Kat was so polite and made booking my holiday quick and easy, she even managed to get me an extra night and saved me £138 on the total price. I will definitely be booking with Kat again, 5 star servic... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booking was so easy from start to finish . Even the payment side and reminder to pay balance on time . Love the app with all our holiday details on and lots of helpful information on there its all... もっと見る
Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... もっと見る
I've always been weary about using Facebook holiday agents, but from the moment I contacted Kat, she was so friendly, efficient and never judged us on all the questions we threw at her! Kat got us... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, 英国
- 01685634023
4.9
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Holiday Enquiry
We were given options based on our specific requirements to suit our party.
Nothing was too much trouble.
All queries answered promptly.
Excellent service.
2025年9月16日
Hays Travel - Simon Morgan からの回答
Thank you for the kind review Karen, the pleasure is all ours. always here if you need anything. xx
Very helpful when booking our holiday
Very helpful when booking our holiday, and good advice given.
2025年9月6日
Hays Travel - Simon Morgan からの回答
Thank you for your kind review.
Simon made the booking effortless
Simon made the booking effortless , even down to the point of finding out me as an individual to try and put the best package together for us !
To keep it short outstanding customer care and personal.
Thank you
Gavin
2025年9月10日
Hays Travel - Simon Morgan からの回答
Thank you Gav, it was absolutely my pleasure, we know you will fall in love with cruising after this cruise and we will be booking your cruises for years to come. here if you need anything in the run up to the cruise or have any questions, our phone is always on. Simon :-)
Couldn't have done more!
Simon and Kat couldn't have done more for us to book this holiday and managed to do it swiftly and without any issues. Will definitely be using them again for future holidays.
2025年9月2日
Hays Travel - Simon Morgan からの回答
Ahh it was our pleasure, we got there in the end didnt we, Have a fantastic time and we will speak to you next time :-)
We booked a cruise with hayes travel
We booked a cruise with hayes travel. Kat took me through the process and made everything easy. She discussed every port stop and advised of places of interest. Thank you
2025年9月4日
Hays Travel - Simon Morgan からの回答
Thank you Theresa, It was my pleasure to talk to you and i just KNOW you are going to love this ship and will be addicted after it, i hope you will book with me again, i will be here for you in the time leading up to your cruise, my phones always on :-) Kat
I use Simon now for everything he’s the…
I use Simon now for everything he’s the one stop shop for me he provides an excellent service and beats quotes
I refer lots of friends due to me having confidence that we are in good hands from the start to finish
2025年8月31日
Hays Travel - Simon Morgan からの回答
Thanks Sha, Your a little Star! we value your business as you know and were always available for you :-)
Fantastic
Fantastic, friendly, informative service received when booking our cruise.....The service received really made up our minds and persuaded us to book it......Would definitely recommend Simon and Kat.
See you on the cruise......🙂🙂🙂
2025年8月28日
Hays Travel - Simon Morgan からの回答
Thanks Andy, its been a pleasure chatting to you, i think we will have a great time onboard Arvia next year. Lots of cocktails will be drunk. Thanks for the Kind Review, Kat :-)
Excellent
Excellent, responsive service. Very knowledgeable, friendly advice - highly recommend
2025年8月16日
Hays Travel - Simon Morgan からの回答
Thank you my lovely, its always a pleasure to book a holiday for you. :-)
Easy to contact and message
Easy to contact and message. Everything explained in full with lots of options. We will be using these regularly now for bookings. Thank you.
2025年8月17日
Hays Travel - Simon Morgan からの回答
Great news, Were so glad you had a good experience with us, Thanks for your kind review lovely. we appreciate you x
Excellent friendly fast service
Excellent friendly fast service
And very competitive another holiday booked x
2025年8月16日
Hays Travel - Simon Morgan からの回答
Thanks for the 5* review Sue, always a pleasure. hope you have a fantastic time :-)
Hays Travel - Simon Morgan からの回答
Thanks Deb for the 5* review, I really appreciate it. It was my pleasure- Simon
Outstanding Customer Service!
