Booked my latest Princess Cruise to the Caribbean through Hays Travel - Pontefract, they went a long way to get me exactly what I wanted. A real team effort, everyone who helped me in store did t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Absolutely brilliant service from start to finish. We changed our plans a few times and caused plenty of messing about, but Emily was incredibly patient, helpful and professional throughout. Nothing w... もっと見る
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An Amazing Shop,And All Of The Staff Are Amazing Especially Alison,she keeps all the Cogs Turning Thank You Hays,yet again on a good booking and seamless Help From Beginning To End
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Both people we dealt with on consecutive days were very helpful and pleasant. On our second visit to make the actual booking they price matched with the online price we had found. It was really good t... もっと見る
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Unit 14, 20 Salter Row, WF8 1BA, Pontefract, 英国
- 01977 879544
4.9
優良
1757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We called to book a holiday and Allison…
We called to book a holiday and Allison went above and beyond to help us she’s a star
2026年7月24日
Hays Travel - Pontefract からの回答
Tony,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Alison provided such excellent service and went above and beyond to help you book your holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel Pontefract
Alison never fails to get us the best…
Alison never fails to get us the best deal and is a pleasure to go to Hayes travel Pontefract
2026年7月24日
Hays Travel - Pontefract からの回答
Michelle & Nick ,
Thank you so much for your kind words! I am delighted to hear that you consistently receive excellent service and great deals. We truly appreciate your positive feedback.
Kind Regards
Alison
Hays Travel Pontefract
alison was very friendly and she was…
alison was very friendly and she was very knowledgeable and fun to talk too
2026年7月8日
Hays Travel - Pontefract からの回答
Ralph,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was friendly, knowledgeable, and enjoyable to talk with. We truly appreciate your kind words.
Kind Regards
Ali
Hays Travel Pontefract
Hays Travel - Pontefract からの回答
carol ,
Thank you so much for your wonderful feedback! We are delighted to hear that you received such friendly, helpful, and knowledgeable service from our travel agents.
Kind Regards
Alison
Hays Travel Pontefract
As always a 5 star review because we…
As always a 5 star review because we always get 5 star treatment here!
2026年7月14日
Hays Travel - Pontefract からの回答
Lisa ,
We are so happy to hear that you always receive five-star treatment! Thank you for your wonderful feedback and continued support.
Kind Regards
Ali
Hays Travel Pontefract
We have always had excellent service…
We have always had excellent service both in Leeds and Pontefract ,we wouldn’t go anywhere else to book a holiday x
2026年7月21日
Hays Travel - Pontefract からの回答
Christine ,
Thank you so much for your wonderful feedback! We are thrilled to hear that you consistently receive excellent service at our Leeds and Pontefract branches. We truly appreciate your loyalty.
Kind Regards
Alison
Hays Travel Pontefract
Joanne was brilliant ,found the hotel…
Joanne was brilliant ,found the hotel we were looking at to book,explained everything to us ,very happy
2026年7月19日
Hays Travel - Pontefract からの回答
Donna,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was brilliant and explained everything to you, making you very happy.
Kind Regards
Alison
Hays Travel Pontefract
You won’t be disappointed
Always happy to book our holiday at the Pontefract Branch. These bunch of ladies are so welcoming as soon as you go through the door and take a seat. It doesn’t matter if you are in the shop 2hrs they will keep helping you till you are satisfied 100% in booking your holiday. This holiday was booked by Joanne who as got the patience of a saint when dealing with me. Thank you Hays and thank you ladies, you are all super duper xxx
2026年7月17日
Hays Travel - Pontefract からの回答
Mrs Karen,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team. It's fantastic to know that our colleagues provided excellent service and patience when booking your holiday. We truly appreciate your kind words and look forward to helping you with your next adventure!
Kind Regards
Alison
Hays Travel Pontefract
The young lady what served us was…
The young lady what served us was lovely very helpful her name was Katie we have booked with hays a few times in Pontefract and there all really nice.
2026年7月16日
Hays Travel - Pontefract からの回答
Penny,
Thank you so much for your wonderful review! We are so pleased to hear that our team consistently provides excellent service and that you've had such positive experiences with us. We truly appreciate your continued loyalty.
