Great member of staff. Ran through everything and checked we had everything we needed. Advised us to check travel updates closer to departure offered travel insurance. All documents sent to us by emai... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... もっと見る
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Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... もっと見る
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We have not booked a holiday for over 10 years so was a bit rusty, however Dion from the Wrexham branch was amazing, she listened to what we wanted and found us a great deal to a location we were look... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
15 Lord Street, LL11 1LH, Wrexham, 英国
- 01978 266611
4.9
優良
760件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very knowledgeable
The staff were wonderful, caitlin who served us was very helpful when it came to us choosing a holiday to suits our sons needs
2026年6月28日
Hays Travel - Wrexham からの回答
We're so glad to hear our team provided excellent assistance in finding a holiday that suited your family's needs. Thank you!
Holly was fabulous
Holly was fabulous. I aiways book through Hays Travel as they make it so easy and professional for your get away destination.
2026年6月28日
Hays Travel - Wrexham からの回答
Thank you for your wonderful feedback! We are so pleased to hear we made your getaway easy and professional. We appreciate your continued loyalty.
Hays Travel - Wrexham からの回答
Anthony Davies,
We are so pleased our team provided such a positive experience. Thank you for your kind words.
Kind Regards
Hays Travel
Excellent service😊 such friendly staff
Excellent service😊 such friendly staff. Would recommend
2026年6月27日
Hays Travel - Wrexham からの回答
C Edwards,
We're so pleased you had a great experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Good service for the 3rd time this…
Good service for the 3rd time this year. Planning my own holidays and short trips for my daughters who have just got married or will be getting married in the next 12 months
2026年6月25日
Hays Travel - Wrexham からの回答
Thank you for your kind review and for booking with us again, your custom is much apricated :) Many Thanks, Hays Travel Wrexham
Staff where great
Staff where great, if it hadn't have been for vigilant staff, for passport issues we wouldn't have got away.
2026年6月18日
Hays Travel - Wrexham からの回答
John,
We're so glad our vigilant staff could assist with your passport issues, ensuring a smooth journey. Thank you for your kind words!
Kind Regards
Hays Travel
Dion was very cheery & helpful in…
Dion was very cheery & helpful in sorting out a cabin for us (mobility issues)
2026年6月22日
Hays Travel - Wrexham からの回答
Brian Stokes,
We're so glad we could assist you in finding the perfect cabin. Thank you!
Kind Regards
Hays Travel Wrexham
Hays Travel - Wrexham からの回答
Thank you for your kind review.
Thanks,
Dion
Got told I had half board then got told…
Got told I had half board then got told I had bb then there said there would ring me and there did not
2026年6月10日
Hays Travel - Wrexham からの回答
Please accept my sincere apologies for the confusion you experienced regarding your board basis, as well as for our failure to follow up with you as promised. I understand how disappointing and frustrating this situation must have been, and I deeply regret that our communication did not meet the standard you rightfully expect.
I sincerely hope that, following our recent conversation, this experience will not deter you from using our services again in the future, as we greatly value your custom and the opportunity to restore your confidence in us. Thanks Liz (Branch Manager)
As usual liz was amazing
As usual liz was amazing. Found us a really good deal. Therefore booking another holiday
2026年6月16日
Hays Travel - Wrexham からの回答
Thank you for your lovely review and for booking with us :) Many Thanks - Hays Travel Wrexham
Booking our Holiday at Hays Travel in Wrexham
Our booking of our holiday was made all the better because of the warm welcome we always get from ll the woman in the shop at Wrexham. Dionne, Courtney and Christine were absolutely fantastic. A team that Hays should be so proud of. They all deserve a wage rise or a reward of some kind. They were and are so friendly, professional and very competent. Its like being on holiday whilst we were booking the actual place we settled for in the end. Well done and thank you Hays and your brilliant staff.
2026年6月13日
Hays Travel - Wrexham からの回答
Thank you for sharing such a wonderful review of our team. We are so pleased to hear that their friendly, professional, and competent service made your holiday booking experience so enjoyable. We truly appreciate your kind words.
Staff very helpfull
2026年6月12日
Hays Travel - Wrexham からの回答
Hello :)
Thank you for taking the time to leave a lovely review! glad you found our staff very helpful.
Kind Regards,
Hays Travel Wrexham
Ffion was extremely helpful and…
Ffion was extremely helpful and friendly. She listened to us and therefore found the holiday we wanted. We always use Hays Travel to book our holidays and have never been disappointed.
2026年6月11日
Hays Travel - Wrexham からの回答
We're so glad we could help you find the perfect holiday! We appreciate your continued loyalty and kind words. Thank you for your feedback. Ffion :-)
Hays Travel - Wrexham からの回答
Tom,
We are so pleased to hear you found our service great and helpful. Thank you for your kind feedback!
Kind Regards
Hays Travel
We have booked all our holidays for…
We have booked all our holidays for years now through Hays Travel either Chester or Wrexham branch. Searches have always been thorough and the travel agents always very knowledgeable.
2026年6月2日
Hays Travel - Wrexham からの回答
Samantha Belsham,
We truly appreciate your continued loyalty and kind words. We're so glad to know our team consistently provides thorough and knowledgeable service.
Kind Regards
Hays Travel
Hays Travel - Wrexham からの回答
Hi Linda,
We appreciate your kind review and hope your looking forward to your holiday!
I will pass this onto Ffion
Hays Travel
Very efficient helpful service
2026年6月1日
Hays Travel - Wrexham からの回答
David,
Thank you for your feedback! We are glad we could provide efficient and helpful service.
Kind Regards
Hays Travel
Caitlin made the whole process easy as…
Caitlin made the whole process easy as we were wanting to book two Holidays later in the year but had no idea where or when......many thanks and two vacations to look forward now.......5 star *****
2026年6月7日
Hays Travel - Wrexham からの回答
Hello,
We are so pleased to hear we made your booking process easy. We are glad you have two wonderful holidays to anticipate. Thank you for your kind words!
Kind Regards
Hays Travel
Hays Travel - Wrexham からの回答
Hello,
We are so pleased to hear this feedback. Thank you for your kind words. We will pass this onto Holly.
Kind Regards
Dion
Excellent service
2026年6月5日
Hays Travel - Wrexham からの回答
Thank you for your lovely review. We will pass this onto Liz :)
Thanks,
Dion
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