Great member of staff. Ran through everything and checked we had everything we needed. Advised us to check travel updates closer to departure offered travel insurance. All documents sent to us by emai... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... もっと見る
企業が回答しました
Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... もっと見る
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We have not booked a holiday for over 10 years so was a bit rusty, however Dion from the Wrexham branch was amazing, she listened to what we wanted and found us a great deal to a location we were look... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
連絡先
15 Lord Street, LL11 1LH, Wrexham, 英国
- 01978 266611
4.9
優良
760件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hays Travel - Wrexham からの回答
Thank you for your kind feedback. We are so pleased you had a positive experience with us.
Kind Regards
Hays Travel
Would always book with Hays
Would always book with Hays . Great holiday choices all staff in Wrexham are really helpful and pleasant I always go to Ffion who always listens is a joy to deal with and always manages to find just what I want.
2026年6月3日
Hays Travel - Wrexham からの回答
Good Afternoon,
Thank you for your lovely feedback! We will make sure to pass this onto Ffion. Hope you have a lovely time in Prague :)
Kind Regards,
Courtney
Usual great service Dion was brilliant…
Usual great service Dion was brilliant with sorting my holiday enquiry out like ive said in previous posts all the staff make you feel at ease all are credit to the company
2026年6月2日
Hays Travel - Wrexham からの回答
Thank you for your wonderful feedback. We are so pleased to hear that our team made you feel at ease and provided excellent service.
Always book my holiday though hays…
Always book my holiday though hays lovely bunch of girls very friendly and always happy to help would recommend anyone eles to book through 😊
2026年6月2日
Hays Travel - Wrexham からの回答
Thank you for your lovely review Zara :) we love booking your special get aways! Many Thanks - Holly
always book our holiday with hayes…
always book our holiday with hayes there customers service is amazing nothing to much trouble for them a special thank you to catlin for all her help
2026年6月1日
Hays Travel - Wrexham からの回答
Thank you for your kind review and for booking with us :) - Caitlin
Hays Travel - Wrexham からの回答
G Hill,
We're glad you found what you needed. We appreciate your kind words.
Kind Regards
Hays Travel
The service we received was lovely…
The service we received was lovely couldn’t of asked for anything more, nothing was to much trouble
2026年5月31日
Hays Travel - Wrexham からの回答
We are so pleased to hear you had such a wonderful experience with us. Thank you for your kind words! Thanks Liz :-)
The staff are amazing
The staff are amazing, very helpful and professional. Nothing was to much trouble for them.
2026年5月28日
Hays Travel - Wrexham からの回答
Thank you so much for taking the time to leave a review, so glad we sorted a trip out for you :-) Thanks Liz
The expertise of your staff at the…
The expertise of your staff at the wrexham branch nothing but praise especially courtney and holly for their understanding of our needs and budget we had to work with
2026年5月28日
Hays Travel - Wrexham からの回答
We are so pleased to hear our team provided excellent service and understood your needs. Thank you for your kind words!
Hi we were very happy with your service…
Hi we were very happy with your service until we got a phone to remind us the balance was due because we were told over the phone you were about to cancel our holiday which I found very disappointing
2026年2月8日
Hays Travel - Wrexham からの回答
Hi, Am glad you was happy with the service, sorry you wasn't happy with us contacting you regarding the balance, this is company policy and we do have to contact customers when there balance is due.
Hays Travel - Wrexham からの回答
Hello Valarie
We appreciate your kind words. We're glad we could assist you and hope your looking forward to the cruise :)
Kind Regards
Courtney
Great service
Great service, polite and informative, my only gripe is you request the balance 6 weeks before the cruise company.
2026年5月24日
Hays Travel - Wrexham からの回答
Hi Peter,
We're so glad you enjoyed our service! We appreciate your feedback regarding the balance request.
Kind Regards
Courtney
Hays Travel - Wrexham からの回答
Good Afternoon,
Thank you for your kind review, I will pass this onto Liz :)
Kind regards
Caitlin
Assistant Manager
We needed help booking Australian…
We needed help booking Australian flights with a stop over in Singapore on return journey .The help given was really good and research on different air lines helpful .
A local branch where we could call in and speak in person to an assistant rather than doing everything on the internet was a bonus .
Big Thankyou
2026年5月13日
Hays Travel - Wrexham からの回答
Thank you for your kind review :) many thanks for booking with us - Caitlin, Assistant Manager
Hays Travel - Wrexham からの回答
We are so pleased to hear this. Thank you for your wonderful feedback.
Kind Regards
Hays Travel Wrexham
Very helpful and informative especially…
Very helpful and informative especially when booking disability assistance for the airport and asking for walk-in showers in the hotel room.
2026年3月22日
Hays Travel - Wrexham からの回答
Your more than welcome, glad we could sort all this out for you :-) Thank you Holly :-)
The very relaxed atmosphere
The very relaxed atmosphere. Knowledgeable and friendly staff .The holiday was booked and paid for quickly. Well done Caitlin .
2026年5月11日
Hays Travel - Wrexham からの回答
Thank you for taking time to leave a review :)
I will pass your kind feedback onto our lovely Caitlin.
Thanks,
Dion
I needed to get away before i go to…
I needed to get away before i go to hospital for a hip op not a drastic op but to remove a pin from
My hip which is giving me stick
2026年5月10日
Hays Travel - Wrexham からの回答
Mr. Thomas Shaw,
We appreciate your review. We hope your getaway provided some relaxation before your procedure. We wish you a swift and comfortable recovery from your hip operation.
Kind Regards
Caitlin
Hays Travel - Wrexham からの回答
Thank you for your lovely review :) Many Thanks for booking with us- Liz
Excellent service
Excellent service, very knowledgeable and friendly. Lovely lady who helped us choose our holiday.
2026年5月6日
Hays Travel - Wrexham からの回答
Thank you so much for taking the time to leave us such a wonderful review! We're so happy we could provide you with excellent service.
Kind Regards
Hays Travel Wrexham
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