Hays Travel - Stamford レビュー 

466
TrustScore 5段階評価の5

4.9

71 High Street, PE9 2AW Stamford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really pleased with the help making my holiday happen. Staff were all friendly and helpful. They didn’t try a push any old holiday on me but tailored to my wishes. I would recommend Hayes to find you... もっと見る

企業が回答しました

5つ星のうち5の評価

We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and ge... もっと見る

企業が回答しました

5つ星のうち5の評価

Five star treatment Hayley was absolutely brilliant. Such a pleasure to be speaking to someone rather than trying to book a holiday on line. So knowledgeable and so helpful.

企業が回答しました


企業情報

  1. 旅行代理店
  2. クルーズ代理店
  3. クルーズ旅行代理店
  4. カルチャーツアー提供業者
  5. 通貨両替業
  6. 旅行情報収集サイト

当該企業による記述

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


連絡先

4.9

優良

TrustScore 5段階評価の5

466件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(466)

過去12か月のレビュー数: 120,299

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Disappointed

I went in to buy a gift voucher but was not impressed in having to give lots of my personal information for ‘the system’. I made it very clear I did not want any further emails or marketing information and was assured I would not. Then I get this email today. I’m not impressed.

2025年8月19日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Good Afternoon Sue,

Thank you for sharing your feedback, and I'm sorry to hear about your experience. I completely understand your frustration in receiving an email after you had made it clear you didn't want marketing communications. I've checked our system and can confirm that your marketing preferences had been declined. The email you received to leave a Trustpilot review is an automated email that unfortunately we in store don't have direct control over.

Regarding the personal detail requested at the time of purchase, these are required by our system in order to process gift card / any transactions securely. This means we unfortunately wouldn't have been able to process the transaction and go ahead with the gift card sale without the information requested.

If you'd like, please contact the store directly so we can discuss this further and ensure you feel re assured about how your information is being handled.

Kind Regards,
Rui
Assistant Manager

5つ星のうち5の評価

Hays Stamford

Rui is our go to person at Hays Stamford he always gives great advice and finds the perfect deal. The Stamford shop is a credit to the Hays group with all the staff attentive and helpful and they do what they say

2025年8月11日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Thank you for your lovely review , it is always a pleasure to arrange your holidays.... Rui

5つ星のうち5の評価

Brilliant service

What an amazing person Izzy is, she was so professional with all that had to be done, explained everything that I asked about.
Very friendly, put me at my ease. Lovely girl. She’ll do very well in her profession. Thank you Izzy

2025年8月5日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Hi Mrs Deal, thank you so much for this lovely review. It was a pleasure to book your holiday to Australia for you as well.
Thanks Izzy

5つ星のうち5の評価

Booking

Booking

Always excellent and friendly service at Hays in Stamford.

2025年7月25日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Thank you for your kind review, lovely speaking to you. Paula :)

5つ星のうち5の評価

Hays Stamford

Paula was very attentive and knowledgeable, helped us get the cruise we wanted and within our budget

2025年7月27日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Hi Clare, it was a pleasure to book you all, I bet your all super excited and thank you for your lovely review....Paula

5つ星のうち5の評価

Absolutely faultless experience and…

Absolutely faultless experience and service from Paula. I made an enquiry and before I knew it, I had a detailed quotation exactly meeting the criteria I had asked but with tweaks that actually generated a much better price for our proposed trip to New York. Emailed over to me and advised when she was next available if we wanted to discuss or amend. Absolutely no pressure just clear comms. We went back a day later after checking Visa requirements etc the offer had slightly changed due to others taking the opportunity but Paula went out of her way to match the original offer. Payment links sent directly to my phone and absolutely hassle free. Who says the internet is the way to your best deal and service?!! 5* rating in every aspect - thank you Paula and Hays travel Stamford.

2025年7月27日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Thanks for your fabulous review Nick, it was a pleasure to arrange your holiday, hope you both have an amazing time ... Paula

5つ星のうち5の評価

Excellent friendly efficient advice and booking

Knowledgeable, friendly and interested support from Hayley S. She talked through the options , printed things out and repeated important information. She also explained what information we would receive nearer departure such as excursions. Very relatable person.

2025年7月26日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Thank you for your kind review, it was lovely to see you in store yesterday - Hayley S

5つ星のうち5の評価

Kaitlyn arranged my flights and seats…

Kaitlyn arranged my flights and seats to New Zealand very professionally with 100 percent good customer service she is an asset to your company .

2025年7月24日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Thank you for your kind review Paula! It was my pleasure booking your flights for you.

I hope you have a lovely time away and visiting your family :)

- Kaitlyn 💙🧡

5つ星のうち5の評価

Brilliant

The staff were all most helpful and informative

2025年7月17日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Hi Dianne, thank you so much for this lovely review. It was a pleasure to book this holiday to Croatia for you.
- Thanks Paula

5つ星のうち5の評価

Complete satisfaction

Having booked all our holidays through the Stamford branch of Hays for a number of years we always get a first class service. The staff are always professional, knowledgable, and will to give as much time as it takes to book a holiday. There is no pressure put on us and we always come away well satisfied. Well done Hays

2025年7月3日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Hi Jeffrey, thank you for your kind review, it was a pleasure to book your holiday - Tracy

5つ星のうち5の評価

Very helpful and knowledgeable.

Very helpful and knowledgeable agent.
Understood precisely what we were looking for.

2025年7月13日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Thank you for taking the time to leave this positive review, it was a pleasure to book your holiday for you, Paula.

5つ星のうち5の評価

Kaitlyn was very helpful &…

Kaitlyn was very helpful & knowledgeable and made the whole process very easy.
Thank you

2025年6月29日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Thank you for your kind review!
It was a pleasure to book your lovely holiday for you.

- Kaitlyn :)

5つ星のうち5の評価

Booking a cruise vacation

I was hesitant about going into / using a Travel Agent for booking my cruise vacation, but I have to say, my mindset has been changed after walking into Hays Travel Travel in Stamford. The team listened to my requirements, provided very cost effective and competitive quotes; no sales pressure and the normal sales flannel you hear. I evaluated my options and when it came to the actual booking, Izzy with support from her manager, Tracy, provided deals that I had not even considered.
All in all, a fabulous experience and superb service throughout, will be calling for future vacations

2025年6月26日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

Thank you for your kind words Mr Patel. It was our upmost pleasure in helping you find a cruise for yourself and your family. We very much look forward to seeing you in store again soon. Kindest regards, Tracy & Izzy.

5つ星のうち5の評価

From Kaitlyn to Cunard!

From the moment I entered Hays Travel, Kaitlyn made me feel very welcome and could not have been more helpful. I left with all the relevant documents and clear instructions on what to do and when in the months leading up to our wonderful Cunard holiday on board the Queen Anne.

2025年6月29日
Hays Travel - Stamford ロゴ

Hays Travel - Stamford からの回答

It was a pleasure to book your cruise for you.
I hope you have a wonderful time :)

-Kaitlyn

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