Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were... もっと見る
企業が回答しました
所在地
所在地を変更Unit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)
企業が回答しました
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... もっと見る
企業が回答しました
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... もっと見る
企業が回答しました
企業情報
hmv (UK) - Bluewater について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, 英国
4.8
優良
305件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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hmv (UK) - Bluewater からの回答
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was in great condition and was a…
It was in great condition and was a very nice person, was very slow to come took 2 weeks
2026年1月20日
hmv (UK) - Bluewater からの回答
Hi Grace,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Received the film earlier than…
Received the film earlier than scheduled and was picked up at HMV Bluewater. Was easy to order in shop and was received in good condition. Thanks.
2026年1月17日
hmv (UK) - Bluewater からの回答
Hi Phil,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bluewater からの回答
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bluewater からの回答
Hi Harry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Bluewater からの回答
Hi Mr Boxall
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Bluewater
Well the tills in Bluewater kept going down and it was incredibly hot in the store weirdly so but the staff remain friendly and helpful even when I told a bad really naff joke, at Christmas time! So well done the guys there. 10/10👍
2025年12月19日
hmv (UK) - Bluewater からの回答
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Superman stealbook
So greatful I was able to get the superman 2025 stealbook especially before Christmas
2026年1月4日
hmv (UK) - Bluewater からの回答
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young staff were brilliant
The young staff were brilliant. Super friendly and helpful.
2025年12月31日
hmv (UK) - Bluewater からの回答
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy and fast process
Had my online order delivered in-store. The process was easy and communication throughout was prompt and informative. The in-store staff were efficient, friendly and helpful.
2025年12月18日
hmv (UK) - Bluewater からの回答
Hi UM
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Was looking for a record player for a gift the staff member was helpful in helping to make right choice and finding the product.
2025年12月21日
hmv (UK) - Bluewater からの回答
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Bluewater からの回答
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good experience to order a dvd
Easy to order ,kept the updates regular and item arrived on time ..
2025年12月21日
hmv (UK) - Bluewater からの回答
Hi Beverly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service in store fab
Initially a bit slow in delivery but you chased it ASAP and it got to me.
Service in store (Bluewater) however was fab. The young man who looked after me couldn’t help enough and got my order done quickly.
2025年11月29日
hmv (UK) - Bluewater からの回答
Hi Gilli
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff were great informative
Staff were great informative
Shop was busy staff made time to help daughter austic and never showed any opion of her at all treated respectful and understanding credit to the store
2025年12月20日
hmv (UK) - Bluewater からの回答
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very Supportive and Excellent Services
Glad to hear back from you, I really appreciate the high level of support that all your staff provide
I've always been really invested in various forms of fictional media and enjoy nothing more than building on my collections.
I thank all your team for the excellent service that you provided and I'll be sure to visit many more times in the near future
2025年12月8日
hmv (UK) - Bluewater からの回答
Hi Chris
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
They was really helpful
2025年12月7日
hmv (UK) - Bluewater からの回答
That is what we do so thank you for the 5 stars!
HMV manager helps clueless middle-aged woman!
The manager ( can’t remember his name) was so helpful seeing an older woman with a list and as bewildered expression! He ordered dvds for me that they did not have in store and found obscure ones that they did! The whole experience was great and very stress-free.
2025年11月28日
hmv (UK) - Bluewater からの回答
Hello Katherine
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bluewater store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Ordering
Very helpful staff, ordered an item for me , super efficient and the item arrived 2 days later, super quick 😊
2025年11月26日
hmv (UK) - Bluewater からの回答
Hi Penny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Incredible staff member
Went into store looking for a particular vinyl and couldn’t find it so I decided to ask a member of staff I believe whose name was Tillie (bluewater) and she was absolutely incredible. Not only did she look again on the shop floor for me, she checked out back and then found it on the database and ordered it for delivery to my home address. I have been looking everywhere for this vinyl and have really struggled. Honestly cannot thank her enough, she was so lovely and polite, and really went the extra mile!
2025年12月1日
hmv (UK) - Bluewater からの回答
Hello Jayne
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bluewater store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
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