Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... もっと見る
企業が回答しました
所在地
所在地を変更Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... もっと見る
企業が回答しました
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... もっと見る
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The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... もっと見る
企業が回答しました
企業情報
hmv (UK) - Brighton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, 英国
4.8
優良
331件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have recently ordered some earphones…
I have recently ordered some earphones online, however there is no signal of when it will be delivered, I have had no follow up emails since I ordered 2 days ago which I know is normal but I would prefer to know when my order has been shipped, sent to the local courier etc.
2025年6月6日
自発的なレビュー
hmv (UK) - Brighton からの回答
Hi Dylan
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your order as possible.
We’ll then take a look and get back to you at the earliest opportunity.
hmv (UK) - Brighton からの回答
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great products at good prices
Overall happy.
Click and collect was a bit patchy though.
Item was on shelf, but I couldn’t pick it up because the same item had to be sent from a warehouse. Customers can be fickle. Treat them well.
2025年5月25日
hmv (UK) - Brighton からの回答
Hi Alan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
All the staff in hmv are always very…
All the staff in hmv are always very helpful and friendly always there to help
2025年5月20日
hmv (UK) - Brighton からの回答
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Geat Staff
The store staff at Brighton are always helpful and friendly and will look up anythig we ask of them. Far better for us to shop in-store than online
2025年5月8日
hmv (UK) - Brighton からの回答
Hi EDWIN
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
No cheap bags
Went to the till with 3 vinyl albums on their £66 deal. I asked for a plastic bag but was told they no longer did plastic bags as they harm the planet. I was offered a material bag for £4.99 with the HMV logo on it. I walked out without buying the vinyls and went online when I got home. Bought the same three albums on next day delivery for the same price elsewhere. Why don’t these businesses sell cheap paper bags if they don’t want to use plastic ones?
2025年5月3日
自発的なレビュー
hmv (UK) - Brighton からの回答
Hi William,
Thanks for taking the time to leave us a review and letting us know your suggestions. We’ve forwarded your comments on to the relevant Head Office department for their attention.
We pride ourselves on the service that we offer but we rely on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your thoughts and hope to earn those last stars from you next time.
hmv (UK) - Brighton からの回答
Hi LOVE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Delivery Service
Arrived before expected delivery date really happy as it was a birthday present and wasnt sure if it would arrive on time.
2025年4月25日
hmv (UK) - Brighton からの回答
Hi loraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shop price was actually scam
Check website to see if the record was in store. Website had it for £20 not on sale. in store the exact same record was for sale for £60, triple the price!
That's a SCAM price and you know it. There's a reason amazon i beating you. They don't scam you
2025年4月25日
hmv (UK) - Brighton からの回答
Hi Michael
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with price, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Fantastic store
Fantastic store! A really nice young lady helped at store.
I was looking to buy headphones that they don't have in stock at store but she explained me I could pay at store and have it delivered at home. Delivery was great too.
Cheers!
2025年4月20日
hmv (UK) - Brighton からの回答
Hi Leticia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Brighton からの回答
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly professional service
2025年4月8日
hmv (UK) - Brighton からの回答
Hi Achilleas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
went in to buy an album and the till…
went in to buy an album and the till had scanned the album more than the sticker. luckily I had noticed before I had left the store and the worker there was really helpful with the refund/exchange.
2025年4月8日
hmv (UK) - Brighton からの回答
Hi Nieve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Brighton からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Have been buying from HMV since the…
Have been buying from HMV since the early 70’s. Ordering online was a breeze . received my order within a couple of days and at a competitive price .
2025年3月30日
hmv (UK) - Brighton からの回答
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Brighton からの回答
Hello Carol
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering online and collecting in store…
Ordering online and collecting in store is easy and efficient. Always wait for the email which informs you that your order is ready for collection. It's great to have a store in Brighton with friendly and helpful staff. I buy from there too.
2025年2月26日
hmv (UK) - Brighton からの回答
Hello Bridget
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Brighton からの回答
Hi Esther
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Brighton からの回答
Hi TERRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My click & collect order took longer…
My click & collect order took longer than I expected to be delivered. I had to chase it up to find out what was going on.
2025年1月25日
hmv (UK) - Brighton からの回答
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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