Sean was his usual bright helpful self who is always enthusiastic when we chat. Sean helped us make the right decisions for our cruise in 2027 which we are grateful for. We have worked with Sean for... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... もっと見る
企業が回答しました
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... もっと見る
企業が回答しました
When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job. A good experience.
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
68 Poole Road, BH4 9DZ, Westbourne, 英国
- 01202 765406
4.9
優良
809件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service.
Rebecca was on the ball making the flight booking. She was friendly, helpful and always had a smile.
2025年10月4日
Hays Travel - Westbourne からの回答
Thank you for your 5* review. It is always a pleasure to arrange your flights and I hope you have a good journey. See you again soon. Rebeca.
Hays Travel - Westbourne からの回答
Thank you for your kind comments :)
Hays Travel - Westbourne からの回答
Thank you for your kind words. Always happy to help
Great Service
Simon and Rebecca were friendly, helpful and very patient.
I couldn’t have asked for a better service.
2025年9月28日
Hays Travel - Westbourne からの回答
We are glad to have been of service to you and it was lovely to secure the perfect holiday for you. Do let us know if you have any questions. Rebecca & Simon
Sean is always so thorough and helpful…
Sean is always so thorough when we both ok our holidays with him. Takes time with us and gives us ideas of where our travels can take us for our budget. Thank you for always helping us Sean.
2025年9月21日
Hays Travel - Westbourne からの回答
Thank you for booking with me, it is always a pleasure to see you and get your holiday plans sorted. The count down is definitely on for the next one, it won't be long.
Kind regards
Sean
My go to travel agent
Sean was as always so helpful. He is my "go to " for any travel problems. Thank You
2025年9月18日
Hays Travel - Westbourne からの回答
Thank you for your kind comments, It's always a pleasure to see you, and we don't mind helping, that's what we are here for. We look forward to seeing you again soon,
Kind regards
Sean
Simon went that extra mile to make sure…
Simon went that extra mile to make sure holiday was just what we wanted
2025年9月18日
Hays Travel - Westbourne からの回答
Thankyou so much for your kind comments
Simon and the team at Westbourne…
Simon and the team at Westbourne (Bournemouth) were very helpful in assisting with our 'split destination within a country' holiday requirement with finding us exactly what we were looking for.
2025年9月18日
Hays Travel - Westbourne からの回答
Thankyou so much for your comments, I am so pleased we were able to sort your Japan holiday
Hays Travel - Westbourne からの回答
Thankyou so much :)
Just very helpful staff and nothing is…
Just very helpful staff and nothing is too much trouble. I wouldn't go anywhere else to book a holiday.
Been using Hayes travel Westbourne for 10 years
2025年9月13日
Hays Travel - Westbourne からの回答
Thank you for your kind comments. It was a lovely to book your holiday :)
Helpful listened to my questions and…Westbourne Dorset
Helpful listened to my questions and was very polite. Only one small point I wasn't phoned back at the time I requested . However he could have been busy. Sorted my holiday with no problems.
2025年9月12日
Hays Travel - Westbourne からの回答
Thank you for taking the time to send us your review, we appreciate your comments.
Yes the experience was fine
Yes the experience was fine , very pleasant staff. Not a holiday but working
2025年9月6日
Hays Travel - Westbourne からの回答
Thank you for your review, hope you have an amazing holiday
Hays Travel - Westbourne からの回答
Thank you for your kind words - was a pleasure to book your holiday :)
Hays Travel - Westbourne からの回答
Thank you for your lovely comments :)
Great Service!
Tanya was friendly, knowledgeable and very efficient. Entire booking process was seamless. Would highly recommend.
2025年8月28日
Hays Travel - Westbourne からの回答
Thank you for your lovely comments :)
always deal with Hays Travel
always deal with Hays Travel. Westbourne office.
Always get the personal,friendly and helpful attention. Sean always delivers outstanding service with acomplished knowledge.
2025年8月28日
Hays Travel - Westbourne からの回答
Thank you for your kind comments, it is always a pleasure to help you with your holiday plans. If you have any further questions please don't hesitate to contact me. We look forward to seeing you again soon.
Kind regards,
Sean
Spoke to Tanya at Hays Travel in…
Spoke to Tanya at Hays Travel in Westbourne, she was extremely helpful ,and very knowledgeable got our holiday sorted, first time I have used Hays. Will definitely consider them for the next holiday, And icing on the cake , she called me back to say she had found a voucher code and saved me £60, so all in all very good service, would definitely recommend.
Robert Trickett
2025年8月31日
Hays Travel - Westbourne からの回答
Thank you for your review, hope you have an amazing holiday
Hays Travel - Westbourne からの回答
Thank you for your kind comments :)
Prices not explained properly unable to…
Prices not explained properly unable to tell if we have got a loyalty discount or not. No advice given on accessibility options. Very poor
2025年8月30日
Hays Travel - Westbourne からの回答
I am sorry to hear you feel that the prices weren't explained in full to you, and that you feel there weren't many options for cabins with accessibility, unfortunately we do experience this regularly with the lack of accessible cabins, however I would like the opportunity to discuss this further with you. I have tried to call you this morning, and will try again another time, alternatively if you would like to call me when it is more convenient, I look forward to your call.
Kind regards
Sean - Branch manager
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