Fantastic service from Melissa, truly dedicated member of staff going above and beyond to make the customer experience prefect. She is a lovely lady. Kept me updated every step of the way.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... もっと見る
企業が回答しました
Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... もっと見る
企業が回答しました
All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
20 Bridge Street, DG9 7NS, Stranraer, 英国
- 01776507009
4.9
優良
379件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
very helpful and professional taking…
very helpful and professional taking time to ensure holiday was what we wanted
2025年12月3日
Hays Travel - Stranraer からの回答
Thank-you for your lovely review, it was my pleasure booking your holiday. Sarah :)
Friendly and helpful staff.
2025年11月23日
Hays Travel - Stranraer からの回答
Thank-you for your lovely review, it was my pleasure booking your holiday. Melissa :)
Absolutely superb service made my first…
Absolutely superb service made my first time booking a holiday so easy
2025年11月28日
Hays Travel - Stranraer からの回答
Thank you for your lovely review, it was my pleasure getting this booked for you. Caroline
Great staff plenty of help in choosing…
Great staff plenty of help in choosing our honeymoon thank you caroline at hays travel
2025年11月23日
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline
Top team
Great experience booking with Hays in Stranraer.
All the staff are lovely , very helpful and nothing is a problem for them.
Booking a holiday is a stress free experience 👍
2025年11月26日
Hays Travel - Stranraer からの回答
Thank you for another lovely 5 star review, it was my pleasure getting this one booked up for you all and we definitely want this to be a stress free experience. many thanks Caroline :)
Friendly knowledgeable help
Friendly knowledgeable help, and attention to detail. Unfailing patience and willingness to respond to all requests.
2025年11月26日
Hays Travel - Stranraer からの回答
Thank you for your review we are happy to help with all requests and it was our pleasure to book your holiday. Many thanks Sarah
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Chloe
Caroline was brilliant
Caroline was brilliant. Was wonderfully patient and got us a great deal and the best possible travel arrangement.
2025年10月23日
Hays Travel - Stranraer からの回答
It was my pleasure finding you the perfect deal for your trip, thank you so much for the amazing review. I look forward to seeing you again. Many thanks Caroline :)
great customer service
great customer service. People at Hays Travel Stranraer have good knowledge of travel industry.
2025年10月21日
Hays Travel - Stranraer からの回答
Thank you for the lovely 5 star review it was our pleasure booking your holiday. Many thanks Chloe
Helpful staff
2025年10月20日
Hays Travel - Stranraer からの回答
Thank you for another fab 5 star review, look forward to seeing you again :) Caroline
3rd time we have booked.
3rd time we have booked.
Staff so polite and very attentive to what our needs are
Very professional and always a wee smile
2025年10月23日
Hays Travel - Stranraer からの回答
Thank you so much for your lovely review, James. Hope you have another fabulous holiday! Sarah
Professional friendly service with…
Professional friendly service with nothing to much trouble
2025年10月19日
Hays Travel - Stranraer からの回答
Thank you for the fab five star review, so happy to find you the perfect holiday! Can't wait to hear all about it on your return :) Caroline
Booking our holiday
Melissa was very helpful and offered to book car parking and a hotel for the night before our early morning flight. Gave us information on sights and hotel. Couldn't of done more.
2025年10月11日
Hays Travel - Stranraer からの回答
Thank you for the lovely review, happy to help you have a seamless start to your holiday! If you need anymore information on the sights and hotel don't hesitate to ask. Melissa :)
Caroline at hays Stranraer always goes…
Caroline at hays Stranraer always goes out of her way to find a suitable holiday for my family, a great asset to you’re company
2025年10月16日
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline
all staff willing to help you as soon…
all staff willing to help you as soon as you open door
2025年10月9日
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Caroline
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday. Sarah :)
It’s the absolute best place to book a holiday
Melisa is absolutely one of the best in there she’s the most helpful and amazing at what she does book a holiday she takes all the stress off u
2025年10月7日
Hays Travel - Stranraer からの回答
Thank you for your fab review Samantha. Hope you have another amazing holiday! Melissa
Excellent service
Sarah was excellent ,very helpful and sorted everything for us .we had a complex holiday with
Eleven people and all sorts of room configuration
2025年10月2日
Hays Travel - Stranraer からの回答
It was my pleasure booking your holiday Keith. Thank you for your 5 star review, really appreciate it. Sarah.
Sarah went the extra mile for us
I cannot comment on the company, only on Sarah who assisted us in a complex process of booking travel to South Africa to obtain basic dental treatment unavailable in the United Kingdom.
In a protracted process over a number of weeks she was always helpful, friendly and polite and knowledgeable.
2025年9月19日
Hays Travel - Stranraer からの回答
Thank you for your lovely review, George. It was my pleasure helping you over the last few weeks. Sarah
Sarah was extremely helpful and…
Sarah was extremely helpful and couldn’t do enough to meet my needs as to what I was looking for on holiday.
2025年9月17日
Hays Travel - Stranraer からの回答
Thank-you for your lovely 5 star review, it was my pleasure booking your holiday :) Sarah
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