Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... もっと見る
企業が回答しました
所在地
所在地を変更Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... もっと見る
企業が回答しました
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... もっと見る
企業が回答しました
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... もっと見る
企業が回答しました
企業情報
hmv (UK) - Brighton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, 英国
4.8
優良
331件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My click & collect order took longer…
My click & collect order took longer than I expected to be delivered. I had to chase it up to find out what was going on.
2025年1月25日
hmv (UK) - Brighton からの回答
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Order online to C and C Brighton -all…
Order online to C and C Brighton -all went well, only took a day or two to get here, no problems in collecting
2025年1月14日
hmv (UK) - Brighton からの回答
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great job to Hmv
Great job to Hmv , quick delivery from placing order cd was perfect excellent service all round. Will be back for more . Great service , well done .
2025年1月11日
hmv (UK) - Brighton からの回答
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Service
Great Service. All items that I ordered in late December arrived prior to the Christmas period even though they had a huge backlog of orders ready for shipping. All the staff ( shop & warehouse) worked hard to deliver the items .
2025年1月3日
hmv (UK) - Brighton からの回答
Hi Gerard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Brighton からの回答
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Brighton からの回答
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
got the help i needed tho i felt that…
got the help i needed tho i felt that some selections where a bit messy cos it popular products plus xmas season but other then that all good
2024年12月29日
hmv (UK) - Brighton からの回答
Hi Maleka
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My parcel was stolen
My parcel was stolen as royal mail left it on the doorstep when I wasn’t home. I tried contacting HMV and they haven’t responded to me
2024年12月10日
hmv (UK) - Brighton からの回答
Hi paige
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we are assisting with this currently.
The Staff at HMV
The staff at HMV, Churchill Square, are always pleasant and extremely helpful
2024年12月27日
hmv (UK) - Brighton からの回答
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Brighton からの回答
Hi Maciej
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service!
Couldn’t find what I was looking for in store, but the assistant helped source it online and get delivered to store. Super helpful! Only took a few days to arrive too. Great service.
2024年12月12日
hmv (UK) - Brighton からの回答
Hi jordash
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great friendly team of staff
2024年12月12日
hmv (UK) - Brighton からの回答
Thanks for the 5 stars and for shopping with us at hmv Em!
hmv (UK) - Brighton からの回答
All our thanks goes to you Clara for shopping with us!
Great service arrived quickly and the…
Great service arrived quickly and the staff in store were amazing.
2024年12月8日
hmv (UK) - Brighton からの回答
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service!
The workers were extremely informative and great to talk to. HMV is the best.
2024年11月17日
自発的なレビュー
hmv (UK) - Brighton からの回答
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick service and friendly and had just…
Quick service and friendly and had just what I wanted
2024年12月9日
hmv (UK) - Brighton からの回答
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Brighton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Brighton からの回答
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a DVD from the Brighton…
I ordered a DVD from the Brighton branch and the staff were very helpful. I received notification that my delivery had arrived and collected it without any fuss or trouble
2024年11月26日
hmv (UK) - Brighton からの回答
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good customer service
The cd case arrived broken, but customer services were helpful and I changed my CD in the Brighton store the same day. Thanks!
2024年11月27日
hmv (UK) - Brighton からの回答
Hi Dawn
Thank you for taking the time to leave us a review. We are happy to see that our Brighton branch were able to assist you!
We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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