Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... もっと見る
企業が回答しました
Unit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... もっと見る
企業が回答しました
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... もっと見る
企業が回答しました
Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... もっと見る
企業が回答しました
Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arrang... もっと見る
企業が回答しました
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Support当該企業による記述

Unit 28/29, Festival Place, RG21 7BE, Basingstoke, 英国
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

hmv (UK) - Basingstoke からの回答
I was kept informed regularly as to when my vinyl would arrive .
It arrived the day I was given and was well packed .

hmv (UK) - Basingstoke からの回答
Using click and collect made sure what I wanted was available. Picking up from the Basingstoke store was easy and they were friendly and helpful

hmv (UK) - Basingstoke からの回答
Meghan at the Basingstoke store helped to find & order a dvd for me. Very helpful all went smoothly.

hmv (UK) - Basingstoke からの回答
They were really helpful and managed to get the cd box set super quick

hmv (UK) - Basingstoke からの回答

hmv (UK) - Basingstoke からの回答
Easy to order online and collect in store. Was notified when item was in and collected with no problems

hmv (UK) - Basingstoke からの回答
Ease of ordering online, speed of delivery and clear information of collection at store.

hmv (UK) - Basingstoke からの回答
Went into store looking for a specific record. They didn't have it but ordered it in for me (also offered home delivery). No extra charge to order and was cheaper than I thought! Was in the store within 3 days and was updated via email the whole time. Awesome team in Basingstoke store always well stocked and clean too.

hmv (UK) - Basingstoke からの回答
I didn't see Mog's Christmas, the product I preordered in the actual store after its release date, which was the 4th of November 2024 and I'm glad I preordered it with my local HMV store.

hmv (UK) - Basingstoke からの回答
I had to go down the shop 5 days after my its on its way email ....no one emailed or called me from the basingstoke HMV to let me know it was in the shop for collection..and when I eventually went down to find out where it was I was told it was ready for collection for four days and not even an apology from the staff so won't be pre ordering from HMV again ..ive read your reply ..I wasnt notified it was ready to pick up in store I was however notified that it was on its way to store ..it wasn't in my spam/junk folder because it wasn't sent..

hmv (UK) - Basingstoke からの回答
Great friendly staff very helpful excellent way to pre order dvds or any items can't give a bad review

hmv (UK) - Basingstoke からの回答
It was a seamless process from start to finish

hmv (UK) - Basingstoke からの回答
Easy to order in store ,as product wasn't available, delivered in a few days ,helpful ,friendly staff

hmv (UK) - Basingstoke からの回答
Kind staff but unable to get 2 cds even though they were supposed to be out. Boyfriend's birthday presents out of the window but found other thingd

hmv (UK) - Basingstoke からの回答
Delivered to store on time and was quick and easy to pick up

hmv (UK) - Basingstoke からの回答
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