There are only 2 staff at the branch but they are helpful, prepared to recommend holidays and tour operators to suit your travel ideas and never made me feel that I was rushed or forced into making a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I have gone into the Swanage Hays Travel several times & booked holidays through them & every time you go into there you are always greeted so nicely & friendly. I am usually seen by Kevin who is so... もっと見る
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Leo in your Swanage branch was knowlegable, friendly and very helpful. We are in our 70's and not flown for a long time, but he sorted the holiday , tickets and boarding passes for us and made it all... もっと見る
企業が回答しました
Kevin and staff at Swanage Hays gave us all the help they could - dealing with necessary flights to visit a close relative who was dying. Thank you, Kevin
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
21 Station Road, BH19 1AB, Swanage, 英国
- 01929 423771
4.8
優良
420件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Swanage からの回答
Good Morning to you, You are more than welcome ! Thank you very much as appreciated and kind. Best regards Kevin
Hays Travel - Swanage からの回答
Good Morning to you, thank you for a lovely review, really appreciated and kind. Best Kevin
Always a good experience
Always love going to Hays Travel in Swanage. Great staff especially the wonderful Kevin who always sorts everything out for us. Nothing is too much trouble and we always come away sorted and happy. I don’t know how people manage if they don’t have a local Hays Travel
2026年2月14日
Hays Travel - Swanage からの回答
Good Morning to you. Thank you very much for the lovely review, that is really appreciated and very kind of you. You are welcome !!
Best regards Kevin
Extremely helpful
Extremely helpful, highlighting several options, informative. Would recommend visiting Hays Travel In the future.
2026年2月6日
Hays Travel - Swanage からの回答
Good Morning to you, thank you very much for the lovely review. Appreciated and very kind. Best Kevin
First class service
We are very fortunate to have a great high street travel agency in the town. Dealing face to face with friendly and knowledgeable people is so much nicer and more reassuring than calling a faceless call centre or using an impersonal online booking system.
First class service, highly recommended.
2026年2月12日
Hays Travel - Swanage からの回答
Hi Andrew, thanks for the review! Much appreciated! Many thanks - Leo
Leo was very helpful when booking our…
Leo was very helpful when booking our first river cruise.
2026年2月5日
Hays Travel - Swanage からの回答
Hi Mrs Burden, thanks for your review! I'm so glad we got you booked you'll have a great time! Many thanks - Leo
The staff were really friendly and…
The staff were really friendly and incredibly helpful. We weren’t rushed with making decisions and we were guided through all questions any red tape. Thank you.
2026年1月31日
Hays Travel - Swanage からの回答
Good Afternoon to you, Thank you for a nice review, that's really appreciated and very kind of you. Thank you again Kevin
Understood what we were looking for
Understood what we were looking for. Found it and all booked within 30 minutes. Also very pleasant.
2026年2月3日
Hays Travel - Swanage からの回答
Good Afternoon to you, thank you for the lovely review, really appreciated and very kind. Best regards Kevin
Good knowledge of all aspects for our…
Good knowledge of all aspects for our requirements and recomended good alternatives which met our needs.
2026年2月3日
Hays Travel - Swanage からの回答
Good Afternoon to you, thank you very much as really appreciated and very kind. All the best Kevin
Very professional and helpful
2026年1月25日
Hays Travel - Swanage からの回答
Good Morning Paul, Thank you very much for the lovely review, really appreciated, I will make sure Leo is aware. Thank you again Kevin
Exceptional customer service
Customer service by Kevin was exceptional as always. I kept changing my mind about where we wanted to go but nothing was to much trouble and he found the perfect holiday.
2026年1月29日
Hays Travel - Swanage からの回答
Hi Stef, that is really kind of you and I really appreciate it. always a pleasure. Thank you x
Hays Travel - Swanage からの回答
Hi Gail, Thank you very much for the lovely review, really appreciated and very kind of you.
All the best
Kevin
Leo at Swanage branch
Leo, as always, put together the perfect family group holiday. Not the easiest task but one he undertook with ease, friendliness and patience.
2026年1月27日
Hays Travel - Swanage からの回答
Hi Ros, thank you for your kind review! I'm so glad we got such a good deal for you & the family. Many thanks - Leo
Hays Travel - Swanage からの回答
Hi Raymond, thanks for your review! Glad we got the hotel for such a good price!
Kevin, Hays Travel Swanage
Once again a pleasure to deal with Kevin in your Swanage Branch. He is always polite, efficient and knowledgeable. Why would we go anywhere else?
2026年1月24日
Hays Travel - Swanage からの回答
Thank you Margaret, as always very kind of you, always been a pleasure looking after you and Robert, I really appreciate that. Thank you again. Kind regards Kevin
Kevin is great warm and friendly and so…
Kevin is great warm and friendly and so helpful in finding us a great hoilday
2026年1月15日
Hays Travel - Swanage からの回答
Hi Denise, thank you for your comments I will pass them onto Kevin for you! All the best - Leo
Very helpful did all they could to fix…
Very helpful did all they could to fix up our holiday great service
2026年1月13日
Hays Travel - Swanage からの回答
Good Afternoon to you,
Thank you very much for a lovely review. Really appreciated and very Kind. Best regards Kevin
Swanage staff always happy to help
Tanya was brilliant today helping me choose our next cruise. Gave me lots of information and all the options. Kevin and Leo are always happy to help. We have done several cruises now and they always make it a very positive experience.
2026年1月16日
Hays Travel - Swanage からの回答
Hi Tania, Thank you for the lovely review, really appreciated and very kind. Best Kevin
Hays Travel - Swanage からの回答
Hi Neil, Thank you very much, really appreciated and very kind. Best Kevin
Hays Travel - Swanage からの回答
Good Morning Ken,
Thank you very much for the review, really appreciated and very kind of you as always.
Very best regards
Kevin
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