Basingstoke branch: George was instrumental in helping me find what I was looking for, taking the time to find and process an online order, which arrived within a few days. We even found a power stat... もっと見る
企業が回答しました
所在地
所在地を変更Unit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... もっと見る
企業が回答しました
Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... もっと見る
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Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... もっと見る
企業が回答しました
企業情報
hmv (UK) - Basingstoke について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, 英国
4.7
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing service in store at Basingstoke…
Amazing service in store at Basingstoke ordered straight to my house 👍🏻
2026年8月14日
hmv (UK) - Basingstoke からの回答
Hello Millie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Basingstoke からの回答
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Basingstoke branch
Basingstoke branch: George was instrumental in helping me find what I was looking for, taking the time to find and process an online order, which arrived within a few days. We even found a power station album my son has been after for a while. It was a very enjoyable shopping experience and I would like to thank George for his time and professional customer focus.
2026年8月7日
hmv (UK) - Basingstoke からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Basingstoke からの回答
Hi Stefano
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Basingstoke からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Every thing went smoothly and tjr starf…
Every thing went smoothly and tjr starf were great .
2026年7月7日
hmv (UK) - Basingstoke からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The item i ordered was not in stock in…
The item i ordered was not in stock in my local store, so ordered it online for delivery to the store. It took only 3 days to arrive there, great service
2026年7月3日
hmv (UK) - Basingstoke からの回答
Hi Bill
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Basingstoke からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Basingstoke からの回答
Hello Alan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff are always helpful &…
The staff are always helpful & friendly, the package arrived on time
2026年5月29日
hmv (UK) - Basingstoke からの回答
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great transaction.
2026年5月30日
hmv (UK) - Basingstoke からの回答
Hi Krystine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Basingstoke からの回答
Hi Angie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Basingstoke からの回答
Hi Gary,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This cHMVompany
This company - HMV - is doing well in treating customers for 3 reasons: 1: The staff are helpful, 2: The ordering service keeps the customer up-to-date (order dispatched/order ready to collect) &3: The staff selected for employments within the HMV stores are always professional, chatty, are interested in what the customer buys. Whatever HMV protocol is for selecting prospective job hunters, it is in my experience, working well.
2026年4月9日
hmv (UK) - Basingstoke からの回答
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just that I did not receive any email…
Just that I did not receive any email letting me know that the CD had arrived in store. It has apparently been there for 5 days. I need it badly and have just phoned the store to make enquiries. It was paid for. I can now collect it, Thank you
2026年4月9日
hmv (UK) - Basingstoke からの回答
Hi Maggie,
Thank you for your feedback.
We were sorry to hear that you did not receive updates when your order arrived in store and for any disappointment.
We're glad to hear that you are now in receipt of your parcel and hope you enjoy your purchase.
Vinyl arrived when the Sales Consultant…
Vinyl arrived when the Sales Consultant at your door said it would-using Royal Mail tracked delivery is the most efficient way of sending Vinyls.
Excellent service.
2026年4月6日
hmv (UK) - Basingstoke からの回答
Hi Andrew,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery very pleased with the…
Quick delivery very pleased with the service your team offer thank you
2026年1月16日
hmv (UK) - Basingstoke からの回答
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Basingstoke からの回答
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Basingstoke からの回答
Hello Chris,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Basingstoke からの回答
Hi clive
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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