Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... もっと見る
企業が回答しました
所在地
所在地を変更Unit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... もっと見る
企業が回答しました
Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... もっと見る
企業が回答しました
Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arrang... もっと見る
企業が回答しました
企業情報
hmv (UK) - Basingstoke について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, 英国
4.6
優良
218件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivered to store on time and was…
Delivered to store on time and was quick and easy to pick up
2024年8月30日
hmv (UK) - Basingstoke からの回答
Hi Philippa
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Basingstoke からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service and helpful staff at the…
Good service and helpful staff at the store but not a very quick efficient delivery, expected 3 days and took a week. Other than that fine
2024年8月27日
hmv (UK) - Basingstoke からの回答
Hi Alex,
Thank you for your feedback.
We hope to see you again soon!
It was sigma
2024年8月29日
hmv (UK) - Basingstoke からの回答
Hi Lucas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great
The website was easy to use.
My items turned up very quickly.
My other items turned up at my local store.
The staff were very friendly and professional.
2024年8月10日
hmv (UK) - Basingstoke からの回答
Hi Ben
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Basingstoke からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to find that dvd.being gay hard to…
Easy to find that dvd.being gay hard to go to shops to ask for gay dvds. HMV do it on line.plus have Autism service is good get on line.
2024年8月4日
hmv (UK) - Basingstoke からの回答
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledgeable and pleasant young man in…
Knowledgeable and pleasant young man in the Basingstoke store who made the whole ordering process painless. Very pleased to receive the order in four days. Would recommend HMV ordering service if you can't find what you want instore.
2024年7月20日
hmv (UK) - Basingstoke からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I was very happy 😊 with the experience…
I was very happy 😊 with the experience I had. I look forward to shopping with HMV in the near future.
2024年7月11日
hmv (UK) - Basingstoke からの回答
Hi Lauren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience on the high street
Long time since I last visited a high street record store, but HMV prices are now very competitive. Very pleasant experience, friendly staff, will visit them more often in future
2024年7月4日
hmv (UK) - Basingstoke からの回答
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Basingstoke からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Basingstoke からの回答
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful sales assistant who was polite and efficient
Very helpful sales assistant who was able to locate the dvd/cd that I wanted. She checked with me to make sure it was the right one.
She placed the order and told me it was free delivery.
The package arrived very quickly.
2024年5月12日
hmv (UK) - Basingstoke からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
After my mother passed away 2009
After my mother passed away 2009 , I moved back into my father,s house he survived for a further ten years once he passed away I had to my siblings in Newcastle, Wales and Scotland where kind enough to let me keep some things at our father house, kept three boxes of my favourite DVD's but took five other boxes too various charities and every bow and then try to get back some of the DVD'S that I liked,
2024年5月13日
hmv (UK) - Basingstoke からの回答
Hello Martin,
We are glad to hear that we have been able to provide you again with some of your favourite dvds and we hope to see you again soon!
Click & Collect Basingstoke FANTASTIC service
purchased a kpop album for my daughter, click and collect was quick and easy. Many thanks Basingstoke Store!
2023年12月7日
hmv (UK) - Basingstoke からの回答
Hi AnnaH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to work with
Really easy to work with. Understood my needs. Kept their promises.
2024年5月8日
hmv (UK) - Basingstoke からの回答
Hi Sean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All-round good service
Very helpful and kindly staff and all sorted out very well - I was buying a CD which was not actually 'out' for another week, so delivery arranged and for a very reasonable £2; it arrived on the official publication date. Packaging good. Thank you. This was on 5th April at Basingstoke store.
2024年4月17日
hmv (UK) - Basingstoke からの回答
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Does what it says on box.
Easy to order on line & free pick up in store. Competitive price. Helpful & friendly staff always.
2024年4月8日
hmv (UK) - Basingstoke からの回答
Hi Helena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great customer service in store
great customer service in store. Friendly and helpful.
Thank you Daryl.
2024年3月21日
hmv (UK) - Basingstoke からの回答
Hi Roger
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Sound of the vinil
2024年2月28日
hmv (UK) - Basingstoke からの回答
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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