Your staff show great patience and understanding while dealing with my requests. Even letting me leave then emailing me with the relevant information. All your staff seem to go the extra mile
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent advice on booking our first cruise! Sara was very interested in our needs and was eager to make sure they were met. Re disabled access etc. I can’t wait for us to celebrate my husband’s ret... もっと見る
企業が回答しました
As always, Bobbie was a great ambassador for the Wallsend branch.Friendly staff and a warm welcome. Always go there as they know their stuff..
企業が回答しました
Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
1 Segedunum Way, NE28 8JN, Wallsend, 英国
- 0191 2632704
4.9
優良
1188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff extremely friendly and courteous.
Staff extremely friendly and courteous.
Very knowledgeable.
2026年2月25日
Hays Travel - Wallsend からの回答
We appreciate you taking the time to share your experience. We're so happy to hear our staff were friendly, courteous, and knowledgeable.
wallsend, Hays Travel
Bobbi was very informative
Bobbi was very informative, friendly and helpful. We have never cruised before and she provided us with a lot of useful information.
2026年2月25日
Hays Travel - Wallsend からの回答
We're happy to hear that our Assistant manger Bobbi was so helpful and informative as you planned your first cruise. Thank you for sharing your positive experience!
wallsend, Hays Travel - Bobbi
The staff were very welcome when you…
The staff were very welcome when you walked into the door
2026年2月15日
Hays Travel - Wallsend からの回答
Thank you so much for your kind review, I hope you all have great time away- James
Great service found me the best deal…
Great service found me the best deal well done Aaliyah very pleasant young lady
2026年2月21日
Hays Travel - Wallsend からの回答
Thank you for your review , we are thrilled to hear you were pleased with our service , we hope to help you again soon :)
Hays Travel - Wallsend からの回答
Thank you very much for your review, I hope you have a great time in Tunisia. Fae
Very helpful and informative all…
Very helpful and informative all questions answered and g8 result was achieved
2026年2月11日
Hays Travel - Wallsend からの回答
We're happy to hear that our team was helpful and informative, answering all your questions and achieving a great result for you.
wallsend, Hays Travel
Staff super friendly and helpful
Staff super friendly and helpful, every one of them go out of their way to make you feel welcome. Never go anywhere else but Hays Wallsend.
2026年2月17日
Hays Travel - Wallsend からの回答
We appreciate you choosing us! It's wonderful to hear that our team makes you feel so welcome; we always aim to provide friendly and helpful service.
Thanks Fae :)
Pleasant staff who are very helpful
Pleasant staff who are very helpful. We knew where we wanted to go and also the accommodation we wanted to stay at so booking was very quick and easy.
2026年2月7日
Hays Travel - Wallsend からの回答
We appreciate you taking the time to leave us a review! We're so happy to hear that our team was helpful and your booking process was quick and easy.
wallsend, Hays Travel
I was happy with my experience in Hays…thanks to the good service I received.
I was happy with my experience in Hays Travel. The booking process was prompt and the assistant was very helpful
2026年2月13日
Hays Travel - Wallsend からの回答
Thank you for your kind review, we hope you have a fantastic time away. Fae
It was all down to James
It was all down to James we booked two holidays with him in less than a week his knowledge was amazing, he made us feel very welcome and didn’t rush us he also got us to check on the time of the parking he also helped my mam with a Holiday just before us at our request, he was very well presented in my view he should be sent to some of your other branches and train the staff ther
2026年2月12日
Hays Travel - Wallsend からの回答
Hi Garry and Jane, thank you so much for your review I really appreciate it. I hope you both have a great time away. James
Joanna the Hays representative was…
Joanna the Hays representative was perfect, attentive, and realiable.
2026年2月9日
Hays Travel - Wallsend からの回答
Thank you very much for your review! I am so please we managed to get you a holiday that departs very soon. You'll be in the lounge before you know it after taking advantage of your fast track freebie :) - Joanna
Fabulous service as always from the…
Fabulous service as always from the lovely staff in your wallsend office
2026年2月1日
Hays Travel - Wallsend からの回答
We are so happy to hear you consistently receive fabulous service from our lovely staff. Thank you for your continued feedback!
Hays Travel - Bobbi x
Very helpful staff
2026年2月7日
Hays Travel - Wallsend からの回答
Thank you for yur lovely review , we greatly appreciate it -Team Wallsend :)
Hays Travel - Wallsend からの回答
We appreciate you taking the time to share your experience, and we're so glad we could be of assistance to you!
Hays Travel - Bobbi :)
Staff are always helpful
The staff are always so helpful and friendly and always try to price match if possible.I wouldn't go anywhere else.
2026年2月4日
Hays Travel - Wallsend からの回答
MR BRIAN MILLS,
We appreciate your kind words and are so glad that our team's helpfulness and dedication to finding the best prices resonate with you. Thanks for your loyalty!
Hays Travel
My wife & I called in to book a hotel…
My wife & I called in to book a hotel in a resort we'd been to previously,got everything we wanted, resort, hotel & great flight times .Joanna got us sorted.
2026年1月29日
Hays Travel - Wallsend からの回答
John,
We're happy to hear that you got everything you wanted, including the resort, hotel, and great flight times. Thank you for your positive feedback.
Hays Travel
Hays Wallsend are simply the best
Already decided on holiday prior to visit but the staff were very welcoming on arrival and immediately offered to help - served by James who was very knowledgable and made additional checks to make sure our booking was everything we were after. Whole experience made very easy. Previously used Hays travel at Wallsend as during the pandemic even though friends were having difficulties with previous bookings through other travel companies, Hays made all the necessary changes to our booking even offering a refund when the restrictions continued. Will always book through this firm due to the honest and friendly staff.
2026年1月27日
Hays Travel - Wallsend からの回答
Thank you so much for your review, it was lovely to meet you and I hope you both have a fantastic time away. James
Bobbi was just so helpful and really…
Bobbi was just so helpful and really lovely - thank you!! ☺️
2026年2月3日
Hays Travel - Wallsend からの回答
Thanks so much for your feedback. We are so happy that we managed to get you sorted for your holiday to Turkey - We will see you when your tickets come in :) Team Wallsend
Hays Travel - Wallsend からの回答
Lisa,
We appreciate you taking the time to share your positive experience with our team; we are so glad to hear they were helpful and friendly.
Hays Travel - Matthew
The service was second to none and the…
The service was second to none and the young lady was very professional and efficient. She was very friendly and helpful.
2026年2月1日
Hays Travel - Wallsend からの回答
Mrs Rawnsley,
We appreciate you sharing your experience. We're so happy to hear that you found our team member Bobbi professional, efficient, friendly, and helpful.
Hays Travel - Bobbi
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