We were warmly welcomed when we arrived and our requests were dealt with very efficiently by Emily. We visited the office on 3 occasions and each time our queries were resolved promptly. We have recom... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was very impressed by the service provided by Nadine. Nothing was too much trouble and she helped with other associated matters not part of her remit. A thoroughly professional service with a smile.... もっと見る
企業が回答しました
We booked our second cruise with Hayes Travel Taunton, Nadine, who was very knowledgeable and helpful. Even though it’s over a year away, we were really impressed with the information provided, the bo... もっと見る
企業が回答しました
Alysha at the Taunton branch sorted us out lovely with a second holiday, after our first one was cancelled 😁😁
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
20 Fore Street, TA1 1JA, Taunton, 英国
- 01823478914
4.9
優良
577件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pleasent staff
2025年11月8日
Hays Travel - Taunton からの回答
Thank you for your review. We look forward to helping you again in the future
Abi is amazing
Abi is amazing, the holiday request was dealt with enthusiasticly and after just a couple of emails she found the perfect holiday, polite, friendly, professional and within budget.
Couldnt have asked for a better experience.
2025年11月1日
Hays Travel - Taunton からの回答
Thank you so much for the lovely review. We will be sure to let Abi know and we hope to help you again in the future
Excellent customer service.
Excellent customer service.
Helped us plan and book a special trip for our 40th wedding anniversary.
2025年10月30日
Hays Travel - Taunton からの回答
Thank you so much for your kind review! We're so happy to be able to help with such a special trip
Lewis told us everything we needed to…
Lewis told us everything we needed to know, answered any questions we asked and made it a pleasant experience.
2025年10月21日
Hays Travel - Taunton からの回答
Thank you for your lovely review :) Team Taunton
We have used The Taunton branch because it is the best.
We have used The Taunton branch for the last few years to book our holidays. On each occasion that we have visited the shop the staff there could not have been more helpful, and would always do everything possible to find a holiday that suited our requirements. Last Saturday the travel consultant was called Nadine who found all that we wanted to make a perfect holiday with a smile on her face.
2025年10月4日
Hays Travel - Taunton からの回答
Thank you so much for this lovely review! Looking forward to hearing how your holiday went:) - Nadine
Staff very helpfull and polite
2025年10月8日
Hays Travel - Taunton からの回答
Thank you for your lovely feedback! :)
I love the ships and I have 5 times…
I love the ships and I have 5 times with P&O cruise and lots of friends too .
I am deaf , I enjoy and lovely food
2025年10月1日
Hays Travel - Taunton からの回答
Thank you so much for this kind review! It was lovely to meet you and we hope you have a great time:)
All very helpful and pleasant
All very helpful and pleasant, firstly Ellen then Lewis and then Page.
Thank you.
2025年9月30日
Hays Travel - Taunton からの回答
Thank you for your lovely feedback! We look forward to hearing from you again soon!
I’ve received very good customer…
I’ve received very good customer service from Ellen, Abi and Lewis in the Taunton office. They have spent a lot of time communicating with Railbookers and their patience has been admirable. They’ve answered all my queries and been very pleasant and professional throughout. Thank you to all of them!
2025年9月28日
Hays Travel - Taunton からの回答
Thank you for your lovely review. I'm glad the team are providing excellent customer service :) Nadine - Assistant Manager
Paige was really helpful
Paige was really helpful, friendly and patient. Asking all our questions throughly and supporting us to get the best possible option for our holiday
2025年9月27日
Hays Travel - Taunton からの回答
Thank you so much for this lovely review! I hope you have a great trip and I cant wait to see how it went!:) - Paige
Hays Travel - Taunton からの回答
Thank you for your lovely review :) Team Taunton
Hays Travel - Taunton からの回答
Thank you for your kind review! It was lovely to meet you and We hope you have a great holiday:)
Adelle was really helpful and efficient…
Adelle was really helpful and efficient in her advising and booking our trip with P&O Britannia. She followed up our previous interest, and her approach and handling was excellent; she is a credit to Hays travel..
2025年9月21日
Hays Travel - Taunton からの回答
Thank you so much for your lovely review :) Team Taunton
Cuba & Jordan/Egypt tour
Ellen at Taunton office understood our far ranging brief and researched perfectly for a couple of options; one of which we secured. Follow up was meticulous.
2025年9月17日
Hays Travel - Taunton からの回答
Thank you so much for this lovely review, we hope you have a great holiday and we cant wait to hear how it went :)
Hays Travel - Taunton からの回答
Thank you so much for this lovely review! We hope you have a great holiday:) - Paige
os easy to go in and speak to someone…
os easy to go in and speak to someone who knows what they are taking about and helpful top marks
2025年9月10日
Hays Travel - Taunton からの回答
Thank you so much for this lovely review! We hope you have a great holiday :)
Satisfied customer
Within a very short time the agent had found the holiday I had requested and all booked. Very pleasant and knowledgable agent.
2025年9月16日
Hays Travel - Taunton からの回答
Thank you for your lovely feedback! i am sure we will see you again soon :)
The young lady was very good in helping…
The young lady was very good in helping us find a holiday very professional
2025年8月30日
Hays Travel - Taunton からの回答
Thank you so much for this lovely review! We hope you have a great holiday :)
Had had several emails already and…
Had had several emails already and arranged to come in and book.
Staff were lovely and friendly
2025年9月6日
Hays Travel - Taunton からの回答
Thank you for your lovely review :) Team Taunton
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