47 Hyde Road, TQ4 5BP, Paignton, 英国
- 01803 552755
4.9
優良
621件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service, went above and beyond, The only downfall was unfortunately my plane was half an hour late leaving Heathrow which affected my connecting flights, so was quite stressful . But the travel company were great.
2026年2月27日
Hays Travel - Paignton からの回答
We're happy to hear that you received excellent service! We regret that the flight delay caused stress with your connections, and we appreciate your positive feedback.
Kind regards
Michelle
Hays Travel
Pontefract
Hays Travel - Paignton からの回答
We appreciate you taking the time to share your thoughts, and we are so happy to have provided such great service! Thank you very much - Steph :)
Always helpful with every Holiday I…
Always helpful with every Holiday I book with for the past year's.... Fiona is always helpful too
2026年3月13日
Hays Travel - Paignton からの回答
Stephen,
We appreciate your continued bookings with us over the years. Always a pleasure to help you with all your arrangements.
Fiona
paignton, Hays Travel
Hays Travel - Paignton からの回答
Thank you for your lovely comments, were sure you will have a lovely holiday.
Kind regards,
Team Paignton
Fantastic service fast and efficient…
Fantastic service fast and efficient from Fiona at Paignton branch.
Always the case.
2026年3月6日
Hays Travel - Paignton からの回答
Thank you for your lovely comments, it's always a pleasure helping you with your holiday arrangements.
Best Wishes,
Fiona.
Very helpful staff who took time to…
Very helpful staff who took time to enable me to choose a holiday.
2026年2月26日
Hays Travel - Paignton からの回答
Thank you very much for your lovely 5 star review, its greatly appreciated. Kindest Regards Steph
Hays Travel - Paignton からの回答
Thank you very much for your kind review it's very much appreciated - Georgie :)
Georgina at Hays Paignton was…
Georgina at Hays Paignton was absolutely awesome 👌
She had such a hard challenge finding us a perfect holiday we were so grateful.
I would give Georgina 20 🌟
Sheila and Bob Bushell xx
2026年2月28日
Hays Travel - Paignton からの回答
Oh this has made my Monday morning! Thank you so much for your kind review it's very much appreciated - Georgina :)
Staff helpful and patient
Staff helpful and patient . I gave them a very vague ask and they responded promptly.
We've booked a 5* holiday without a 5* price
2026年2月26日
Hays Travel - Paignton からの回答
Thank you so much for your kind review! Not long to wait now - Georgie :)
Excellent service from Georgina
Excellent service from Georgina, who took the time to ensure the short break to Amsterdam was exactly what we wanted.
Will certainly be looking to use Hays Travel again!
2026年2月26日
Hays Travel - Paignton からの回答
Thank you very much for your kind review. We're happy to hear that you received excellent service and that we met your needs for your trip! - Georgina :)
Steph gave us all the time we needed …
Steph gave us all the time we needed and that involved different companies.
Staff there are always very helpful.
2026年2月24日
Hays Travel - Paignton からの回答
Thank you very much for your review, it is always our pleasure to help you with your travel plans. Many thanks again
Steph
As usual booking with Hays Travel is a…
As usual booking with Hays Travel is a delight. Nothing is too much trouble and all our questions were answered for our next cruise.
2026年2月25日
Hays Travel - Paignton からの回答
We are delighted to hear that booking your cruise with us was such a positive experience. Thank you for your kind words; we appreciate your feedback - Fiona :)
Fiona was so helpful
Fiona was so helpful, a very good experiance, will be using them always now.
2026年2月17日
Hays Travel - Paignton からの回答
We are so happy to hear that you found the experience very good and helpful! Thank you for your kind comments; we appreciate your booking.
Fiona :)
Very helpful
2026年2月7日
Hays Travel - Paignton からの回答
Thank you very much for your kind review! - Fiona :)
Grand Tour of South America for a solo traveller
Helpful, friendly personal service. I had been looking online for a trip to South America and had become overwhelmed with all the different options. I decided to go into Hays Travel and speak to an expert on options for a solo traveller to experience a grand tour in the best way for me. It was great to be able to bring brochures home and compare different travel companies to help me decide which one to choose, I now feel very confident that my choice of a 22 day Grand Tour of South America with Titan ticks all the boxes. Thanks to Michelle in Paignton for her help.
2026年1月21日
Hays Travel - Paignton からの回答
Thank you so much for your lovely comments, I'm sure you will have the most amazing holiday.
Kindest Regards,
Michelle.
Excellent Personal Service
Steph at the Paignton branch always goes over and above to meet our needs. She has a bubbly personality and always makes you feel special.
2026年2月6日
Hays Travel - Paignton からの回答
Thank you so much for such a lovely review Elaine, it is always my pleasure to help you with your holiday plans and was lovely to see you. Thank you again, Kindest regards Steph x
Hays Travel - Paignton からの回答
We appreciate you taking the time to leave us such a fantastic review! - Megan :)
Hays Travel - Paignton からの回答
Thank you so much for your kind review! It's very appreciated, Lynnette
Steph was so very friendly and helpful
Steph was so very friendly and helpful, just made the whole process easy for us
2026年2月1日
Hays Travel - Paignton からの回答
We are so happy to hear that the process was easy for you. Thank you for your kind words and feedback - Steph :)
Feel welcomed
I used the Paignton shop of all my travel needs and made to really feel welcomed by all the staff
2026年2月1日
Hays Travel - Paignton からの回答
We appreciate your kind words! We're so happy to hear that you felt welcomed by our team and that we could assist with your travel needs - Fiona :)
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