The staff in the Bournemouth store were very helpful and friendly. I'd initially travelled to the store to purchase a record but the record wasn't in satisfactory condition so they order a fresh copy... もっと見る
所在地
所在地を変更5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
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The staff are really amazing people they help u when u need them to look for something that u want or will get . They understand special needs hmv is a great shop to feel relaxed I love it at this... もっと見る
企業が回答しました
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... もっと見る
企業が回答しました
Ordered a CD - arrived within 2 days in good condition, faster than they advertised. Staff was very helpful and super friendly throughout, nothing to complain about.
企業が回答しました
企業情報
hmv (UK) - Bournemouth について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, 英国
4.7
優良
148件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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hmv (UK) - Bournemouth からの回答
Hi andy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bournemouth からの回答
Hi Shaun
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Bournemouth からの回答
Hi Hannah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bournemouth からの回答
Hi Belinda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Bournemouth からの回答
Hi Francesca
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Not well stocked stores
Had to order an album to arrive which wasn't in the local store which isn't that well stocked.
2024年7月6日
hmv (UK) - Bournemouth からの回答
Hello Alan,
Thanks for leaving a review. We pride ourselves on the range and variety of items that we offer our customers so we were sorry to hear that you didn't find what you were looking for. When these items are out of stock, we offer hmvDelivers orders, as you had utilised, in order to get this to you.
Good service all around
No problems ordered what I wanted and arrived in time advised timescale to local store.
Good customer service received.
Thank you.
2024年6月29日
hmv (UK) - Bournemouth からの回答
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Member of staff remembered me from a…
Member of staff remembered me from a previous visit and item I was after.Although item now not available now he made the suggestion he could order,all done very quickly. Thank you.
2024年6月6日
hmv (UK) - Bournemouth からの回答
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Bournemouth からの回答
Hi Mr Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order in Shop And Collect in shop
It’s a Great experience being able to order a Product in the HMV shop and then have it delivered to the same shop.
This makes life very easy for me because I live locally-The staff could not have been more helpful-Excellent service.
2024年5月28日
hmv (UK) - Bournemouth からの回答
Hi Gareth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
David @ Bournemouth store always gives…
David @ Bournemouth store always gives service with a smile
2024年5月19日
hmv (UK) - Bournemouth からの回答
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Store
Exclusive items to HMV plus a vast range of music etc. Fast shipping of an order. You can rely on HMV a great company
2024年5月1日
hmv (UK) - Bournemouth からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Bournemouth からの回答
Hi Alasdair
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful and I…
The staff were very helpful and I managed to get what I wanted.
2024年2月11日
hmv (UK) - Bournemouth からの回答
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :)
Quick and pleasant staff
Quick and pleasant staff - I collected an internet order which was found quickly and with absolutely no fuss.
2024年1月19日
hmv (UK) - Bournemouth からの回答
Hi Nancy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Best media store
I always use hmv when I buy music or films. They are good on pre orders and have a good selection of back catalogue material too. They send emails to confirm purchases and for tracking. Best media store.
2024年1月3日
hmv (UK) - Bournemouth からの回答
Hi Katrina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering a record
Chap in the shop did exactly what he said he was going to do in ordering a record for me. No hassles, no problem!
2024年1月2日
hmv (UK) - Bournemouth からの回答
Hi Lee
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A brand you can trust
Easy to order online and collect at store. The staff in Bournemouth were welcoming and helpful.
2023年12月18日
hmv (UK) - Bournemouth からの回答
Hi Katrina
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I received an email saying it has been…
I received an email saying it has been dispatched which said I'd get another email when it was ready for collection. Since I didn't receive another email I accepted that I wouldn't be able to get it before Christmas. I still haven't received another email, but having logged into my account it says it's ready for collection. So has it been ready this whole time and I could have got it before Christmas?
2023年12月27日
hmv (UK) - Bournemouth からの回答
Hi Nathan
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused.
Kind regards
HMV Customer Service
The store assistant was very polite,helpful,he checked the shop stock found that they did not have the dvd in the store,he then was able to order me the dvd and he offered to have it straight to my home address,
2023年12月16日
hmv (UK) - Bournemouth からの回答
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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