Fiona was very helpful and patient, especially as we didn't know much about the cruise company we were booking. She also made us feel comfortable if we needed to come back with any queries.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Michelle was very helpful, chased down answers to all our questions and booked our cruise exactly as we wanted. Much nicer to deal with a real person rather than IT!
企業が回答しました
Stephanie was cheerful, welcoming, patient and incredibly knowledgeable. She managed to secure us a cabin in a location we favoured on our preferred Cunard cruise. Overall it was an enjoyable experi... もっと見る
企業が回答しました
We dealt with Fiona and found her first class in her work and very helpful. Nothing was too much trouble and booking the holiday was most enjoyable. She has great knowledge and answered all our querie... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
47 Hyde Road, TQ4 5BP, Paignton, 英国
- 01803 552755
4.9
優良
622件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Have been a customer of Hayes Travel…
Have been a customer of Hayes Travel for about 20 years, always give a great friendly, knowledgeable service.
2026年2月3日
Hays Travel - Paignton からの回答
Thank you for being a long-term customer. We are so glad to hear that you consistently receive a great, friendly, and knowledgeable service from our team - Steph :)
Hays Travel - Paignton からの回答
Many thanks for your kind comments, It was lovely to assist you with your holiday plans.
Stephanie in the Paignton branch was so…
Stephanie in the Paignton branch was so helpful and patient.
2026年2月3日
Hays Travel - Paignton からの回答
We appreciate you sharing your kind words; we are so happy to hear about the service you received during your booking experience - Steph :)
Excellent service ...been booking…
Excellent service ...been booking through them for years and always got good friendly and professional help
2026年1月31日
Hays Travel - Paignton からの回答
We are happy to hear that you consistently receive excellent, friendly, and professional assistance from our team. Thank you for your continued bookings, It's very appreciated - Lynnette :)
Excellent staff
Steph at the Paignton branch as been so helpful and understanding with my requests. She has gone above any standards you set the staff.
I will recommend any of the Paignton staff to family and friends for future holidays, thank you
2026年1月23日
Hays Travel - Paignton からの回答
We're happy to hear that we were so helpful and understanding with your requests. We appreciate your recommendation and are so glad we could provide excellent service! - Steph :)
Hays Travel - Paignton からの回答
We appreciate your positive feedback and are so happy you were pleased with our service. Thank you for booking with us - Steph :)
Holiday starts at Hayes
Always. A first class team. All very knowledgeable. Helpful. Polite all the team. Are like friends. Well done to the team at. Paignton.
2026年1月27日
Hays Travel - Paignton からの回答
Thank you so much for your kind review, we appreciate your kind words! - From all of us at Hays Travel Paignton :)
Friendly & well informed reps
friendly, well informed and patient help to finalise our holiday
2026年1月18日
Hays Travel - Paignton からの回答
We appreciate your kind words! We are so happy we could assist you in planning your holiday - Lynnette :)
Hays Travel - Paignton からの回答
We appreciate you taking the time to share your positive experience with the service you've received; we are so glad to hear it was excellent! - Georgie :)
Great service…
Great service from the knowledgeable team at Hays Travel Paignton as always. The perfect place to book a cruise.
2026年1月22日
Hays Travel - Paignton からの回答
We appreciate you booking your cruise with us. Thank you so much for your kind review - Steph & Georgie :)
Very helpful and explained everything…
Very helpful and explained everything very clearly to us.
2026年1月22日
Hays Travel - Paignton からの回答
Thank you for your lovely comments, I'm sure you will have a wonderful holiday.
Kind Regards,
Michelle.
Very friendly and approachable staff…
Very friendly and approachable staff member . Also, very knowledgeable and made the holiday booking process very straightforward.
2026年1月20日
Hays Travel - Paignton からの回答
Thank you for taking the time to leave us such a wonderful review! I'm so happy to hear that you found your booking experience straightforward - Georgie :)
Great team in Paignton they always find…
Great team in Paignton they always find us what we want very helpful
2026年1月20日
Hays Travel - Paignton からの回答
Hi, Shirley,
We appreciate your kind words! We are so happy to hear that our team is always helpful and finds what you want. Thank you for your review.
Fiona
Hays Travel
Megan organised our holiday she was…
Megan organised our holiday she was amazing and a credit to yourselves.
2026年1月18日
Hays Travel - Paignton からの回答
Hi Michelle,
We appreciate your kind words. We are so happy to hear that your holiday was well-organized. Thank you for taking the time to leave a review.
Megan
Hays Travel
Excellent service very helpful and…
Excellent service very helpful and friendly also informed me of special offer .
2026年1月17日
Hays Travel - Paignton からの回答
Timothy Carpenter,
We appreciate your feedback and are happy to hear that you found our service helpful, friendly, and informative regarding the special offer.
Best wishes,
Fiona
Friendly efficient and knowledgeable…
Friendly efficient and knowledgeable always with a smile
2026年1月16日
Hays Travel - Paignton からの回答
Thank you so much for your kind review! I am very glad we managed to get something booked for you - Georgie :)
We have booked several times with Hays…
We have booked several times with Hays travel & never disappointed the staff are very informative x know their stuff. Imogen was training & she explained everything as she went along. Booking was simple. Would definitely book again. Trish
2026年1月9日
Hays Travel - Paignton からの回答
Thank you so much for your kind review! It's very appreciated - Georgie :)
Successful booking
The agent was friendly, professional and very helpful and dealt with all aspects of our trip.
2026年1月8日
Hays Travel - Paignton からの回答
Thank you for your kind review. We appreciate you sharing your experience. Not long to wait now - Georgie :)
Help booking a holiday
We went to book a holiday with Shearings. Meghan was so kind and patient with us (2 x 70+ couples).
She spoke to the company as we had 3 holidays we were interested in , she got prices and pick up points for us. Meghan couldn't have been kinder. Thank you so much.
2026年1月7日
Hays Travel - Paignton からの回答
Thank you for your kind review! I am so glad we were able to get that one booked for you, hope you have a lovely time away! :) - Megan
Hays Travel - Paignton からの回答
Always a pleasure, hope you have a lovely time :) Fiona
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