Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... もっと見る
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Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... もっと見る
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Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we... もっと見る
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Sasha made the whole experience so easy. She was so helpful especially making sure that my dietary needs would be catered for. Would definitely recommend and come back. We actually live in Croydon... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
46 High Street, SS6 7EA, Rayleigh, 英国
- 01268857283
4.9
優良
1347件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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David was very helpful and patient…
David was very helpful and patient sorting out our queries.
2026年7月26日
Hays Travel - Rayleigh からの回答
Thank you for the lovely review. :-) Regards David
We have always had a good service from…
We have always had a good service from Hays I have dealt with nearly everyone of the representatives in Rayleigh and find them all very helpful and friendly, we have always had a good service from Helen we always ask for her to book our holiday she is so helpful and knowledgeable about the holiday we are booking, and this is the 5th time of booking our main holiday with Hays.
2026年8月2日
Hays Travel - Rayleigh からの回答
Hi Paul,
Thank you so much for your lovely review! 😊
It's always a pleasure helping you with your holidays, and I'm really grateful for your kind words. The whole team will be delighted to hear that you've had such positive experiences with us over the years.
Thank you for choosing Hays Travel Rayleigh for your main holiday bookings for the fifth time. Your continued support means a lot, and we look forward to helping you plan many more fantastic trips in the future.
See you again soon!
Helen & the Hays Travel Rayleigh Team ✈️🌞
Excellent service
Friendly, informative, professional service. Got the exact holiday we wanted
2026年8月1日
Hays Travel - Rayleigh からの回答
Thank you for your wonderful feedback! We hope you have a fantastic trip!
Kind Regards
Holly
Hays Travel
Rayleigh
Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we settled on a destination. David’s patience with very vague guidance from us was excellent. His explanation of what we could expect from our chosen destination was first class. Many thanks to him for what he did to help us chose what we hope will be a great holiday to Cape Verde
2026年7月31日
Hays Travel - Rayleigh からの回答
You are very welcome :-) Thank you for your review if you need any more help you know where I am. Regards David
Hays Travel - Rayleigh からの回答
Thank you so much Susan
Regards Helen :)
Hays travel Rayleigh is the place to…
Hays travel Rayleigh is the place to get the best service for your next holiday with very informative staff, a special mention for Zoe, so helpful.
2026年7月29日
Hays Travel - Rayleigh からの回答
Thank you for your kind & positive review
Holly was cheerful
Holly was cheerful, explained relevant points and I felt she was very helpful.
2026年7月29日
Hays Travel - Rayleigh からの回答
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was cheerful, explained relevant points, and was very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very friendly welcoming staff
Very friendly welcoming staff, booked out holiday after lots of adjustments and phone calls to tour operator to guarantee the best price.
2026年7月27日
Hays Travel - Rayleigh からの回答
Mrs Deanne Ward,
Thank you for your wonderful feedback! We are so pleased to hear that I provided such a positive and helpful experience for your holiday booking.
Zoe
Kind Regards
Hays Travel
Sam was very helpful and we booked the…
Sam was very helpful and we booked the Holiday we
Wanted many thanks.
2026年7月28日
Hays Travel - Rayleigh からの回答
Thank you for your wonderful review! We are so pleased to hear that you found the perfect holiday with us. We really appreciate your kind words.
Kind Regards
Hays Travel Rayleigh
Hays Travel - Rayleigh からの回答
Thank you so much Sharman for your 5 star review.
A happy alternative offered effortlessly
We visited with a destination & budget in mind & even though we found this was out of reach Helen readily suggested alternatives & was happy to find us an excellent deal. Its reassuring to know everything will be taken care of, flights, accommodation & transfers so many thanks Helen for going above & beyond.
2026年7月28日
Hays Travel - Rayleigh からの回答
Hi Janis,
Thank you so much for taking the time to leave such a lovely review.
It was a pleasure helping you find an alternative destination that suited your budget, and I'm delighted we were able to secure an excellent deal for you. I always aim to make the booking process as smooth and stress-free as possible, so it's wonderful to hear that you feel reassured knowing everything has been taken care of.