Kind Regards
Alison
Hays Travel Pontefract
Always use Hays travel
Always use Hays travel. They are knowledgeable and I know I can trust them to get me the best deal.
2026年7月10日
Hays Travel - Pontefract からの回答
Catherine Darling,
Thank you for your wonderful review! We are so pleased to hear you trust us to find you the best deals and appreciate your kind words.
Kind Regards
Alison
Hays Travel Pontefract
As usual staff spot on another holiday…
As usual staff spot on another holiday sorted thanks to excellent assisting to get what I required
2026年7月17日
Hays Travel - Pontefract からの回答
Mark,
Thank you for your fantastic feedback! We are so pleased to hear that our team was able to assist you in finding the perfect holiday. We appreciate your kind words.
Kind Regards
Alison
Hays Travel Pontefract
Hays Travel - Pontefract からの回答
Stan,
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced great staff and excellent service. We truly appreciate your kind words.
Kind Regards
Alison
Hays Travel
Pontefract
Hays Travel - Pontefract からの回答
Thank you Jan
Always a pleasure
Kind regards
Alison
Amazing helpful staff
Very friendly helpful staff, Emily was our travel advisor and I have to say she is very knowledgeable, sorted seating, car parking, lovely girl,
2026年7月15日
Hays Travel - Pontefract からの回答
Kevin ,
Thank you for your wonderful feedback! We are so pleased to hear that our travel advisor was knowledgeable and helpful in sorting out your seating and car parking.
Kind Regards
Alison
Hays Travel Pontefract
We had no idea where we wanted to go…
We had no idea where we wanted to go for a last minute week away
Alison spent time searching and gave us plenty of choice and found us a holiday that was right for us and at the right price.
We were checked in and even parking and an overnight hotel booked, so all we need to do now is Pack and get to the airport.
Thankyou for sorting everything out for us, much appreciated. Top team at Pontefract 👍
2026年7月15日
Hays Travel - Pontefract からの回答
Sharon,
We're so pleased to hear that we could help you find the perfect last-minute getaway at the right price! It's wonderful to know that everything was sorted for you, making your trip stress-free. Thank you for your kind words!
Kind Regards
Alison x
Hays Travel Pontefract
Emily was great
Emily was great. She got us exactly what we wanted.
Hays never try and sell you something you don't want or need.
2026年7月14日
Hays Travel - Pontefract からの回答
Ian ,
Thank you for your wonderful review! We are so pleased to hear that you got exactly what you wanted and appreciate your kind words about our approach.
Kind Regards
Alison
Hays Travel
Pontefract
Alison was fantastic in the Pontefract…
Alison was fantastic in the Pontefract branch sorted my holiday out got me the perfect holiday exactly where I wanted to go the team in that branch are amazing it runs like clockwork
2026年7月12日
Hays Travel - Pontefract からの回答
Deb,
Thank you so much for your fantastic review! We are so pleased to hear that we provided such excellent service and helped you find the perfect holiday back in your happy place. We really appreciate your kind words.
Kind Regards
Ali xxx
Hays Travel Pontefract
Great service from all the staff at…
Great service from all the staff at pontefract shop, cant do enough fir you.
2026年7月5日
Hays Travel - Pontefract からの回答
David and Susan,
We are so glad to hear that our team provided you with excellent service. Your kind words mean so much to us!
Kind Regards
Alison x
Hays Travel Pontefract
Friendly helpful staff
Friendly helpful staff, nothing was too much trouble, booking was easy and information emailed straight away.
2026年7月5日
Hays Travel - Pontefract からの回答
Hi,
Thank you for your wonderful review! We are so pleased to hear that you found our staff friendly and helpful, and that the booking process was easy for you. We appreciate your kind words.
Kind Regards
Alison
Hays Travel Pontefract
Hayes make booking so simple
We always use Hayes because they make booking holidays so easy and quick. Emily at Pontefract is so friendly and experienced. She offers lots of advice and looks for the best options to suit us. All the staff are friendly and helpful. We always feel welcome and nothing is too much trouble. Excellent service.
2026年7月9日
Hays Travel - Pontefract からの回答
Hi Ruth,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you find booking your holidays easy and quick with us. It's fantastic to know that our lovely Emily provides excellent service and makes you feel so welcome.
Kind Regards
Alison
Hays Travel Pontefract
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