Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... もっと見る
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Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... もっと見る
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Sarah was so lovely. My friend and I had a list of criteria for our holiday and she patiently answered all our questions. Very pleasant and very professional. She found us the perfect holiday .
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I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
68 High Street, TS10 3DD, Redcar, 英国
- 01642 918977
5.0
優良
1427件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Great service sorted everything i needed out for our holiday. They go above an beyond.
2026年8月11日
Hays Travel - Redcar からの回答
Hi Sarah Thank you so much for your wonderful feedback! We are so pleased to hear that Amber was able to assist you with everything you needed for your holiday. We always strive to go above and beyond for our customers. Many Thanks Sarah
I was totally impressed
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who helped me couldn’t have been any better thank you so much
2026年8月4日
Hays Travel - Redcar からの回答
Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was so positive and that you felt well-cared for by our staff (Particularly Chloe!). We appreciate your kind words :)
I found that from inquiring to going on…
I found that from inquiring to going on my holiday was so easy and everyone was so helpful.
2026年8月4日
Hays Travel - Redcar からの回答
Hi Ann Thank you for your feedback! We are so pleased to hear that your experience, from inquiry to holiday, was easy and that Amber was helpful :) Thanks Sarah
The company rep made us feel most…
The company rep made us feel most welcome and saw to our needs with the most efficient and pleasant manner. Thank you so much.
2026年8月9日
Hays Travel - Redcar からの回答
Thank you for your lovely review, wishing you and your partner a lovely holiday to Cyprus, hopefully it comes round quick! Amber
Hays Travel - Redcar からの回答
Thank you for your kind words! We are so pleased to hear that you experienced great service and found our team member to be very helpful. Your kind words are greatly appreciated. Thankyou :)
I visited Hays Redcar Branch
I visited Hays Redcar Branch. And was very happy with the service I was given by Chloe. Very helpful new what she was talking about.
2026年8月6日
Hays Travel - Redcar からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that you received such helpful service from Chloe!
We always get the best service from all…
We always get the best service from all the team. Sarah has sorted us out again. Can well recommend this branch!
2026年8月4日
Hays Travel - Redcar からの回答
Thank you so much for your wonderful review! We are so pleased to hear that you consistently receive such helpful service from our team and Sarah in particular. We truly appreciate your kind words.
Amber the sales assistant was great…
Amber the sales assistant was great very informative excellent customer service will be going to use her again and will highly recommend her too friends x
2026年8月4日
Hays Travel - Redcar からの回答
Thank you so much for your feedback! We are so pleased to hear that you received excellent customer service and found our team member to be very informative. We look forward to assisting you again in the future!
Sarah was lovely looked through…
Sarah was lovely looked through different options and so patient
2026年7月31日
Hays Travel - Redcar からの回答
Thank you for your kind words! We are so pleased to hear that Sarah was patient and helped you explore different options. Thankyou! :)
I really like the friendly and very…
I really like the friendly and very helpful the staff were with me
2026年7月31日
Hays Travel - Redcar からの回答
Hi Shelia Thank you for your wonderful feedback! I'm so pleased to hear that you found Chloe friendly and very helpful, and I will be sure to pass on your kind words :) Many Thanks Sarah
Very helpful member of staff
2026年8月1日
Hays Travel - Redcar からの回答
Hi John Thank you for your wonderful feedback! Its lovely to hear that Sophie was very helpful during your visit. We truly appreciate your kind words. Thanks Sarah
Sophie and Ellie have been great
Sophie and Ellie have been great, super friendly and very fast and efficient. Hope they get a bonus.
2026年7月31日
Hays Travel - Redcar からの回答
Hi Richard Thank you for your wonderful 5-star review! We truly appreciate your kind words, And ill be sure to pass them on to Ellie and Sophie :)
Many Thanks Sarah
A Helpful friendly advisor who made the…
A Helpful friendly advisor who made the booking smooth easy informative and straightforward.
2026年7月11日
Hays Travel - Redcar からの回答
Thank you for your lovely 5-star review! We are so pleased to hear that you found our team helpful and we truly appreciate your kind words. Thanks, Sophie :)
Friendly helpful service
I came in with a good idea of what I wanted but had some questions which were all answered in a friendly and professional manner. I had an online price which was matched.
2026年7月30日
Hays Travel - Redcar からの回答
Thanks for your kind words! We're so happy we could answer your questions and match your online price. We appreciate your feedback and look forward to seeing you again soon! :)
Friendly efficient service as always…
Friendly efficient service as always from Hays. Chloe helped us book our holiday and answered all our queries in a professional friendly manner.
2026年7月28日
Hays Travel - Redcar からの回答
Thank you so much for your lovely review! 😊 It was a pleasure helping you book your amazing holiday, and I'm so pleased to hear you were happy with the service. I really appreciate your kind words and look forward to helping you plan your next getaway! Thanks, Chloe :)
Excellent Customer Service…
Excellent customer service every time from the Redcar branch ALL STAFF are very well trained professional friendly and most polite I dealt with Sarah this time she was most patient answering all my many questions (and there were many) and booked us the perfect holiday we have always dealt with this branch and are more than happy to continue
2026年7月28日
Hays Travel - Redcar からの回答
Hi Sue
Thank you so much for your lovely review! 💕
It is always a pleasure helping you and Wilf with your holidays, and I look forward to assisting you with many more in the future. 😊
I hope you both have a wonderful time on your river cruise and in Tenerife. I can't wait to hear all about your adventures when you're back!
Many thanks,
Sarah and all the girls at Redcar x
Hays Travel - Redcar からの回答
Thank you for your lovely 5-star review! We are so pleased to hear that you found our team wonderful and we truly appreciate your kind words. Thanks, Amber :)
Hays travel redcar
Very friendly polite and professional staff.
Always find best deal.
Exchange rates always good.
Wouldn't go anywhere else
Thank you hays redcar
2026年7月28日
Hays Travel - Redcar からの回答
Thank you so much for your fantastic review! I am so happy I was able to help get this booked and find you a fantastic deal! Thanks, Chloe :)
Very friendly staff
Very friendly staff. Got us the holiday we wanted no fuss directed us to all the nessasery info we wanted.
Very helpful
2026年7月16日
Hays Travel - Redcar からの回答
Thank you for your lovely review, wishing you a fantastic holiday to Tenerife! Lou :)
Amber was very and pleasant towards me…
Amber was very and pleasant towards me and very informative she was very conscientious in doing her job
2026年7月26日
Hays Travel - Redcar からの回答
I really appreciate you amazing review, I hope you have a lovely time escaping to winter sun, i looks like a stunning hotel. Thank you again for you great review. Amber :)
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