We were warmly welcomed when we arrived and our requests were dealt with very efficiently by Emily. We visited the office on 3 occasions and each time our queries were resolved promptly. We have recom... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We were warmly welcomed when we arrived and our requests were dealt with very efficiently by Emily. We visited the office on 3 occasions and each time our queries were resolved promptly. We have recom... もっと見る
企業が回答しました
I was very impressed by the service provided by Nadine. Nothing was too much trouble and she helped with other associated matters not part of her remit. A thoroughly professional service with a smile.... もっと見る
企業が回答しました
We booked our second cruise with Hayes Travel Taunton, Nadine, who was very knowledgeable and helpful. Even though it’s over a year away, we were really impressed with the information provided, the bo... もっと見る
企業が回答しました
Alysha at the Taunton branch sorted us out lovely with a second holiday, after our first one was cancelled 😁😁
企業が回答しました
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
20 Fore Street, TA1 1JA, Taunton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service as always from Nadine and all of the staff in the Taunton branch.

Hays Travel - Taunton からの回答
They are very helpful and talked us through what we
should do about our visas and passports

Hays Travel - Taunton からの回答
Just what we were looking for at the price we wanted and we were told everything we wanted to know

Hays Travel - Taunton からの回答
We knew exactly what holiday we wanted as we had been through it on line. It was sorted and booked accurately, the only downside being the higher price, as they had added their large ,percentage for their time & printed copies of the package and boarding cards.

Hays Travel - Taunton からの回答
It was a good experience the lady even found us a cheaper holiday

Hays Travel - Taunton からの回答
This is not a reflection on the store but of the holiday industry driving pricing up with demand. Disappointed that half way through the booking of this break for 7 people it physically increased by 300 pounds before my eyes, I know that this due to dynamic pricing, but surely in this day and age when you are in the booking procedure you should hold the price
We have used you alot of the last few years, this however was the first time this has happened to any of our group. I feel this industry wide policy will force more people to book on line, due to holiday makers being worried about the pricing. This will be a shame as the reps in store are the experts when it comes to travel and therefore provide the best knowledge for holiday makers to get the best experience from their time away.
Trying to book return flights to Canada.
We knew which flights we needed( Canada friends ) were at first told outward flight did not exist but it did.
We needed to book seats as husband needs outside right aisle seat. Recommended to come back at end of week to organise this.
Returned but could not proceed as flight payments had not been made even though we had already paid in full and insured.
Evidently the payment would not go through until January!!
Enquired about who holds the money meanwhile as in business money is not left doing zero, It either earns interest or helps reduce an overdraft.
We’re not impressed. Have to wait until end of January to sort out seats.
Being in mid seventies we like to know everything is sorted.

Hays Travel - Taunton からの回答

Hays Travel - Taunton からの回答

Hays Travel - Taunton からの回答

Hays Travel - Taunton からの回答
This is not the first time that I have booked with Hays, the staff are friendly and helpful

Hays Travel - Taunton からの回答
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