Thank you again for your kind words and for choosing Hays Travel Rayleigh. I hope you have an amazing holiday, and I look forward to helping you with your future travel plans.
Best wishes,
Helen
Hays Travel Rayleigh
Excellent attentive service from David.
2026年7月26日
Hays Travel - Rayleigh からの回答
You are very welcome enjoy your return to your home from home, Kefalonia :-) Regards David
Norwegian Cruise…
Very friendly knowledgeable representative that helped and made the booking very easy
2026年7月26日
Hays Travel - Rayleigh からの回答
Mrs Ankers,
Thank you for your wonderful feedback! We are delighted to hear that you thought I was friendly and knowledgeable, making your booking experience easy.
Zoe
Kind Regards
Hays Travel
Donna was very helpful and made booking…
Donna was very helpful and made booking easy. Only gripe was we brought in details of holidays we were interested in the day before but these had not been passed on. Got round it ok
2026年7月26日
Hays Travel - Rayleigh からの回答
Thank you for your feedback. I am sorry to hear that the details of your preferred holidays were not passed on as expected. We appreciate you bringing this to our attention and are glad it was resolved.
Kind Regards
Hays Travel Rayleigh
Excellent experience at hays Travel…
Excellent experience at hays Travel with Sam. She took us through all the options in great detail and spent alot of time making sure we were happy with the hotels chosen.
2026年7月25日
Hays Travel - Rayleigh からの回答
Peter,
Thank you for your wonderful feedback! We are so pleased to hear that our team member Sam provided such thorough guidance and helped you find the perfect hotels. We appreciate your kind words.
Kind Regards
Hays Travel Rayleigh
Zoe helped me ,with booking my first…
Zoe helped me ,with booking my first cruise very helpful, thank you .
2026年7月17日
Hays Travel - Rayleigh からの回答
Carol,
I'm so glad I could assist with your first cruise booking! We appreciate your kind words.
Kind Regards
Zoe
Hays Travel
Holly did everything that was asked and…
Holly did everything that was asked and was very helpful.
2026年7月23日
Hays Travel - Rayleigh からの回答
Kathleen
Thank you for your wonderful review! We are so pleased to hear that I was so helpful and attentive to your needs.
Kind Regards
Holly
Hays Travel
Excellent Service - Rayleigh Branch
I have not used a Travel agents for many years, but on recommendation I thought I would give Hays a go. The agents were busy which is always a good sign, we sat with Holly who could not have been more helpful our holiday was long haul and we had many questions which she answered except one where upon she did not hesitate to ring Titan direct therefore answering our query straight away. I felt confident and after receiving a detailed quote by email by the time I got home I was impressed. The next day we went in and booked our holiday, Holly printed off our booking and we were done. I have since received more emails with extra information which was great. My experience was the agents are very professional, know there trade, and the customer service first class. I am sure this will not be my last booking with them.
2026年7月21日
Hays Travel - Rayleigh からの回答
Irene,
Thank you for your wonderful review! We are so pleased to hear that your experience with us was first-class and that you felt confident and impressed with the service you received. We look forward to assisting you with future bookings.
Kind Regards
Holly
Hays Travel
Always helpful in the Rayleigh branch,I…
Always helpful in the Rayleigh branch,I knew what I wanted so was booked very quickly & the member of staff very polite as well
2026年7月21日
Hays Travel - Rayleigh からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team in the Rayleigh branch was helpful and polite, making your booking process quick and easy.
Kind Regards
Hays Travel Rayleigh
Fabulous Travel Agents
Can’t praise Hays Travel enough. Matched the EasyJet price, put in place my special assistance, booked our seats, and gave us all the necessary documentation. I have peace of mind knowing they will check us in and run off boarding Passes without the worry of me not doing something right!! Very friendly, efficient and professional. Thank you Donna, it was a pleasure for you to handle our holiday booking. Wouldn’t consider going any where else.
2026年7月22日
Hays Travel - Rayleigh からの回答
Thank you so much for your 5 star review, It was a pleasure to book your holiday.
Thank you for booking with us again and we hope you have a great holiday!!
Kind Regards Donna :)
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