Your staff show great patience and understanding while dealing with my requests. Even letting me leave then emailing me with the relevant information. All your staff seem to go the extra mile
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent advice on booking our first cruise! Sara was very interested in our needs and was eager to make sure they were met. Re disabled access etc. I can’t wait for us to celebrate my husband’s ret... もっと見る
企業が回答しました
As always, Bobbie was a great ambassador for the Wallsend branch.Friendly staff and a warm welcome. Always go there as they know their stuff..
企業が回答しました
Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
1 Segedunum Way, NE28 8JN, Wallsend, 英国
- 0191 2632704
4.9
優良
1188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The girl was very helpful and went out…
The girl was very helpful and went out of her way to find the right holiday for us. Great service.
2026年3月2日
Hays Travel - Wallsend からの回答
Malcom,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that our service was helpful and accommodating.
Kind regards
Team Wallsend
The lady who served me was professional…
The lady who served me was professional and welcoming
2026年3月13日
Hays Travel - Wallsend からの回答
Susan,
We appreciate your kind words and 5-star review. We are so glad you found our service professional and welcoming; thank you for your feedback.
Kind regards
Team Wallsend
Very quick service resulting in exactly…
Very quick service resulting in exactly what i wanted
2026年3月17日
Hays Travel - Wallsend からの回答
We appreciate your feedback and are so glad we could provide such efficient service and deliver exactly what you were looking for in your holiday.
wallsend, Hays Travel
Hays Travel - Wallsend からの回答
We appreciate your positive feedback; we are so glad it was easy to book the holiday you wanted.
wallsend, Hays Travel - Matthew
Matthew all gives a great service,very…
Matthew all gives a great service,very helpful nothings a bother.
2026年3月13日
Hays Travel - Wallsend からの回答
MRSJANETBLACK,
We appreciate your kind words! We're so glad that you find our service helpful and that we can assist you without any bother.
wallsend, Hays Travel
Hays Travel - Wallsend からの回答
We appreciate you taking the time to share your experience. We are so happy to hear that you received such excellent service!
wallsend, Hays Travel
Very friendly and efficient,pleasant…
Very friendly and efficient,pleasant and curtious would recommend your company to all my friends.
2026年3月13日
Hays Travel - Wallsend からの回答
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear you found our team helpful and friendly.
wallsend, Hays Travel - Bobbi
Hays Travel - Wallsend からの回答
We appreciate you taking the time to leave us such positive feedback! We are so glad that you enjoyed our service.
wallsend, Hays Travel
Prefect found a deal for July
Prefect found a deal for July. The lady who helped was so helpful
2026年3月8日
Hays Travel - Wallsend からの回答
We're happy to hear that the person who helped you was so helpful, and that you found a great deal for July.
wallsend, Hays Travel
A first class service
The agent was friendly, knowledgeable and extremely helpful. She made us aware of things that we previously were not aware of regarding our booking, she was very reassuring and made clear that she was always available either in person or by phone if we had any questions or concerns.
2026年3月6日
Hays Travel - Wallsend からの回答
Thank you very much for your review. We strive to provide excellent customer feedback and we are delighted this was the outcome with your experience with us. We hope to see you again in the future for more holidays :) - Sara
Very helpful staff from looking for a…
Very helpful staff from looking for a holiday to booking it made it so easy
2026年3月6日
Hays Travel - Wallsend からの回答
Julie,
We're happy to hear that our staff made it easy to find and book your holiday. Thank you for your positive feedback!
wallsend, Hays Travel
Hays Travel - Wallsend からの回答
Phil renforth,
We appreciate you taking the time to share your positive experience with our friendly service in Wallsend shop!
wallsend, Hays Travel
Hays Travel - Wallsend からの回答
Mrs Josephine Dexter,
We're glad you had a positive experience! Thank you for sharing your feedback with our team; we appreciate it.
wallsend, Hays Travel
Fae was an absolute superstar
Fae was an absolute superstar, booked my first disney cruise for me! got exactly what i wanted and nothing was too much hassle for her, 10/10 service :)
2026年2月24日
Hays Travel - Wallsend からの回答
Morgan Beckers,
We appreciate you booking your first Disney cruise with us. We're so happy we could provide such great service and that everything was to your liking!
wallsend, Hays Travel
Very welcoming and professional with…
Very welcoming and professional with great knowledge on all aspects of the Holiday we needed.
2026年3月3日
Hays Travel - Wallsend からの回答
We're happy to hear that you felt welcomed and that our expertise helped you plan the holiday you needed. Thanks for your review.
wallsend, Hays Travel - Bobbi
Fab staff
Me and my husband came to book a holiday. We had the lovely joanna who was so nice. Talked us through everything part of or booking. And made sure we were happy with it. Thank you joanna will definitely be back
2026年2月28日
Hays Travel - Wallsend からの回答
We appreciate you taking the time to share your booking experience with us. We're so happy to hear that you and your husband were pleased with our service, and we look forward to seeing you again.
wallsend, Hays Travel - Joanna
Fantastic service by James and staff…
Fantastic service by James and staff all booked and sorted in 20 minutes
2026年2月21日
Hays Travel - Wallsend からの回答
We appreciate you taking the time to leave us such a wonderful review. We're happy your booking experience was so quick and easy!
wallsend, Hays Travel
Was offered a hot drink as soon as we…
Was offered a hot drink as soon as we walked in. Some one was with us within 2 minutes. Very patient and very truthful regarding price difference within days of each other.
2026年2月17日
Hays Travel - Wallsend からの回答
Thank you for your four-star review. We are pleased to hear that you received prompt service and successfully arranged your holiday. We look forward to earning a five-star review from you in the future. Thank you very much - Team Wallsend
Matthew was very friendly and helpful…
Matthew was very friendly and helpful with our booking to Spain
2026年2月26日
Hays Travel - Wallsend からの回答
Hi William thank you so much for this I do appreciate this. I am glad I was able to help you get sorted for your break and am very much looking forward to hearing how it goes. :)
Thank you,
Matthew
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。