Fantastic service from Melissa, truly dedicated member of staff going above and beyond to make the customer experience prefect. She is a lovely lady. Kept me updated every step of the way.
企業が回答しました
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Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... もっと見る
企業が回答しました
Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... もっと見る
企業が回答しました
All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
20 Bridge Street, DG9 7NS, Stranraer, 英国
- 01776507009
4.9
優良
378件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The girl who attended to us was very…
The girl who attended to us was very good going through choices and organised everything for us
2026年1月27日
Hays Travel - Stranraer からの回答
We appreciate your kind words! We are so glad that you had a positive experience, and we hope to see you again soon for your next trip :)
Chloe.
Sarah was exceptionally helpful and…
Sarah was exceptionally helpful and knowledgeable of different destinations which helped us choose the best holiday for us. Also put my Mum's mind at ease about online check-in etc that they would it all for them. Also a got a great deal on the holiday.
2026年1月24日
Hays Travel - Stranraer からの回答
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
The way travel agents should be, not always better online
Absolutely fantastic service, Chloe was friendly and informative through the whole journey from initial enquiry to finalising the booking. Very knowledgeable of the area our trips is planned for.
2026年1月27日
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure helping you organise your holiday :) Chloe
Fantastic staff
2026年1月19日
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday, Melissa.
Very helpful
2026年1月27日
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Sarah
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Sarah
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Sarah
I must be the most annoying customer…
I must be the most annoying customer for a travel agent. My list never ends on what we need. It’s hard to find a good deal, especially getting all of us in the same room for a family of five. Mel always knows how to help.
2026年1月24日
Hays Travel - Stranraer からの回答
Thank-you so much for your lovely 5 star review, it was my pleasure booking your holiday. Melissa :)
Hays Travel - Stranraer からの回答
Thank you so much for the lovely review, Yvonne. Chloe
Excellent service from chloe found us…
Excellent service from chloe found us the best deal and a lovely person.
2026年1月21日
Hays Travel - Stranraer からの回答
Thank you for your 5* review Janice, it was my pleasure getting you all booked up! Chloe
Carolyn our rep was so helpful,
Carolyn our rep was so helpful,
After explaining what we were looking for on our holiday she was on it. She has helped relax us for going on our first abroad trip on our own 😊
2026年1月18日
Hays Travel - Stranraer からの回答
We are so happy to hear that you found our service helpful in planning your first trip abroad! We appreciate you taking the time to leave us a review. Caroline :)
Hays Travel - Stranraer からの回答
Thank you so much for booking with us again, we are so happy you enjoyed our friendly service. Melissa :)
The young girl done everything for my…
The young girl done everything for my hoilday and I cant wait to go
2026年1月10日
Hays Travel - Stranraer からの回答
We're happy to hear that our service made your holiday planning easier. We hope you have a fantastic time :) Melissa
Lake Garda holiday
Chloe was as usual very friendly and listened to what we wanted and provided us with all the information we required and booked our holiday.
2026年1月8日
Hays Travel - Stranraer からの回答
We appreciate you taking the time to leave us such a wonderful review! Thanks again for booking with me. Chloe :)
Ou Hays travel booking experience
We went in with an idea of what type of holiday we would like,Caroline made us feel welcome and relaxed with her friendly approach.
The whole experience from start to finish was excellent and we came away with our dream holiday booked in October for our Ruby Wedding.
2026年1月5日
Hays Travel - Stranraer からの回答
We're happy to hear that you felt welcome and relaxed during your booking experience. Thank you for sharing your positive feedback. It was my pleasure booking your dream holiday. Caroline x
Great service
Great service! Friendly, helpful and knowledgeable, always giving fantastic advice when booking a holiday. Thanks so much :)
2026年1月1日
Hays Travel - Stranraer からの回答
We appreciate you taking the time to share your kind words. We're happy to hear that you find our team friendly, helpful, and knowledgeable when booking. Melissa :)
Great service so far
2025年12月21日
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Chloe :)
Just listen what we wanted…
Listen what we wanted set a budget where we wanted to go in 15 minutes all done
2025年12月19日
Hays Travel - Stranraer からの回答
Many thanks for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
Great friendly staff,very helpful annd …
Great friendly staff,very helpful and explained everything.
2025年12月20日
Hays Travel - Stranraer からの回答
Many thanks for your 5 star review, it was my pleasure booking your holiday. Melissa :)
Scotland needs everywhere how it's done
The staff could train Scotland how to treat customers. They are simply the best.
2025年12月11日
Hays Travel - Stranraer からの回答
Many thanks for your 5 star review. Team Stranraer :)
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