Booked my latest Princess Cruise to the Caribbean through Hays Travel - Pontefract, they went a long way to get me exactly what I wanted. A real team effort, everyone who helped me in store did t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Absolutely brilliant service from start to finish. We changed our plans a few times and caused plenty of messing about, but Emily was incredibly patient, helpful and professional throughout. Nothing w... もっと見る
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Katie was very helpful and found us a great deal for a quick last minute break away for some winter sun. She processed our booking quickly and efficiently. What a great team you have in Pontefract... もっと見る
Both people we dealt with on consecutive days were very helpful and pleasant. On our second visit to make the actual booking they price matched with the online price we had found. It was really good t... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 14, 20 Salter Row, WF8 1BA, Pontefract, 英国
- 01977 879544
4.9
優良
1764件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly and courteous.
Very friendly and courteous.
I always book with Hays of Pontefract.
2026年9月3日
First class service
Fantastic service as always would not go anywhere else to book an holiday, the girls in the Pontefract office are always so helpful
2026年9月4日
Kate.
We dealt with Kate. In the Pontefract office, and she was Stellar, very helpful and got us the deal we were looking for.
2026年9月4日
Efficient service with a smile
Katie was very helpful and found us a great deal for a quick last minute break away for some winter sun.
She processed our booking quickly and efficiently.
What a great team you have in Pontefract Store
2026年9月4日
As always the staff are very friendly…
As always the staff are very friendly and have good knowledge of the hotels and area abroad. Nothing is too much trouble and money is always available to buy or put onto Hays travel card.
2026年9月3日
Fantastic service once again staff so…
Fantastic service once again staff so nice and very friendly
2026年9月3日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very nice people,taking the time to…
Very nice people,taking the time to make sure they give us the best deal and all the details we need to know.
It’s the only travel agency I use when I want to go on holidays.
All the staff is amazing.
Thank you 🙏🏻
2026年8月26日
Hays Travel - Pontefract からの回答
Ana Resende,
Thank you for your wonderful review! We are so pleased to hear that you consistently find our team amazing and that we can help you with your holiday plans. We truly appreciate your kind words.
Kind Regards
Mia
Hays Travel - Pontefract からの回答
Thank you so much for your kind feedback. We are delighted to hear that you found our service efficient and supportive. We truly appreciate your comments- Mia Assistant manager :)
Excellent service
Excellent service.
Joanne at the Pontefract branch went over and beyond to help us choose our latest holiday.
Thankyou
2026年8月30日
Hays Travel - Pontefract からの回答
Margaret,
Thank you so much for your wonderful 5-star review! We are delighted to hear that Joanne at our Pontefract branch went above and beyond to help you choose your latest holiday. We appreciate your kind words!
Kind Regards
Alison
Hays Travel Pontefract
First rate service answered all my…
First rate service answered all my questions and sorted out the holiday I wanted
2026年8月30日
Hays Travel - Pontefract からの回答
Mr Paul Clague,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to answer all your questions and help you sort out the holiday you wanted.
Kind Regards
Alison
Hays Travel Pontefract
Joanne lovley lady got me sorted with a…
Joanne lovley lady got me sorted with a holiday in 30mins. She knew exactly what I wanted.
Thanks again hun x
2026年8月30日
Hays Travel - Pontefract からの回答
Amanda,
Thank you so much for your wonderful 5-star review! We are delighted to hear that Joanne was able to sort out your holiday so quickly and knew exactly what you wanted. We appreciate your kind words!
Kind Regards
Hays Travel Pontefract
Ali was wonderful she made the process…
Ali was wonderful she made the process of booking our holiday so easy and exceeded my expectations.
2026年8月21日
Hays Travel - Pontefract からの回答
Richard,
Thank you so much for your wonderful review! We are delighted to hear that Ali made the process of booking your holiday so easy and exceeded your expectations. We appreciate your kind words!
Kind Regards
Alison
Hays Travel Pontefract
taking time to find best deal
2026年8月22日
Hays Travel - Pontefract からの回答
Angela,
We appreciate you taking the time to explore your options. We hope you find what you're looking for.
Kind Regards
Alison
Hays Travel Pontefract
Joanne very helpful in getting a great…
Joanne very helpful in getting a great deal for me
2026年8月29日
Hays Travel - Pontefract からの回答
David ,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience.
Kind Regards
Alison
Hays Travel Pontefract
Hays Travel - Pontefract からの回答
JC,
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our service to be friendly and helpful.
Kind Regards
Alison
Hays Travel Pontefract
An Amazig Shop,And All Of The Staff Are…
An Amazing Shop,And All Of The Staff Are Amazing Especially Alison,she keeps all the Cogs Turning
Thank You Hays,yet again on a good booking and seamless Help From Beginning To End
2026年8月21日
Hays Travel - Pontefract からの回答
Nicky dobson,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team consistently provides helpful and excellent service. We truly appreciate your kind words and loyalty.
Kind Regards
Alison
Hays Travel pontefract
Caribbean Princess Cruise Booking
Booked my latest Princess Cruise to the Caribbean through Hays Travel - Pontefract, they went a long way to get me exactly what I wanted.
A real team effort, everyone who helped me in store did their very best, and kept me updated with things as they arose.
I really can't fault the can do attitude of the staff at Hays Travel - Pontefract, i'd certainly recommend them.
2026年8月7日
Hays Travel - Pontefract からの回答
Col,
Thank you for so much your wonderful feedback! We are delighted to hear that our team went above and beyond to ensure you got exactly what you wanted for your cruise. We truly appreciate your kind words and recommendation.
Kind Regards
Ali
Hays Travel Pontefract
They made booking our first holiday in…
They made booking our first holiday in a long time easier than we imagined, amazing customer service was outstanding
2026年8月26日
Hays Travel - Pontefract からの回答
Julie,
We're so happy we could make booking your first holiday in a long time a smooth and enjoyable experience! We appreciate your kind words about our customer service.
Kind Regards
Alison
Hays Travel Pontefract
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