I have had the best experience with Simon, this is by far the best customer service I have received when it comes to booking a holiday, Simon is very helpful, understanding, patient and communication is up there with the best, I cannot recommend enough - A* Service!
Thank you 😊
2025年7月17日
自発的なレビュー
Hays Travel - Simon Morgan からの回答
Thanks for the Brilliant Review Beth, This means soo much to us. Such a pleasure to deal with you and book your holidays. We appeciate you. Call us anytime! :-)
Amazing
I was given so much information and if I asked anything about the holiday it was answered.
Easy to book, amazing staff could have chatted all. Great team kat & Simon cruises Thankyou so much x
2025年7月13日
Hays Travel - Simon Morgan からの回答
Awww Thanks Chick, Really appreciate this kind review. Such a pleasure to book your holiday. :-) Kat
Excellent service with a travel…
Excellent service with a travel consultant who was very very good at their job.
First time using Hays but not the last
2025年7月5日
Hays Travel - Simon Morgan からの回答
This is brilliant news! thanks for the kind review Graham, We really aprreciate it. Simon
Everything was simple and easy
Everything was simple and easy to sort. I just sent a message with what I was looking for and it was sorted and then a secure link sent to me to make payment. Easy. I would use this service again for future holidays for sure!
2025年6月23日
Hays Travel - Simon Morgan からの回答
Hi Cara,
Thank you so much for your lovely review! 😊 We're so pleased to hear that you found the process simple and stress-free — that’s exactly what we aim for. It was a pleasure helping you get everything sorted, and we’re absolutely delighted you’d book with us again in the future.
Whenever you're ready for your next holiday, just drop us a message — we’ll be here!
Best wishes,
Kat & Simon
Hays Travel ✈️🧳
Saw a deal on facebook
Saw a deal on facebook, rang up and was booked within 10 minutes. Lovely lady on the phone, wouldn't hesitate to use again.
2025年6月19日
Hays Travel - Simon Morgan からの回答
Hi Sally,
Thank you so much for your kind words! 💙 We're thrilled to hear you spotted one of our deals and that everything was sorted so quickly over the phone. It was a real pleasure speaking with you, and we’re so glad the process was smooth from start to finish.
We’d love to help you again whenever you’re ready for your next getaway — just give us a ring!
All the best,
Kat & Simon
Hays Travel ✈️🌍
Friendly, personal, efficient
Friendly, personal and efficient service.
Excellent communication.
2025年6月17日
Hays Travel - Simon Morgan からの回答
Thank you so much for your lovely review! We're so pleased to hear you found our service friendly, personal, and efficient – that’s exactly what we aim for every time. It was a pleasure helping you, and we’re always here whenever you’re ready for your next getaway.
All the best,
Simon – Hays Travel ☀️✈️🌍
Hays Travel - Simon Morgan からの回答
Thank you so much for your kind words! We're thrilled to hear you were happy with the service – it means the world to us. If there’s anything else we can help you with, just let us know. We look forward to helping you plan your next adventure!
Warm regards,
Simon – Hays Travel ✈️🌍
Last minute
Agent (Simon) went out of his way to book the holiday we wanted.Travelling to join family and he got us a great location
2025年6月9日
Hays Travel - Simon Morgan からの回答
Thank you so much! 😊 We’re so glad Simon could help make your family holiday plans come together perfectly – being close to loved ones is what it’s all about. It was a pleasure finding you just the right spot, and we’re here anytime you need us again! 👨👩👧👦✈️
– Kat & Simon at Hays Travel 💙
Great and helpful staff
Great and helpful staff. All questions answered… I have never gone on a cruise before but I felt helped and supported
2025年6月13日
Hays Travel - Simon Morgan からの回答
Thank you so much! 😊 We’re absolutely delighted to hear you felt supported and well looked after – especially for your very first cruise! It’s such an exciting experience, and we’re so happy to have been part of the journey. Here’s to smooth sailing and unforgettable memories! 🚢✨
– Kat & Simon at Hays Travel 💙
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。