Booked a future cruise with Nigel. He always has a friendly, approachable manner. Very knowledgeable especially around cruising. The whole team are amazing. Think Hays 1st every time.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Advisor was very polite & knowledgeable. She had actually been on the cruise ship I was interested in which is always useful to get first hand knowledge.
Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... もっと見る
企業が回答しました
Fantastic service at Hays Travel Weymouth...we booked a trip with Nigel..always a prompt reply to emails with a great package offered tailored to our requests. A very helpful store
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
68 St Mary Street, DT4 8PP, Weymouth, 英国
- 01305 839507
4.9
優良
1402件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding Service.
As always we get excellent service when ever we book a holiday at Hays,
The staff are very helpful and knowledgeable.
2026年2月7日
Hays Travel - Weymouth からの回答
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Many Thanks
Nigel
I booked a holiday to Lake Guarda a…
I booked a holiday to Lake Guarda a week ago. I always like to use a travel agent as it is important to keep people in jobs. The agent was helpful but not particularly knowledgeable on the area so it is a good job I had done my research.
One week later exactly the same holiday is £100 cheaper per person. When I queried this with Weymouth Hays I was told I had the best price on the day.
I find this very annoying especially as it was only 7 days later. I was offered no compensation. A small amount of money off my next holiday would have been suffice.
It has left me thinking what is the point of going into a travel agency.
2026年2月22日
Hays Travel - Weymouth からの回答
We appreciate your feedback. We're sorry to hear that the price of your holiday decreased shortly after booking. All the systems we partner with are live availability and subject to change. Pricing may fluctuate after a booking is confirmed, either increasing or decreasing in fare. We acknowledge your disappointment and apologise for any distress caused.
Kind regards,
Tuesday
Second cruise booked Naydae was helpful…
Second cruise booked Naydae was helpful polite.
Informative
THANK YOU.
2026年3月1日
Hays Travel - Weymouth からの回答
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Kindest regards,
Naydee
Hays Travel - Weymouth からの回答
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Many Thanks
Nigel
Friendly and efficient booking service
Friendly and efficient booking service, our queries were dealt with swiftly and the staff in Weymouth are really great. Naydee was very patient and guided us through to booking our dream holiday. Something to look forward to!
2026年2月20日
Hays Travel - Weymouth からの回答
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Kindest regards,
Naydee
EXCELLENT FIRST CLASS SERVICE
EXCELLENT FIRST CLASS SERVICE. VERY EFFICIENT STAFF. I WOULD HIGHLY RECOMMEND HAYS TRAVEL WEYMOUTH EVERY TIME, THANK YOU TUESDAY FOR YOUR HELP YESTERDAY 27/2/26.
2026年2月27日
Hays Travel - Weymouth からの回答
Thank you for your positive feedback and kind words. It was a pleasure to get your holiday plans all booked and confirmed - Tuesday
Hays Travel - Weymouth からの回答
Thank you for taking the time to leave a 5* review! It was lovely to meet you both and hope you are looking forward to your holiday - Tuesday
Hays Travel - Weymouth からの回答
Thanks for your lovely feedback! :)
Kind Regards
Rachel
The Hays travel assistant was very…
The Hays travel assistant was very knowledgeable and very thorough when explaining the holiday details.
2026年2月23日
Hays Travel - Weymouth からの回答
Thank you for taking the time to write a lovely review. I look forward to seeing you in store again.
Kindest regards,
Chantelle
Hays Travel - Weymouth からの回答
Thank you for your lovely review! It was a pleasure to assist with your holiday booking.
Kind regards,
Naydee
Good service from the girl who we…
Good service from the girl who we talked to could not fault the experience
2026年2月21日
Hays Travel - Weymouth からの回答
Thank you for your lovely review! It was a pleasure to assist with your holiday booking.
Kindest regards,
Chantelle
Hays Travel - Weymouth からの回答
Thank you for your lovely review. It was my pleasure to assist you with your holiday. :)
Kind Regards,
Amy
Great Service
Great Service
Nigel had infinite patience in answering our queries to ensure we could book the holiday we wanted at the best possible price
2026年2月19日
Hays Travel - Weymouth からの回答
Thank you for leaving your review.
I really appreciate it and look forward to helping you plan your next trip!
Regards
Nigel
Chantelle proved to be very pleasant…
Chantelle proved to be very pleasant and efficient in sorting out my cruise. The office as a whole appeared to be a very friendly and welcoming.
2026年2月19日
Hays Travel - Weymouth からの回答
Thank you for taking the time to write such a lovely review! It was truly a pleasure to assist you in booking your cruise. I look forward to seeing you in store again.
Kindest regards,
Chantelle
Excellent service from Nigel
Excellent service from Nigel. Very imformative, with good advice.
2026年2月18日
Hays Travel - Weymouth からの回答
Thank you for the great review.
Best Wishes
Nigel
Excellent service
The service is brilliant at Hayes travel.
The lady was very helpful and informative, she definitely knew what she was doing.
2026年2月15日
Hays Travel - Weymouth からの回答
Thank you for taking the time to leave a lovely review! It was great to meet you and I hope you are looking forward to your holiday
Best wishes,
Naydee
Brilliant customer service from start…
Brilliant customer service from start to finish, this is why we always book with Hays (Weymouth)
2026年2月8日
Hays Travel - Weymouth からの回答
Thank you for your lovely review. It was my pleasure to assist you with your holiday. :)
Many thanks,
Carys
Hays Travel - Weymouth からの回答
Thank you for your lovely review. It was my pleasure to assist you with your holiday. :)
Many thanks,
Carys
It was good to be advised by Nigel who…
It was good to be advised by Nigel who spent time looking through various options relating to our holiday.
2026年2月11日
Hays Travel - Weymouth からの回答
Thank you for leaving your review.
I really appreciate it and look forward to helping you plan your next trip!
Regards
Nigel
Good service,polite advisor Amy was…
Good service,polite advisor Amy was helpful,knowledgeable and a nice person,Well done.
2026年2月12日
Hays Travel - Weymouth からの回答
Thank you for your lovely review. It was my pleasure to assist you with your holiday. :)
Kind Regards,
Amy
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