Thomas Knight has been great throughout this holiday booking process. He took the time and listened to my requests and had a quote and full itinerary for me the very next day. A small issue cropped up... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Booking a last minute cruise became difficult and complicated due to P&O’s cabin allocation process, but we were reassured by Lucy at Hays Travel that she could make the booking we needed and, sure e... もっと見る
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Tom was very patient with our request as we came into the shop uncertain about where we wanted to go on our winter holiday.
On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away. Tom listened to our wants and needs for a holiday. With... もっと見る
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企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
2 Wilkes Way, IP14 1DE, Stowmarket, 英国
- 01449798150
4.9
優良
795件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The personal service was great
The personal service was great, the travel advisor was on hand to offer guidance and helped research our trip
2026年3月16日
Hays Travel - Stowmarket からの回答
Thank you so much for your lovely 5 start review and kind words. It was my pleasure in helping you get your next adventure secured.
Kind Regards
Gina
I always go to the same travel agency, as staff are friendly and very helpful
I always go to the same agency
2026年3月21日
Hays Travel - Stowmarket からの回答
We appreciate your continued loyalty and are so glad. Thank you for your lovely 5 star review :)
Kind Regards
Amina
Hays Travel - Stowmarket からの回答
Thank you for taking the time to leave me a 5* review. It's always a pleasure to help you. Regards, Netty :)
Great customer service
Great customer service. Polite, helpful, honest. Lovely helpful staff
2026年3月22日
Hays Travel - Stowmarket からの回答
Thank you so much for taking the time to leave me this lovely review. It was a pleasure to help you book your holiday and I hope you have a fantastic time. Regards, Netty :)
Fantastic very helpful appreciated all…
Fantastic very helpful appreciated all the time with me 10/10 first class
2026年3月17日
Hays Travel - Stowmarket からの回答
Thank you so much for your time with me and your kind words and 5 star review. I really appreciate the time you took.
Kind Regards
Amina :)
Great Travel Team
Listened to the brief I provided and came up with multiple selections , very friendly and professional .
2026年3月14日
Hays Travel - Stowmarket からの回答
Thank you Mark for your 5* review and lovely feedback. It was our pleasure in helping to secure this holiday for you and look forward to hearing all about it!
Kind regards,
Tom
We were given some many different good…
We were given some many different good options and great personal advice on what to do when we arrive. I would recommend Hays to anyone
2026年2月28日
Hays Travel - Stowmarket からの回答
Thank you Ainsley for your 5* review and lovely words. It was my pleasure in helping to secure this trip for you and your family and look forward to hearing all about it!
Kind regards,
Tom
Amina in Stowmarket branch has helped…
Amina in Stowmarket branch has helped us book our second holiday with Hays in a year. I can’t thank her enough for her personal touch on how she conducts herself when catering for a customers needs where nothing is too much trouble. Thank you!
2026年3月6日
Hays Travel - Stowmarket からの回答
Thank you so so much for booking with me again!, its always my pleasure in helping find and plan your next holiday! Your kind works have honestly made my day, i appreciate your lovely review and 5 stars.
Thank You
Amina :)
Helpful & Friendly
Helpful, friendly advice from Amina. We weren't sure what we wanted, but now have s great holiday to look foward too, yhsnks to their expertise.
2026年2月26日
Hays Travel - Stowmarket からの回答
Thank you so much for trusting me with this amazing once in a lifetime holiday! :) It was my pleasure in getting this secure for you and i appreciate your kind words and 5 star review.
Kind Regards
Amina
A friendly exprience
An experiencei always recieve when i go in my local shop.Staff friendly and always get me the best deal and choice of hotel.Nothing stops them going out their way to help you choose whats best for you.
2026年3月1日
Hays Travel - Stowmarket からの回答
Thank you so much for your kind words. I hope you all have a fantastic holiday! Regards, Netty :)
Quick efficient
2026年2月28日
Hays Travel - Stowmarket からの回答
Thank you for taking the time to leave a review. I hope you have a lovely holiday. Regards, Amina :)
Excellent service as always
2026年2月28日
Hays Travel - Stowmarket からの回答
Thank you for taking the time to leave a 5* review. It is always a pleasure to help you book your holidays. Regards, Netty :)
Janette was really helpful
Janette was really helpful and gave us a lovely experience when searching our holiday for us.
2026年2月27日
Hays Travel - Stowmarket からの回答
Thank you for taking the time to leave me a 5* review. It was a pleasure to help you book your holiday. Regards, Netty :)
Ensured we got the holiday we wanted.
Not rushed. Helped with every detail. Ensured we got the holiday we wanted.
2026年2月21日
Hays Travel - Stowmarket からの回答
We appreciate your review and I'm glad Emily was able to find you the holiday that suits your family. I hope you have a lovely time. Regards, Netty :)
Netty was really helpful pointing us in…
Netty was really helpful pointing us in the right direction for our family holiday. Very knowledgeable and experienced without being pushy. She put us at ease whilst booking, roll on the Summer!
2026年2月23日
Hays Travel - Stowmarket からの回答
Thank you for your kind words, I appreciate you taking the time to leave me a 5* review. I hope you have a lovely time with your family. Regards, Netty :)
Great personal and friendly assistance…
Great personal and friendly assistance gathered great info on our wishes and then we worked out a really good price for flights and hotel.
2026年2月18日
Hays Travel - Stowmarket からの回答
Thank you for taking the time to leave Emily a 5* review. I hope you have an amazing time on your holiday. Regards, Netty :)
Hays Travel, friendly, formal and informative.
This company (Hays Travel) have always provided us with an excellent experience whenever we’ve felt the need for help organising holidays, and yesterday’s experience was no different. Friendly, formal, and informative. Thank you.
2026年2月25日
Hays Travel - Stowmarket からの回答
I appreciate you taking the time to share your experience. It was a pleasure to help you book your holiday.
Kind regards
Netty :)
Emily was very helpful and listened to…
Emily was very helpful and listened to our every need. Good experience. Well done Emily
2026年2月18日
Hays Travel - Stowmarket からの回答
We appreciate you sharing your positive experience. I'm so grateful of your 5 star review and lovely kind words. Thank you :)
Emily :)
As always Jeanette Sherman at the…
As always Jeanette Sherman at the Stowmarket branch was brilliant!!!!
Would not want anyone else to assist me.
Excellent member of staff and very good at her job!!!
Overall a very friendly team and branch . Would not go anywhere else .
2026年2月24日
Hays Travel - Stowmarket からの回答
Thank you so so much for this amazing review, it was and is always my pleasure to help you out! Such kind words!
Kind Regards
Netty :)
Tom from Stowmarket Branch
Tom the travel advisor from Stowmarket branch responded to my email quickly and efficiently.
He listenened to what I wanted as a holiday and delivered.
Very polite and friendly.
2026年2月22日
Hays Travel - Stowmarket からの回答
We appreciate you taking the time to share your experience with Tom. We're so glad we could promptly assist you in planning your holiday. It was a pleasure to help! Regards, Netty
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